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“A wonderful start to our Bali Trip - The Seminyak Beach Resort and Spa”

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The Seminyak Beach Resort & Spa
Ranked #27 of 143 Hotels in Seminyak
Jaipur, India
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“A wonderful start to our Bali Trip - The Seminyak Beach Resort and Spa”
Reviewed 24 October 2013

The moment we arrived at the hotel the friendly staff, well dressed in traditional purple attire welcomed us with flower garlands and a refreshing herbal Iced tea, in a Balinese style. Since we arrived directly from the airport, it was around 11 ish in the morning and we were told that it would take some 10 mins to get our room ready. Normal check in time is at 2 PM. Once we entered our room all our tiredness of a long flight from India, seemed to vanish in one go. The room was designed for optimal comfort, reflected the warmth of the island and its people. A stylish décor, hardwood floors, an earthy color palette and decorative pieces inspired by Bali's artistic heritage.
The Balcony with chic sitting had the Ocean view and was a cheery on the cake. Instantly, I started imagining myself sitting there with my husband for a romantic sunset. Little did i know what else was in store for me. The Infinity Pool with ultimately clear water and awesome view of the Indian Ocean was what we could least expect. The Pool ended just at the beach. The Beach was exceptionally clean. We sat in one of the shacks on the beach and enjoyed the sunset sipping Coconut water from a full sized fruit. Unbeatable...

Upon inquiring with one of the hotel staffs,(he called himself Shah Rukh Khan), he told us about great places in and around Bali. The Close proximity to one of the very famous Beach side restaurant and club - Ku de Ta was an added privilege. Potato Head, Ku de ta, etc. were all walking distance from the hotel. And the best part was that you need not have to step out of the hotel to visit these places. Its connected by the beach itself.

We got a 30 min complimentary facial each,in the beautifully constructed spa. We stayed here for two nights. And I have to admit that the experience was priceless.

The only setback of the hotel was food. They didnt quite have many options for vegetarians who even don't take eggs. Even the breads in the breakfast had eggs in it. So we would only have fruits and freshly squeezed juices. The second day however we made a request at the reception about our dietary habit. They prepared a vegetarian rice specially for us for breakfast. So it is advisable to mention your food preference at the time of check in.

Room Tip: Need not pay extra to book a ocean facing villa. Ocean is hardly visible from there. A beach Wing ro...
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Ankita J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheSeminyak, General Manager at The Seminyak Beach Resort & Spa, responded to this review, 2 November 2013
Dear AnkitaJain2013,

Thank you for taking the time to share this review of your recent stay - we are absolutely thrilled to hear that you had such a wonderful experience with us!

We trust that you had a great time exploring the surrounding areas of the resort and using the services and facilities available within the resort, we greatly look forward to welcoming you back in what we hope will be the near future.

Warm regards,
The Seminyak Beach Resort and Spa Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Adelaide
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 October 2013

We stayed in an Ocean view Suite and whilst the hotel was stunning the music from Kudeta starts at 7am and goes late into the evening. Very unfortunate. Breakfast choice was disappointing with scrambled eggs being rolled into a ball and served as omlettes. The pool area is stunning but everyday I had to go and find someone to order lunch or a drink and on their way to us they would stop and serve other people. A hotel of this class should be a lot more attentive.
Stunning setting but make sure you don't stay on the Ku De Ta side and be patient until they up the service.

Stayed September 2013, travelled as a couple
Helpful?
1 Thank Nofightingplease
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheSeminyak, General Manager at The Seminyak Beach Resort & Spa, responded to this review, 2 November 2013
Dear Nofightingplease,

Thank you for sharing your experience with us. I was delighted that you appreciate the hotel's setting and the pool.

We are very sorry to hear that your stay was marred by the noise from Kudeta next door which disturbed your rest during your stay. We have also noted your comments on the services at breakfast as well as at the pool and we will be working with the departments concerned for improvement.

Despite your disappointment this time, we do hope to welcome you again in the future.

Warm regards,
The Seminyak Beach Resort and Spa Management
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Sydney, Australia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 October 2013

Relaxed environment with warm and helpful staff. We were in the beach wing and enjoyed drinks on the balcony whilst watching the wonderful sunsets. The breakfast buffet had an excellent selection and we also enjoyed the menu at the restaurant in the evening. The infinity pool was amazing & the complimentary aqua cycle and aqua aerobics each day gave us a good work out and was really appreciated.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rosemary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheSeminyak, General Manager at The Seminyak Beach Resort & Spa, responded to this review, 1 November 2013
Dear Rosemary S,

Thank you for taking you precious time to share us you experience.

