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Primera Hotel Seminyak
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Reviews (1,033)
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All reviewsfave hotelbudget hotelfacing the streetclean hotelnoisy at nightsmall poolminute walk to the beachbuffet breakfastrestaurants and shopsthe main roadfavehotelbalinightlifespasmassage
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501 - 506 of 1,033 reviews
Reviewed 28 June 2014

Really love the hotel, nothing much i can say about the service, the cleanliness, the rates etc, what do we expect from budget hotels =) the problem just the room is not really soundproof, so we still can hear the people talking / laughing outside the room,

  • Stayed: June 2014, travelled with friends
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    • Location
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Thank DeonArdi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BonarHasibuan, General Manager at Primera Hotel Seminyak, responded to this reviewResponded 2 July 2014

Dear DeonArdi,

I am glad that you enjoyed the value of our hotel during your stay at favehotel Seminyak. We keep on providing great offers on our website and our partner via travel agent
In addition to the noise level in our corridor, our team has added a “Sleep Concierge” to walk around during the night on guest floor to advise any guests in the room or on the corridor to reduce their noise if happens. We are also preparing to provide earplugs in each room. Our project team has looked into improving noise reduction level by looking at every possibility around the corridor and the guestroom. This is an ongoing progress which we monitor periodically.
I look forward to your return stay for another future fun, fresh and friendly experience at favehotel Seminyak Bali.

Best Regards,
Bonar Hasibuan
General Manager

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Reviewed 28 June 2014 via mobile

This hotel is situated in a pretty decent area. It's within walking distance to the beach (very clean beach too). Across the street is a convenience store and many other options for food and clothing, etc. The staff was friendly and available 24/7 which was nice seeing as we had to leave at 415 am for a flight. During the stay some kids were left in their room alone and screaming like they were at home. I eventually tired of the noise so I called down to reception. They handled it within 10 minutes. Could have been quicker but it was handled nonetheless. I would stay here again.

  • Stayed: June 2014
    • Value
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1  Thank bmills83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BonarHasibuan, General Manager at Primera Hotel Seminyak, responded to this reviewResponded 2 July 2014

Dear Bmills83,
Your feedback has been very constructive and we thank you for your willingness to share it via TripAdvisor. I am glad that you enjoyed our location and our services, but some feedbacks related to the noise have been noted. We are apologize because our new daily “Sleep Concierge” that has to walk around during the night on guest floor to advise any guests in the room or on the corridor to reduce their noise is still learning and failed to perform their role. I have addressed today among the teams to ensure this service is improved. We are working towards improving some of our challenges for our future guests comfort, Look forward to your next stay.
Best regards,
Bonar Hasibuan
General Manager

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Reviewed 27 June 2014

We stayed in Favehotel Seminyak twice on our trip to Indonesia,
It is in a very good location, close to shopping, bars, entertainment and the beach and it was cheap, both rooms were clean although one set of sheets appeared to have old blood stains on them (but they were washed), the room is snug but not unreasonable, the walls are PAPER THIN so if you are after a quiet night then this may not be the place for you, the sound wasn't overboard for us but we can sleep through anything, the pool is right next to one of the dining areas which feels a little awkward especially if there are people eating and watching you. great service and we were picked up at the airport as promised. we chose the non breakfast option. would stay again

  • Stayed: June 2014, travelled as a couple
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Thank jengiraffe22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BonarHasibuan, General Manager at Primera Hotel Seminyak, responded to this reviewResponded 2 July 2014

Dear Jengiraffe22,

Thank you for your compliment on our services, facilities, and location. We are already planning something to make guests more comfortable while swimming in the morning during breakfast time so as not to be noticed by guests who were having breakfast. We now have our daily “Sleep Concierge” to control the noise from inside the hotel, but this time our team failed to perform their role. I have addressed today among the teams to ensure this service is available at all time and ensure better communication among the team is improved. In addition we are offering guest’s ear plugs if they are disturbed by any of the night time noise.

With kind regards,
Bonar Hasibuan
General Manager

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Reviewed 20 June 2014

The room is clean and of a reasonable size though the price was for a budget hotel. They even welcome you with a drink at the reception when you check-in. Location is good too...just round the corner from Jalan Seminyak.

  • Stayed: December 2013, travelled with friends
    • Value
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Thank KY28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BonarHasibuan, General Manager at Primera Hotel Seminyak, responded to this reviewResponded 2 July 2014

Dear KY28,

Thank you for your great compliment! We are very happy about it and let's know when you visit Bali again and stay with us.

Best regards,
Bonar Hasibuan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2014 via mobile

+ nice and clean rooms
+ very good breakfast
+ nice and helpful staff
+ close to the beach
+ close to the main road
+ cheap

- some weird noise during the night which sounds like lots of washing maschines above our room

It is actually a really good place to stay but you should not forget your earplugs. At least our room was noisy during the night.

Stayed: June 2014, travelled as a couple
Thank lars1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BonarHasibuan, General Manager at Primera Hotel Seminyak, responded to this reviewResponded 2 July 2014

Dear Iars 1212,

Thank you very much for your kind words. We are thrilled that you have enjoyed your stay with us and enjoyed the Seminyak area. Please be assured that your kind feedback has been passed along to all our team and they are pleased to hear their hard work was noticed.
We appreciate the time and effort you spent in writing this review shared at TripAdvisor. Yes, we are still working on reducing the noise impact from our surrounding by making improvements in our own area. This may take a while, and for guests who expect lower noise impact, our Tower A at the back will be the better option. Please indicate on your reservation or ask our reception upon arrival if you need this option. Also as you mentioned no need to remember your ear plugs, we have some at the front desk if you need them.
I hope that your first experience will not deter you from returning to Bali and staying with us.

With kind regards,
Bonar Hasibuan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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