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“would not recommend it”
Review of The Tanjung Villa

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The Tanjung Villa
Ranked #301 of 415 Speciality Lodging in Seminyak
Perth, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“would not recommend it”
Reviewed 8 August 2014

After reading everyone's reviews I wondered whether we stayed at the same villas! Our group stayed in villas 1 & 2. We arrived first (villa 1) The staff rang the manager and she came to meet us and take our $100 security bond. We never saw her again for the week we were there. Our friends arrived at 2pm to check into villa 2. The villa was not ready. They were a party of 6 with a 4 month old baby. The taxi staff off loaded there luggage (prams, cots, suitcases etc) and took off. We had to get all of their luggage and put it into our villa because there was no staff to help (as they were still cleaning villa 2) They finally finished cleaning the villa and our friends checked in at 3.30pm! Um.. pretty sure check - in is 2pm. THEN i had to tell the staff to help them with their suitcases. That was day one. Our villa was nice but so many things went wrong. All the toilets were either blocking up or overflowing. The kitchen was filthy. We found mouse droppings in the saucepans. The safe in our room wasn't bolted to the floor. There are no power points in the bathrooms. The wardrobes stink. The pool was overflowing. The baths don't work. That is just a few of the things wrong at the property. The staff have not been trained enough as well. All they do is wash the dishes (and leave them on the sink) make the beds and sweep and wash the floor. Not once did the staff change the dirty floor mats in the bathrooms! If you want some clean towels or toilet paper or tissues or ANYTHING you have to go to the office and ask for it yourself. They don't check if the toilet paper needs replenishing or the towels are dirty etc etc. The security guard, and i use that term loosely, looked like he was about 12 and weighed 50 kilos at a push, which was a worry considering our safe wasn't bolted to the floor! Ok some nice things, Ketut the driver across the road was great. The little laundry man down the end of the gang was great. The villa is lovely. Nice and big with lots of seating areas. The pool is huge. Wi fi excellent and nice comfy beds. My husband and I travel to Bali 2 or 3 times a year and have stayed in so many different hotels and villas over the past 30 years but this one takes the cake. In the end we just laughed it off. It was like staying at faulty towers. I hope the management take responsibility for their staffs' shortcomings and give them some proper training.There doesn't seem to be any "senior" staff around checking anything.

Room Tip: Bedroom 3 does not have a TV
See more room tips
  • Stayed August 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
6 Thank ASouthgate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrianbali, Owner at The Tanjung Villa, responded to this review, 27 August 2014
Dear Ashleigh,

Thank you for taking the time to share your experience at The Tanjung Villa with us.

Your feedback shared in this review is truly much appreciated. Please accept my sincere apologies on the inconveniences you and your group faced during your stay with us.

I do assure you that this is certainly not our standard and together with my team, we will be looking into each of these incidents highlighted.

Thank you again for staying with us and I sincerely look forward to welcoming you and your group back to The Tanjung Villa Seminyak, Bali.

Best regards,

Yulia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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14 reviews from our community

Traveller rating
    7
    3
    1
    2
    1
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6
1
Solo
0
1
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • Any
English first
Level Contributor
16 reviews
4 hotel reviews
Reviewed 29 July 2014 via mobile

We loved the villa! It was tastefully decorated. The morning breakfast was great. The service was really nice. We did have a few roaches in the bathroom as it is open style baths but the staff cleaned up very quickly.

As a group of 3 couples we loved the private pool that came with the villa! Plenty of space for all to be in it and lots of fresh towel supply.

My only regret was that we did not tip the staff. Cindy we are so so sorry. Wirna was very very kind. During checkout we were running awfully late and completely forget!!! Our apologies again and thank you for the lovely stay

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nisha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
70 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 2 June 2014

we stayed in villa 2 which is a 3 bedroom private pool villa. each room had its own huge en-suite and dressing room. the rooms were well air-conditioned and serviced by a reliable wifi system.when my son's prearranged accommodation proved to be unsuitable we were able to negotiate him a competitive deal on villa 3 with Adrian. Ketut a reliable private transport driver lives across the road and his neighbor Deddy runs a very good and cheap laundry service. the Bintang supermarket and a reputable money changer company are 500m away. for this villa my restaurant of choice was Malo's on Jalan Nakula 9 .this is a safe and secure villa complex with onsite security. the address is Jl Nakula Gg Baik-Baik Gg Tamin Sari 5

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ron w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 July 2013

Villas were great, stayed with the whole family. Very private rooms all with own onsuite with large communal area. Ari and staff were wonderful even arranged for doctor when our son was sick. Highly recommend staying here.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Spudfamily45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 August 2012

I have stayed in Tanjung Villa's on a number of occasions for both business and holiday. I have always
found the villa's clean and tidy and the staff always very welcoming and extremely happy , friendly and trust worthy. Especially Budi, Maris and Juni.
The beds are killer in size and the linen quality is great for a good nights sleep , as well as having air-con.
The positions of all the tanjung villas have been selected so as to be central to everything that is needed to a great time over your holiday.
On the odd occasion when i had a small problem ( eg water ran out in cooler) staff were knocking at the door within 10mins. to replace it.
I would recommend the Tanjung Villa's to any people looking for fair priced quality accommodation in the Seminyak area.

Glyn Taylor
South Australia
Australia

Room Tip: Always rent Villas they are much better value and more private .
See more room tips
  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank glyn_taylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunshine Coast, Australia
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 9 July 2012

We stayed in the Tanjung Plawa Villa in Seminyak for 4 nights. It was a good location about 500m back off the main street that runs parallel to the beach through Legain & Seminyak. The location worked for us as it was in between the nice restaurants in Legain & Seminyak and a 2-3 minute motor bike ride back from the beach. The pool and pavilion was amazing.. got plenty of sun and shade throughout the day. We did have some trouble with the hot water in one of the bathrooms but I think they are planning on replacing the tank?? There was 2 other bathrooms we could use so it wasn't an issue anyway. The staff were lovely and had men come to look at the problem within the hour once we told them. We stopped in and had a look at the Tanjung Nukula Villas and they are the newer more expensive villas but looked even more amazing. We were recommended these villas from a friend would recommend these villas to our friends and family. We are planning a trip back next year.

  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ElleyTravelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 25 June 2012

Stayed 3 nights with family and enjoyed every moment. The Tanjung villa was centrally located and walking distance to the restaurants and clubs. The service was good, casual but professional. We will definitely go back again!

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J0ed1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Tanjung Villa

Property: The Tanjung Villa
Address: Jln. Nakula No 11, Seminyak 80652, Indonesia
Region: Indonesia > Bali > Seminyak
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #301 of 415 Speciality Lodging in Seminyak
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — The Tanjung Villa 4*
Number of rooms: 3
Reservation Options:
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Also Known As:
The Tanjung Villa Bali/Seminyak

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