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“Semiyaks Best Hotel”
Review of The Legian Bali

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The Legian Bali
Ranked #7 of 146 Hotels in Seminyak
Certificate of Excellence
Auckland, New Zealand
Level 4 Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Semiyaks Best Hotel”
Reviewed 22 June 2014

This is one of the best hotels that we have stayed at, it's the little things that make it different, travel plugs in the room. It's right buy the beach and the shops are in walking distance, so you can have it all here. The staff are very friendly and helpful, the service is exceptional. The food is very good to. Great three level infinity pool. The rooms have a small kitchen and coffee machine, soft drinks are no charge

Room Tip: The 3rd floor is best, all rooms have an ocean view, most have day beds as well.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Greg P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheLegian B, General Manager at The Legian Bali, responded to this review, 25 June 2014
Dear Greg P,

We are truly glad to learn that you found the service to be excellent, appreciated the amenities, little touches and details in your suite, enjoyed the food and found The Legian Bali to be ideally located.

On behalf of the entire team, I look forward to welcoming you back to The Legian Bali very soon.

Kindest regards,


Kevin J. Abramowicz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,519 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (325)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sydney, New South Wales, Australia
Level 4 Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 22 June 2014 via mobile

The most friendly service you could ever get, without feeling too intimidating. Whether you wander down the hallway, down by the pool or getting a glass of cocktail; all the waiters/ waitresses will address your Sir name - astonishing! And the most memorable part was, General manager himself standing at the entrance while we were living, and wishing us goodbye!!! We missed the hotel very much

Stayed June 2014, travelled as a couple
Helpful?
1 Thank June L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheLegian B, General Manager at The Legian Bali, responded to this review, 25 June 2014
Dear June L,

It was a pleasure to have you stay with us at The Legian Bali and I truly appreciate your compliments towards the service delivered by the team.

I look forward to welcoming you back to The Legian Bali in the near future.

Kindest regards,


Kevin J. Abramowicz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 21 June 2014 via mobile

We travelled around Bali for two weeks and stayed in many Hotels around the island. Many of these being 5 star houses but none has the service standard and love for detail as The Legian has.
To our impression this is excellence has many faces but is master minded by the GM Mr. K. Abramowicz. We have never felt so welcome and taken care of.
Besides the outstanding operation the Hotel is located at a perfect spot. The ocean has a nice big swell, the beach and water are clean and the angle of the hotel to the ocean is perfect for amazing sunsets.

Stayed June 2014, travelled as a couple
Helpful?
1 Thank P0R5CHE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheLegian B, General Manager at The Legian Bali, responded to this review, 23 June 2014
Dear P0R5CHE,

I sincerely appreciate your compliments towards the level of service delivered by the team as well as the attention to details all around The Legian Bali. I am also glad that you were able to enjoy the magnificent sunsets, breathtaking views of the Indian Ocean and the central location of our hotel.

The team and I are looking forward to welcoming you back to The Legian Bali very soon.

Kindest regards,


Kevin J. Abramowicz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 June 2014

A truly memorable stay disappointing only in its shortness. The whole experience was true 5 star excellence. An establishment perfectly positioned, beautifully appointed, expertly run and well worth staying at again. Excellent food selection, pool facilities and service - little need to leave the hotel really!

Room Tip: Huge, apartment-sized, well appointed rooms. Totally private, quiet with late terraces overlooking t...
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Tim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheLegian B, General Manager at The Legian Bali, responded to this review, 23 June 2014
Dear Tim B,

It is a pleasure for us to read that you had a truly memorable experience at The Legian Bali and thank you very much for choosing to stay with us.

We look forward to welcoming you back to The Legian Bali for a longer stay in the future.

Kindest regards,


Kevin J. Abramowicz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
edinburgh
Level 6 Contributor
187 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 20 June 2014 via mobile

We stayed twice - bookending a tour. We couldn't wait for the second visit following the initial experience. This place is virtually faultless...indeed creating a balanced review is difficult as I couldn't find improvements to suggest.
It starts with the people. Staff are amazing. How do they manage to address you by name? The welcome is sincere. The friendliness genuine. It starts from the top with personal welcome and farewell from the GM.
The suites are great. Both of ours were different but brilliant. 433 and 323. The rooms have wonderful facilities....comfortable beds of course...big balcony(ies...323 had 2). Lovely big bathrooms...always nice to have your bath with floating flowers on arrival. Acqua Di Parma toiletries are a touch of class.
The 3 tier pool is both big/functional and very pretty - the infinity style works really well against the sea.
Restaurant is excellent. Good balanced menu between international and Indonesian. Prepared excellently by team of chefs. Breakfast has a superb selection too. Decent wines to accompany.
All a bit pricey by local standards but brilliant value contrasted to many other places across the world.

There aren't many holiday destinations I'd intend returning to - the world is as big place. This is one of the very best and one that I will return to!

Go there - you couldn't regret it!

