Had previously spent three glorious weeks here in 2012 and spent another two weeks in March 2014. You can feel the friendliness the moment you walk into reception and that doesn't change -all of the staff are sensational - extremely friendly, courteous and obliging. The breakfast staff, the cleaners (if you see them), the gardeners and Management all go out of their way to help.
We have been to Bali many times and prior to 2012 had stayed at resorts (Padma and Nusa Dua Beach resort etc to name a couple) Those places are extremely good but for us nothing beats the peace, tranquility, privacy and friendly helpful employees of this resort. We have done most of the tourist "things" so for us we want peace and privacy - We would go down to breakfast and when we got back our room was cleaned. When we left the Villa the staff on reception would ask where we were going and whether it be down for Dinner or to the tailor or into Kuta they ALWAYS asked if we would like to be driven. And a couple of times when a driver wasn't available they paid for a taxi. This is customer service at its best.
I submitted a review on LaVillais in 2012 and for memory I said "the worst thing about LaVillais was leaving" and this comment is still very true. We celebrated my Birthday while we were away - my wife hadn't told them but they knew and all the breakfast staff brought out a cake and sang to me much to my embarassment but it was fun.
Do yourself a favour, celebrate anything you like and have a romantic dinner. The staff make you feel like a million dollars - they cook for you, they rearrange your entertaining area, they fill your pool with 10kgs of flowers, there are tea lights everywhere - it is an amzing experience and while you are down for breakfast the next morning it is all cleaned up.
I could go on and on however I think you get the feeling we love this place and we do.
We are more than happy to expand on any of these comments so please feel free to contact us if needed.
To ALL the staf a BIG thank you for making our holiday so memorable.
Alan & Victoria
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- Also Known As:
- La Villais Exclusive Villa Hotel Seminyak
- La Villais Exclusive Villa And Spa
- Grand La Villais Villa And Spa Seminyak Bali