To start with the good points: Breakfast and lunch are nice if you dine in the restaurant area, very comfortable and good service. You do not get a direct view of the beach unfortunately.
The day beds by the pool smell like dirty socks and body odour and need to be repaired, majority are ripped and have seen better days. If you don't have a towel you pay $5 to hire one - ouch expensive. The nibbles by the pool side seemed cheap, but when they came out I knew why. They were tiny bite size dishes. The cocktails were just average, but it was nice floating around the pool and sipping on them anyway.
Now the bad experience: We went to one of the events recently - Bounce? Good music but I will never come back here. We ordered 2 of the "2 for 1" cocktails in which they had displayed all over the restaurant. No little terms and conditions or anything on these special flyers clearly stating 2 for 1 cocktails at this "event". The waiter charged us full price for 2 cocktails and said it does not apply. When asked why, he said that ended at 7pm. No where on the flyers or menu's that were EVERYWHERE said anything about this deal ending at a certain time. I was quite annoyed about this and he did not care, considering the cocktails were average and at full price were $15 it was a very poor experience.
Not only this but crowd there was disgusting. Fat half naked people dancing (locals and tourists), people taking drugs openly, spilled drinks everywhere and prostitutes to boot. Reminded me so much of the clubs in Kuta. It was extremely sad.
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