Stayed June 2014, travelled as a couple
Helpful?
2 Thank eddi10c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheLegian B, General Manager at The Legian Bali, responded to this review, 23 June 2014
Dear eddi10c,

On behalf of the entire team at The Legian Bali, I would like to thank you for staying with us, writing a review and recommending us to others. It is delightful to read that you had a wonderful experience during both your stays, appreciated the genuine and friendly service, felt recognized and enjoyed the plush amenities as well as the other facilities. Chef Luke and the rest of the culinary team were very happy to hear your compliments towards the menu and the cuisine.

We are all looking forward to welcoming you back to The Legian Bali for another memorable stay.

Kindest regards,


Kevin J. Abramowicz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tauranga, New Zealand
Level 5 Contributor
59 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 18 June 2014 via mobile

We have stayed in a lot of hotels over the years and this has to be one of the best. The surroundings are gorgeous, our room was huge and absolutely lovely, the staff all remember you name and nothing is too much trouble, the food and cocktails are wonderful and reasonable priced, and all day they bring you little treats, snacks and surprises all free. It is located walking distance from shops, cafe's and restaurants but aside from a walk into town, we didn't feel the need to leave the resort.
One day we accidentally left our safe unlocked. It had all our valuables in it including a substantial amount of cash in local and US dollars. The staff simply closed the safe and locked it for us - nothing was missing. We were so grateful and impressed since we have had stuff stolen from hotel rooms by cleaning staff a few times before (not in Bali).
I cannot fault anything about this hotel. Absolutely loved it. It is worth every extra penny that you pay for it. We will definitely be back.

Stayed June 2014, travelled as a couple
Helpful?
Thank Sam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheLegian B, General Manager at The Legian Bali, responded to this review, 23 June 2014
Dear Sam C,

Thank you very much for choosing to stay at The Legian Bali and sharing your experience with others. We are very happy to learn that besides thoroughly enjoying the personalized service, food offerings, ambiance and location of our hotel; you were captivated by the trustworthiness of our staff.

We all very much look forward to welcoming you back to The Legian Bali in the near future.

Kindest regards,


Kevin J. Abramowicz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level 6 Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 18 June 2014

...it was sooo worth it!!! Since we've been married, my husband and i have travelled to a fair few places and we both agree that, as of today, this is the best hotel we have stayed at by far!

We were given a welcome drink on arrival and taken to sit down for check in. While filling in the paperwork we were greeted by perhaps the guest relations manager or the deputy/acting manager - unfortunately i cant remember his role but he came and greeted us by name and congratulated us on our anniversary, which we thought was a nice touch.

We had booked a studio suite but were upgraded to a one bedroom suite, and it was huge!!! The room opened out to a large dining/living area with a toilet on one side, and a small pantry on the other. There were complimentary nuts, cookies, and crisps/cassava chips provided each day, and the soft drinks in the mini bar were free. Free bottles of water were provided and replenished every day in the rooms. There was a fruit basket provided in the room as well as a complimentary bottle of champagne and a cake for our anniversary, it was yummy too.

The room had a separate bedroom with a large bed and his and hers wardrobes, and the bathroom was huge with double sinks, a bath, separate shower stall and separate toilet. All bathroom accessories provided including toothbrushes and toothpaste. Slippers, robes etc.

Both the bedroom and living room had floor to ceiling windows and outside there was a daybed and a table and chairs on the balcony. We had a seaview but there was a big palm tree blocking most of it. We didnt really mind though as we could easily go down and just look at the sea from the pool, cafe, or beach!

The pool was lovely (and it really is just one big pool on three levels, even though it is advertised as three pools), we spent almost every day by the pool just relaxing! Free water was always brought round and sometimes we got little treats like sorbet!

The breakfast was plentiful and there was a wide selection of items to eat. You could order a number of things cooked to order.

The hotel served complimentary afternoon tea every evening, and we enjoyed this every day, just watching the sunset from the bar – it was beautiful. A couple of minor negatives here – they do not offer a complimentary soft drink as an alternative to the tea of coffee, like orange juice. This was a shame as I do not really drink tea or coffee much so if we wanted a soft drink we had to pay extra. I think this was more noticeable to us because we had come from a hotel in Ubud (Komaneka Rasa Sayang) that also offered complimentary afternoon tea and they did give juices as complimentary, too.
The other thing, also regarding the afternoon tea was that it was served between certain times, and we arrived at check in, about 10 mins after the tea was over. We asked if we could still have the afternoon tea but were told, no, it was over for the day. Again, I think this was only comparable as we had the same situation in Ubud when we arrived there at check in about 30 mins after tea had finished and they still allowed us to have the afternoon tea as a gesture of goodwill.