Glad to read that you and your friend enjoyed your stay with us and found that it was relaxing. We look forward to welcome you back to our resort in the future. Please do not hesitate to contact us directly for special deal at reservation@theseminyak.com.

Warm regards,
The Seminyak Beach Resort and Spa Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 October 2013

Pros:
-Staff exceptionally warm and welcoming
-Pool and beach area were very nice. Really liked the infinity pool overlooking the beach.
-Grounds were beautiful
-Breakfast was good

Cons:
-The hotel car service picked us up at the airport. Within a minute of being in the car, our driver got in a road rage argument with the car in front of us, complete with him getting out of the car and challenging the guy to a fight. The other guy wouldn't fight, and our driver came back and said if we weren't with him, he would have "killed him!". Not professional or a great way to start our vacation.
-My reservation didn't say "room only" or "breakfast included" so I emailed the hotel to ask and was told breakfast was included. At check-in I was told I had a room only. I showed them the email saying otherwise, and they said they would not honor it. It took escalating to the general manager for them to honor it. This should not have to happen. Hotel staff or at least management should be empowered to honor something proven in writing.
-Every morning at breakfast was an ordeal because the staff were not aware that our breakfast was comped. There should have been more communication between staff so this wasn't an issue for us.
-The battery on our room door died. We were told they would fix it while we were out. We were gone for 4 hours, came back, and the battery still wasn't fixed. We had to stand there and wait while they fixed it.

I feel bad for saying all this because the staff was so nice, but it just wasn't a great start to our Bali vacation. I got a low rate, but if I had paid full price, I would NOT be happy. We're in Ubud now in a STUNNING, truly 5-star hotel with stellar service, so we're finally really enjoying our vacation.

Stayed October 2013, travelled as a couple
Helpful?
1 Thank travelnut75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheSeminyak, General Manager at The Seminyak Beach Resort & Spa, responded to this review, 21 October 2013
Dear travelnut75,

Thank you for taking your time to write us in details all your experiences during your stay with us.

Your great appreciation towards the staffs, breakfast, the pool and hotel's landscape is highly appreciated.

I personally take immediate actions to investigate all your concerns, I would like to assure that we take your feedback seriously and will make every effort to make necessary improvements.

I am hopeful that someday you will afford us another opportunity in order to restore your faith in us. Please do not hesitate to contact us directly at info@theseminyak.com.

Kind regards,
Sebastien Marteau
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cologne, Germany
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 October 2013

8 good days spent in The Seminyak. We stayed in the beach wing. The room was good, esp. well prepared before we arrived (nice bath, blossoms...). This however could have been anywhere in the world. In this sort of hotel, one does not spend a lot of time in the room, so it was fine. The chapel, the infinity pool and the park around these all is just awesome.
Everything was clean, the personnel very polite and helpful - especially at the reception area. (They arranged us a fantastic romantic seaside dinner in a small restaurant in Jimbaran:))
The breakfast was good - both Asian and Western dishes. Sometimes the breakfast area was too crowded, so we did not always find a table. Also, organization around breakfast was not good. Somtimes we were waiting for 25 minutes to get a coffee - after having asked twice for it. (as a consultant would say: no one was responsible for anything, no task, no area - except for the two ladies at the egg station...however one of them could just make pancakes and waffles all the time - this would reduce the queue.)
The poolside area is great (with good finger food too:)) - it was not always easy to find a sun lounger....esp. when too many Germans / their towels around (and yes, living in Germany, i may write that, as it is true!!!).
We enjoyed our stay at The Seminyak - it is a good hotel, that also offers good things to spend time with (it was funny to release the little turtles in the sea, but also the GM's cocktail party is a great idea). The spa is very good - it looks a bit expensive, but they use quality products - my wife loved it!
The personnel is not always prepared for "the unexpected", sometimes the do hard to walk the "last mile", but they are all nice.
Overall: good value for money on the fantastic Seminyak beach, if you would like to relax and enjoy the sun or some cocktails at the beach.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Levente N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheSeminyak, General Manager at The Seminyak Beach Resort & Spa, responded to this review, 22 October 2013
Dear 888_L_N_888,

Thank you for taking your time to share us your experience.

