We booked 3 nights here as a cheap base for looking round south Bali. There is nothing wrong with the hotel itself for the money charged - small but clean and modern rooms, good aircon and showers, and close to the beach.
However -
The only issue I had was that when I booked, the electronic form I filled out was received with 10 nights booked when I had entered 3 nights, and I was charged for 10 nights. When i immediately (within 2 minutes) contacted the hotel manager via my booking agent, the manager point blank refused to cancel the booking so that I could rebook with the correct number of days. It was clearly an error and not me just changing my mind after the event, as i had contacted him immediately, but he still kept my money and refused to budge or even compromise.
So, we stayed 3 nights and paid for 10. They wouldn't even give me 1 night in lieu of the 7 I had paid for at the end of our trip, when we returned to south Bali after a tour round.
Based on this grasping dishonesty, lack of ethics, and very poor understanding of guest relations I wouldn't recommend this to anyone.More
- Free Wifi
- Free parking
- Visit hotel website