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“great villa but dirty”

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The Wolas Villas & Spa
Certificate of Excellence
Reviewed 4 March 2014 via mobile

Great spacious villa with private pool. however towel was not as clean, the wall was slimy and green. Noticed moss on the pool' staircase and just very hesitate to swim in it
again. It's a waste as we had 2 nights there.

  • Stayed: February 2014
    • Value
    • Location
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    • Service
Thank siwei_m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Made S, Manager at The Wolas Villas & Spa, responded to this reviewResponded 5 March 2014

Dear Guest ,
Greetings from The Wolas Villa and Spa @ Seminyak

First of all thank you very much for taking your valuable time to post your comments on Trip Advisor regarding your recent trip to The Wolas Villa and Spa Bali. Your feedback is very important to upgrade our product in the future.

We have note that you have some point ,I would like to assured that I have personally spoken to department heads responsible for the areas where your valuable feedback highlighted the need for improvements and accordingly they will follow up with our associates in an effort to improve our product

Thank you for having stayed with us and we look forward to the opportunity of welcoming you back to The Wolas villa and Spa Bali in the near future.

Kind regards,
Suparta /Operation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 1 March 2014 via mobile

It is a great relax place for families or couples. Villa is very clean and neat, big enough to have the kind of "wow" feel. Hotel services is excellent! Everyone will greet you whenever they sees u and they are very helpful in every ways. Room services is very fast too. Pool is quite clean.

As for the mosquito problem, just burn more mosquito coils and you will be fine. They even did fogging for the entire Villa on day 2.

The only problem I have is the lighting, it's too dim. Yes it's romantic but it's way too dim for reading. The villa may want to look into this. Also the pathway leading to the villa rooms are also very dimly lit, I have to use my phone led to shine my way through.

Overall, it's an excellent stay. If you need to travel, just get the receptionist to get a taxi. Mini mart is just 5 mins walk away.

Stayed: February 2014, travelled as a couple
Thank Max L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Made S, Manager at The Wolas Villas & Spa, responded to this reviewResponded 2 March 2014

Dear Guest,

Warmest Greetings from The wolas Villa and Spa @Seminyak Bali

Thank you for the time taken to sharing your experience while staying at The Wolas Villa and Spa Seminyak Bali

I’m happy to know that you have enjoyed our product and services. I will gladly share it with all the team. This will certainly motivated them to keep up the good work.
We have note some points from you and please rest assured that appropriate action has been taken by our Departments concerns, to handle and we will definitively continue to improve our service to make your next stay with us will be at a higher level of satisfaction.
Thank you once again for your comment, Look forward to personally welcoming you again in your next stay with us.

Thank you again for sharing your experience and hope your next visit with us will be as great as the previous one.

Best personal regards,

I Made Suparta
Operation Manager

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Reviewed 21 February 2014

My husband & I needed a vacation, a timeout from work just to chill and relax. We've never been to Bali so I asked for feedback from friends who frequent Bali. My requirements were simple: a villa with private pool, peaceful, located somewhere not too busy, easy access to restaurants. Most of them told me to stay in Seminyak as it's quieter and the villas are nicer. I did some searching and decided to book The Wolas due to the high ratings and was captivated by the pictures posted online. Now, the pictures you see in the net is the same as what you'll get too.

We stayed for 4d3n, out of which 2 days were spent in the villa and another day out doing some touristy activities. We didn't get to see much of Bali due to the rain but that didn't matter as our objective was to relax and the villa serve this purpose perfectly. We chilled by the pool, watch tv, ordered room service and chat for hours. Basically we spent a lot of quality time together.

The staff are very friendly, always smiling and never fail to greet you. Our 1 bedroom villa is huge and the 1.5m deep pool is just great. I for one, am very particular about cleanliness and the villa did not disappoint me. Same goes for the room service - they serve good food! In fact, we've ordered room service 3 times during our stay here. Talking about food, you can also opt to have your breakfast served in your villa.

Although a bit pricey if you're comparing to a hotel room, The Wolas gives you the privacy you need, your own pool, hall and kitchen. It is well worth every penny spent. Perfect getaway for couples and highly recommend for honeymooners.