I am very happy to hear that you had received such warm service from our staff, and had enjoyed your stay with us. Your compliments towards the room, breakfast, pool and especially the staff are a great source of motivation for all of us.

However I personally apologize for the fact that you found the service is the restaurant was below your expectation as well the staff's efficiency. We thank you for your constructive feedback as it will allow us to improve our service standards.

We look forward to welcome you again and please do not hesitate to contact us directly at reservation@theseminyak.com for special deal.

Warm regards,
The Seminyak Beach Resort and Spa Management
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1 review
Reviewed 18 October 2013

Wonderful view, romantic ambience. Serene resort. Takes you out of the hustle and bustle of city life, and even Bali life. A resort that takes u away to near paradise. The only thing is that Seminyak on it's own is a busy town....which has quite a bit of modern shops. Otherwise, the resort is awesome.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alantyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheSeminyak, General Manager at The Seminyak Beach Resort & Spa, responded to this review, 21 October 2013
Dear alantyc,

Thank you for your your brief review following your recent stay in our resort.

Glad to read that your found our hotel as romantic, serene and with wonderful view.

We hope that your memorable experience will bring you back to our resort, please do not hesitate to contact us directly at reservation@theseminyak.com for special deal.

Warm regards,
The Seminyak Beach Resort and Spa Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level Contributor
47 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 18 October 2013

First I will say that I am an tough reviewer. I cross compare lodging options painstakingly before making a decision so am always trying to find the best of the best. So it says one thing that SBRS was selected after much comparison. It is nicely located near Ku De Ta and walking distance to some nice local a resaurants and shopping. However, the hotel just does not represent good value for the price being charged. Breakfast service was very questionable (had to repeatedly ask every day for a second cup of coffee) and food options while OK, again not commensurate to the pricing. The pool is nice with an infinity edge right on the beach but on the small side and felt a bit overcrowded at times. Staff were helpful and friendly at times and then seemingly would go on mental vacation and not respond to simple requests. If I had paid about $300ish , I would have felt like the hotel represented good value but I paid much more. You can do better in Bali. Service is just too hit and miss and extra services such as spa are tremendously overpriced.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DC-Brussels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheSeminyak, General Manager at The Seminyak Beach Resort & Spa, responded to this review, 21 October 2013
Dear DC-Brussels,

Thank you for taking the time to write us your experiences during your stay. I am very disappointed to learn that we have failed to meet your expectations on this recent stay.

On behalf of the team I would like to apologize for the areas that fell short of your expectations. Please be assured that we take all feedback as opportunities to review and improve ourselves. Our new Management team are currently working on upgrading the hotel service standards to be align with 5 star expectations.

We certainly hope to welcome you again for a renewed experience, please do not hesitate to contact us directly at reservation@theseminyak.com should we able to assist you in the future

Warm regards,
The Seminyak Beach Resort and Spa Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Seminyak Beach Resort & Spa

Property: The Seminyak Beach Resort & Spa
Address: Jl. Kayu Aya | Seminyak Beach, Seminyak 80361, Indonesia
Phone Number:
Region: Indonesia > Bali > Seminyak
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Seminyak
#11 Family Hotel in Seminyak
#13 On the Beach Hotel in Seminyak
#18 Romantic Hotel in Seminyak
#25 Spa Hotel in Seminyak
#26 Luxury Hotel in Seminyak
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Seminyak Beach Resort & Spa 5*
Number of rooms: 105
Official Description (provided by the hotel):
The Seminyak is stylish beachfront resort that represents a new era in Bali's evolving hospitality industry. The property is all about tropical sophistication with a choice of elegantly appointed guest rooms, suites and villas designed to accommodate the needs of today's savvy travelers. Set within a charming landscape that encompasses native greenery, lily ponds and traditional thatched pavilions.The Seminyak is a modern retreat with distinct Balinese touches that provides a welcome escape from the outside world. A signature brand of hospitality together with heartfelt service promises a truly unrivaled experience. ... more   less 
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Also Known As:
The Seminyak Beach Hotel Seminyak
The Seminyak Beach Resort And Spa
The Seminyak Beach Resort & Spa Bali

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