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“Amazing”

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Grand La Villais Villa and Spa Seminyak
Ranked #19 of 107 Seminyak B&B and Inns
Certificate of Excellence
Melbourne, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Amazing”
Reviewed 5 July 2014 via mobile

I stayed in here with my 4 year old son for 8 days while in Bali for a friends wedding. Another friend also stayed here with their 10 month old daughter.
As a lot of the other reviews have stated the staff were amazing! Each morning when we went for breakfast they'd take the 10 month old and feed her pancakes and entertain her so her parent could eat in peace.
The reception staff played footy with my son while waiting for taxi's which never took too long to arrive. We never had any trouble with them knowing where the place was either.
It's a short walk to Seminyak Square and plenty of shopping and restaurants along the way.
As we were long term guests we were given a voucher for free lunch or dinner at the resorts resturant. I didn't get to use it but the gesture was lovely!
The in house massage service is must, I had one on our day bed and one in the spa while my friends watched my son.
After staying here on my first time to Bali I have to say it was above and beyond my expectations, and next time I'm there I'll be staying here for sure! I can't rate this place highly enough!
Thanks for an amazing time!

Stayed June 2014
Helpful?
4 Thank Lols85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DEWAM, General Manager at Grand La Villais Villa and Spa Seminyak, responded to this review, 14 July 2014
Dear Lois85

Warmest greeting from La Villais Seminyak ... where everyone is a family.

Thank you for your encouraging comment. We are very pleased to hear that your stay was above and beyond your expectations.
We will surely share this comment to all the team to motivate them in keeping up the highest standard in serving our valued guests.

We are looking forward to welcoming you back "home" and experience memorable moments with us in Seminyak Bali.

Again, thank you very much .. and please feel free to drop me email prior to your next visit.

Cordially
Dewa Makapagal
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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431 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (113)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
Mumbai (Bombay), India
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 29 June 2014

We thoroughly enjoyed the 3 nites stay at La Villais one bedroom villa. The location is just perfect as its walking distance to Seminyak Square and very close to places like Ku De Ta and Potato Head as is the main street of bars and restaurants.
The rooms are noiseless and just amazingly sized, though lighting is a little less. The private pool is awesome with the sun beds and lounging bed and lawn. The bathroom is super. The kitchenette is just right with teh necessary things needed.
the service is impeccable and the staff are very friendly and fulfil all your demands.
Overall an excellent time and money well spent.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank mehulmona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DEWAM, General Manager at Grand La Villais Villa and Spa Seminyak, responded to this review, 14 July 2014
Dear Mehulmona,

Warmest greeting from La Villais Seminyak ... where everyone is a family.

It's always pleasure to receive a positive comment from our guests. We are glad to know that you enjoyed the hotel facilities and the service from the staff.

In deed we are striving to improve our service and facilities in all area.

Thank you for taking the time to write a review and we look forward to welcome you again in the very near future.

Cordially
Dewa Makapagal
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geelong, Australia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 June 2014

My husband and I have stayed in Bali numerous time. First couple of times in the resorts then several times in private 2 bedroom villas with another couple. This would have to be the best stay yet. La villais staff are excellent, polite and always willing to help in anyway. The housekeeping was good too. I have read reviews that the Mosquitos were really bad, and the management did not miquito fog the villas. While we stayed there the whole place was fogged, and if you sprayed before bedtime and kept the windows closed all the time it wasn't an issue. Thank you La Villais for your attention to detail to make our stay relaxing and peaceful time. By the way the World Cup was being televised,in the dining area on a large screen daily !

Room Tip: Choose a villa situated in the middle area as there is construction going on at the old front are as...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Kerrin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DEWAM, General Manager at Grand La Villais Villa and Spa Seminyak, responded to this review, 28 June 2014
Dear Kerrin R,

Thank you for taking the time to write a review of your recent stay at the La Villais Seminyak , .... where everyone is a family.

Nevertheless as you rightfully said it, our employees play a very important role in the success of the villas.

It is encouraging for all of us to know that you value our performance and it will serve as an encouragement to continue our effort.

Regarding mosquito, in addition to our fogging program, we installed mosquito killer lamps in the living room and grow more mosquito repellent plants around the villa.

Look forward to welcoming you back in your next visit to Bali.

Cordially
Dewa Makapagal
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
40 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 25 June 2014

I know most readers are not just after the typical "fantastic service" comments - as most places in seminyak (let alone Bali) have wonderful staff and smiles, so I'll go straight to the point with the pro's and con's

Pros - very nice and decent sized villas - fairly clean pool with an outdoor chill area featuring a DIY kitchen / fridge / TV. The rooms were clean and the bathroom was nice and spacious.
- free breakfast included - plenty of variety - i really enjoyed the chocolate crossaints.
- wifi throughout the whole complex
- worldcup tv playing at the restaurant - great to see the late night staff get into it!
- receptionist very helpful - willing to go to that extra step to make us comfortable

Cons - way too much mozzies at night - so much so that not even sprays / mozzie bands helped.
- there were big gaps in between the sliding doors - mozzies entering heaven!
- due to renovations, the entrance was now at the backstreets - not the venue's fault but it made it harder for us to access the town

Overall, we were quite happy with this place. Would we return here next time? Well, given they will be nicely renovated in the future and the price we paid for this time - yes, we will be likely to go back.