  • Stayed: February 2014, travelled as a couple
    • Value
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    • Sleep Quality
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    • Service
Thank znowflakesz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Made S, Manager at The Wolas Villas & Spa, responded to this reviewResponded 23 February 2014

Dear Guest,

Warmest Greetings from The Wolas Villa and Spa Seminyak Bali

Thank you for the time taken to sharing your experience while staying at The Wolas Villa and Spa Seminyak Bali

It’s a pleasure to know that overall you are satisfied with our product and services, I’ll proudly share it to all of our team, and I’m sure it will motivate them all to keep up the great work.
It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to The Wolas Villa and Spa Seminyak Bali, and made your next holiday with us will be as amazing as the previous one.

Best personal regards,

I Made Suparta
Operation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2014 via mobile

The villa was beautiful the people are friendly , the breakfast delicious the room and the spathe atmosphere of the hotel way with open area model.. The size of villa and the bathroom are big..❤️ it was a great vacation. Love it .., must visit

Stayed: February 2014, travelled as a couple
1  Thank Fayonaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Made S, Manager at The Wolas Villas & Spa, responded to this reviewResponded 12 February 2014

Dear Guest,

Warmest greetings from The Wolas Villa and Spa Seminyak, Bali
Thank you for the time taken to sharing your experience while staying at The Wolas Villa and Spa Seminyak Bali
I’m so happy to know that overall you are happy and satisfied with our product and services, I will gladly share it with all of our team, it will certainly motivate them to keep up the good work.
Thank you again for sharing your experience and hope your next visit with us will be as great as the previous one.

Best personal regards
I Made Suparta
Operation Manager ,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2014

Excellent Villas, Privacy with high end walls, well maintained pool, excellent service, limited menu breakfast. Stayed there for 2 nights in our 5 day bali trip, didnt have any bad experience. Always villa service done everytime you go back and even the lights and a/c on by the staff and ready to rock straight onto your bed when you return after a tiring day touring around. limited breakfast menu but decent and filling.

Room Tip: This is not a beach front hotel...but right in the centre of hustle and bustle but feel like u are f...
See more room tips
  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Thank kishkan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Made S, Manager at The Wolas Villas & Spa, responded to this reviewResponded 11 February 2014

Dear Guest,

Warmest Greetings from The Wolas Villa and Spa Seminyak Bali

Thank you for the time taken to sharing your experience while staying at The Wolas Villa and Spa

It’s a pleasure to know that overall you are satisfied with our product and services, I’ll proudly share it to all of our team, and I’m sure it will motivate them all to keep up the great work.
It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to The Wolas Villa and Spa and made your next holiday with us will be as amazing as the previous one.

Best personal regards,

I Made Suparta
Operation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 February 2014

This is the second time we've been fortunate to stay at The Wolas. The first time was 3 years ago (after they'd been open for just a year) and the second was two weeks ago now. For us it was like coming back to stay with friends. We recognised staff from our first stay (mostly everyone was still there which shows how dedicated the staff are) and their service and care was outstanding. The genuine smiles and happiness in greeting and helping you made our holiday a joy. The Wolas has an excellent restaurant and room service - well recommended for breakfast (included with our room) or a quiet night at home. One reason we go to Bali is for pampering and the Wolas Spa is great value and quality. They have special packages available which are discounted for guests. For around A$40 my wife had a one hour Balinese Massage, Facial and Full Body Scrub - 2 hours 15mins in total. If you're after a spacious and luxurious retreat, with warm personal service and close proximity to Seminyak shopping and nightlife - you simply won't find better than The Wolas Villas & Spa.

  • Stayed: January 2014, travelled as a couple
    • Value
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    • Sleep Quality
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Thank Morrisons2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Made S, Manager at The Wolas Villas & Spa, responded to this reviewResponded 7 February 2014

Dear Guest,
Warmest greeting from The Wolas Villa and Spa..
Thank you for taking some of your precious time to share your recent experience with us here at The Wolas Villa and spa on TripAdvisor.
We are delighted to note that you have enjoyed your repeat stay and that you were satisfied with the services rendered by my team of warm and friendly balinese staff. . We do hope that with all the experiences you had with us will bring you back to The Wolas villa in the near future on your next visit to this Paradise Island.
Thank you for having stayed with us and we look forward to the opportunity of welcoming you back again to The Wolas Villa & Spa, Bali in the near future.
With best regards
I Made Suparta
Operation Manager