Room Tip: Try ask for villa with better sun coverage over the villa pool
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Lincoln_and_Pia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DEWAM, General Manager at Grand La Villais Villa and Spa Seminyak, responded to this review, 28 June 2014
Dear Lincoln_and_Pia,

I thank you to take the time to write a review and I am pleased to know that you enjoyed our facilities.

We have passed your comments to the team to serve as encouragement.

Do apologize that during your stay there was some renovation on going, we are glad to know that beside of the renovation you had pleasant stay with us. We are now installing mosquito killer lamps in the living room and grow more mosquito repellent plants around the villa to reduce the mosquito. I hope it works

We are looking forward to welcoming you back again.

Cordially
Dewa Makapagal
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
32 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 23 June 2014

Enjoyed a two night stay in a one bedroom villa. Villa is not brand new, but is very clean and well maintained. The bathroom is large and fairly luxurious, and air-conditioned. We loved the pool area and spent quite a bit of time relaxing there. Some reviewers have mentioned about mosquitoes and noise from construction. We were given a villa right beside the Spa and close to the reception, and we certainly did not experience these problems.

Staff is friendly. Karthika welcomed us and checked us in and she explained everything clearly to us. Breakfast was adequate.

Villa is fairly well located.. less than 5 mins walk to the main strip of restaurants (do bring a torchlight as the alley does get dark during the night) and 15 to 20 mins walk to the beach.

Room Tip: Ask for a villa near the reception area.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jslau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DEWAM, General Manager at Grand La Villais Villa and Spa Seminyak, responded to this review, 28 June 2014
Dear Jslau,

I thank you to take the time to write a review. Indeed we are grateful that you enjoyed your stay with us.

We will share your comments with Ms. Karthika and all of our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service.

Again, thank you very much and looking forward to welcoming you back soon.

Cordially
Dewa Makapagal
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 8 June 2014

+:
central location- walkable to seminyak sq/main strip where most of the night action are

feel generally safe even during the night while walking back to hotel from main strip (there is an inconspicuous poorly lit shortcut to the right of La Villais front entrance)

staff are always smiling, polite and friendly

complimentary breakfast is adequate

about 20 min to the airport with good traffic

very decent price for a relatively large private villa with pool for 2 pax!

place was generally clean and well-kept but slightly old looking/not the most modern or in a tip top shape. still, love the mosquito netting around the bed which the staff will arrange at 6pm everyday.

-:
the front entrance can be a little improved and not a lot of cab drivers recognise the name 'la villais'. however, this is not a problem when you give the cab drivers the name of the road.

shuttle to nearby places is only available if the vehicle is not being used to pick up/drop off guests at the airport - only found out when inquired.

lots and lots of mosquitoes, even with daily mozz spray etc.

the villa allocated to me was towards the back of the linear lined compound. There is some construction beside it currently, which created some noise early in the morning. Also, people working at the construction building was also able to have direct view of the pool/people swimming in the pool as the building is a few storeys tall.

Room Tip: Avoid villas that are all the way at the back as it is near to the construction site that is current...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Wynne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DEWAM, General Manager at Grand La Villais Villa and Spa Seminyak, responded to this review, 28 June 2014
Dear Wynne P,

Thank you for taking the time to write a review of your recent stay at the La Villais Seminyak.

We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we are striving to improve our services and facilities and there is much room for improvement.

Do apologize that during your stay there was some construction on going and we have noted your feed back of our shuttle service and have passed to our department concern for their improvement.

Please be informed that the project is nearly finished as the hotel will be open on August. In addition, each villa is equipped with mosquito killer lamps and grow mosquito repellent plants around the villas.

Cordially
Dewa Makapagal
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Western Australia, Australia
Level Contributor
46 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 3 June 2014 via mobile

This villa complex is comfortable and clean. Our villa was good sized for 2 people and had a private pool, which was cleaned daily. The complex is a little tired looking though and could do with new paint and a new sofa in the lounge.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank xpayalx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DEWAM, General Manager at Grand La Villais Villa and Spa Seminyak, responded to this review, 28 June 2014
Dear Xpayalx,

I thank you to take the time to write a review. I recently arrived and we are in the process of improving of facilities and services of the villas through training in Service, Housekeeping and Welcoming the guest.

Indeed we are in the process of repainting wall and putting a new sofa in each villa which I believe will be done by next week. Your pool gazebo also has been added with two pillows.

I truly wish that you will give us the opportunity to serve you again in the near future so you can fulfill your expectations.

Cordially
Dewa Makapagal
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand La Villais Villa and Spa Seminyak

Property: Grand La Villais Villa and Spa Seminyak
Address: Jl. Pangkung Sari, Banjar Taman, Seminyak 80361, Indonesia (Formerly La Villais Exclusive Villa & Spa)
Region: Indonesia > Bali > Seminyak
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #19 of 107 B&Bs / Inns in Seminyak
Price Range (Based on Average Rates): £
Number of rooms: 32
Reservation Options:
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Also Known As:
La Villais Exclusive Villa And Spa
La Villais Exclusive Villa Hotel Seminyak
Grand La Villais Villa And Spa Seminyak Bali

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