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Reviewed 2 February 2014

A little piece of paradise hidden away from all the hustle and bustle. Yet a cheap taxi ride or shuttle bus will get you out amongst it all or to the private beach club.(We didn't go to the beach we were completely content with our private pool). On arrival we were greeted with a cold glass of watermelon juice and a icy cold cloth to freshen up. The staff were amazing and couldn't do enough for us. Our villa was spotlessly clean, air conditioned and extremely roomy. Beautiful outdoor living space with kitchen by our private pool. Large Flat screen TVs in both bedroom and living area. Bedroom was more of a suite with a very comfortable King size Bed and have to say the pillows were to die for. I need to get myself some. Bathroom was huge with roomy shower and bath and all toiletries supplied. Also an outdoor shower. The breakfasts were a fantastic way to start the day and could be eaten in either the restaurant or in the privacy of our Villa and we had more than enough. The menu suited us well. A good mixture of western and Indonesian food and the restaurant service was excellent. We had a chef come and cook us a private seafood BBQ by our pool which was absolutely delicious. Room service was at our beck and call 24 hrs a day at no extra cost and the mini bar was very reasonably priced. All meals could be served in our room if desired We also enjoyed a session each at the spa and had a wonderful treatment and was very spoilt for choice. Their is a mini mart about 100 metres down the road which we found useful for purchasing Bintang and snacks to take back to our villa. We stayed for 6 nights but could have stayed much longer. We were treated as VIPs. It was absolutely amazing and will be definitely back. Thankyou to everyone at the Wolas for making our stay that extra special.

  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank aalitay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Made S, Manager at The Wolas Villas & Spa, responded to this reviewResponded 3 February 2014

Dear Guest
Greetings from The Wolas Villa and Spa
Thank you for taking your time to share us your recent holiday experience at The Wolas Villa and Spa @ Seminyak Bali
I am very pleased to know that you have had a most memorable stay with us recently and that you enjoyed its facilities and services provided .I will gladly share it with all of our team members, and it will certainly motivate them to always keep up their good job.
We would like to thank you for giving us the opportunity of being of service to you during your recent visit to Bali and look forward to another opportunity of welcoming you back again to The Wolas Villa and Spa Seminyak , Bali in the near future.


Best personal regards,
I Made Suparta
Operation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Wolas Villas & Spa

Address: Jl. Yudistira 18, Seminyak 80361, Indonesia
Region: Indonesia > Bali > Kuta District > Seminyak
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #7 of 434 Speciality Lodging in Seminyak
Price Range: £115 - £237 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Wolas Villas & Spa 5*
Number of rooms: 18
Official Description (provided by the hotel):
A Haven of Timeless EquanimityOffering superb ambience and peacefulness, The Wolas Villas & Spa stands amidst the dazzling Seminyak tourist resort, premier shopping destinations and entertainment venues. Designed in minimalist modern and private luxury resort, it reflects the style and elegance of Balinese culture. This emanates from the glamorous entrance gate inspired by ancient temple and Balinese miniscule garden marked with frangipani and other verdant shrubs. Here is the haven of equanimity in Bali. Hence, look no further.Simply for your convenience, the villas have been equipped with supporting facilities like fine restaurant, spa and spacious parking lot.Besides, our villas are indeed perched at a strategic location. It is only 15-minute drive from the airport and less than 30-minute drive to destinations like Denpasar City, Golf Course and Sanur tourist resort. Even, the legendary paradise of sand at Kuta Beach is only 10-minute drive.The frenzy of Seminyak means nothing to us. As soon as walking into The Wolas Villas & Spa, it has been conjured up into tranquility without doubt. Our villa compounds are appropriate with travelers enjoying vacation in couple or with family. In harmony with these needs, we have provided you with 16 one-bedroom villas and 2 two-bedroom villas. Each villa is designed in stylish interior and equipped with first-rate quality furnishings. Meanwhile, its standard feature embraces a private swimming pool, kitchen, dining area and living area. Other facilities equipping them consist of 42-inch plasma TV, cable TV channel, in-house entertainment, and WIFI Internet access.Indeed, we offer you a true hospitality since you first make a reservation until you say goodbye. So, enjoy our Balinese affability in daily interaction, spacious walkway with rich greenery environment to villa, and genuinely homey living. In short, it is entirely dedicated for shrewd travelers wishing to immerse themselves in a splendid resort experience. ... more   less 
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Also Known As:
The Wolas Villas Hotel Seminyak
The Wolas Villas And Spa
The Wolas Villas & Spa Bali/Seminyak

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