Enough about the hotel now. The main thing that makes this place special is the service. It was outstanding! We did not meet a single member of staff who was rude or even slightly unfriendly. The staff at the hotel go out of their way to make you feel comfortable and special, and they really make you feel as though their main aim is to make you have the holiday of your life. Everywhere we went we were greeted by name, from the first day we got there. At breakfast, by the pool, on the telephone! There are so many little things that the staff did that we appreciated that I probably won't be able to mention them all but to give an example of a few things we appreciated and will always remember the kindness they showed:

1) The waves on Seminyak beach are LOUD. So loud that I couldn't sleep – it was 1am the first night and we called up reception to ask if they had any earplugs. They didn't but they could go out and get them for us. They went out at 1am and brought me earplugs! I have no idea which stores were still open then!
2) I was a little unwell during the stay with back pain and so we asked if they had a hot water bottle or pack we could borrow. They didn't really understand what we were asking for, and initially they brought us hot water, then there were a few more phone calls and it was established that no, they didn't have one. Fair enough – you don't expect it to be something hotels would generally keep. However, a few hours later, someone came up to our room bearing a hot water bottle. Turns out they had gone out and bought one for us! They really did not have to do this, but they went out of their way to make me more comfortable and I really appreciated that.
3) At breakfast, we were greeted by name every day and the staff were always smiling and helpful. My husband asked if they could make him vegetarian nasi goreng on the first and second day (which they kindly did for him) and on all days after that, he didn't even have to ask, the staff remembered exactly what he wanted!
4) One afternoon we ordered a vegetarian sandwich for room service – unfortunately the one we got was not vegetarian. Luckily we realised before trying it and called up to let the kitchen know. Understandably the staff were very apologetic and removed the cost of the sandwich from the bill, providing us with a vegetarian one. This was all done in a very quick and humble manner. They also offered us a complimentary dessert as an apology, which I thought was a nice touch. It was enough for us that they removed the sandwich from the bill, they didn't really need to offer us something else. But they did and we thought that was very nice.
5) The set up of the room was such that the living room and bedroom were separate rooms. The TV was in the living room, and when we arrived, we expressed concern about this as we usually like to watch movies in bed while on holiday, as we just wanted to lounge around and relax! The staff said they would move the tv for us so that it was in the bedroom. However, they did not do this. Instead they brought us an EXTRA tv (same size!) and an EXTRA dvd player!!! This was really above and beyond what was expected of the hotel.
6) When we checked out, we were waiting around in the lobby for our taxi for 5-10 mins. It came and we got in, but just before we left, the same gentleman who greeted us on arrival came running out to wish us well and personally thank us for staying at the hotel. I did not see him in the lobby while we were waiting for our taxi, so it just goes to show how they must pay such attention to detail to make a point of knowing when we were leaving to come and personally say goodbye.

I could go on and on with many other small things but this review is already too long! Yes, the hotel is expensive but, really, it is in a class of it's own. The staff make it what it is – they really, really make you feel like royalty and do everything they can to make sure you have the best time. No request, big or small, is too much for them. I would personally like to express our gratitude to all the staff at the hotel that made our stay so wonderful, from the management, to the chefs who catered to our special requests, to the smiling and ever helpful reception staff, the housekeeping, to the pool and bar staff, right to the security guards outside the hotel who always greeted us and made us feel safe as they kept an eye on those entering and leaving the hotel. I could go on and on. I'm afraid this review is rather late and I don't remember names, but even if I did, the list would be endless as every single member of staff we encountered was so friendly, professional, and willing to help. The staff really are the biggest credit to this hotel.

My only regret: I collect magnets from every place we go to but unfortunately I was unable to get a magnet from Bali, which I was very sad about. I was hoping to get it from Seminyak but Seminyak is not the type of place that really sells tourist souvenirs, and unfortunately we did not travel anywhere further as we could not bear to tear ourselves away from our wonderful hotel for anything more than an hour or two at dinner. It was simply that amazing.

There are so many places in the world, and we would like to see as many as possible – we make it a point to go to a different country every time we go away so unfortunately it is not likely that we will go back to Bali for a long time. If and when we do go back, however, I know for a fact that we will not even consider staying anywhere other than here.

I have brought back so many wonderful memories from Bali, but alas, I left my heart behind at the Legian…

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Londongirl789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheLegian B, General Manager at The Legian Bali, responded to this review, 23 June 2014
Dear Londongirl789,

Thank you very much for choosing to stay at The Legian Bali and taking the time to write such a comprehensive review on TripAdvisor. It gives us immense gratification to read that the personalized service, attention to details and dedication of the staff from your arrival until departure was simply outstanding and that the team was able to resolve any of your concerns. We are also happy to learn that you appreciated the little touches, food offerings as well as the phenomenal views of the ocean from the infinity pools. We sincerely appreciate your constructive feedback towards the afternoon tea service and assure you that we make any effort to address the same in order to further improve our services.

All of us at The Legian Bali look forward to welcoming you both back very soon to experience more and celebrate your next wedding anniversary.

Kindest regards,


Kevin J. Abramowicz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Legian Bali

Property: The Legian Bali
Address: Jl. Kayu Aya, Seminyak 80361, Indonesia
Region: Indonesia > Bali > Seminyak
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Romantic Hotel in Seminyak
#1 Business Hotel in Seminyak
#1 Family Hotel in Seminyak
#4 On the Beach Hotel in Seminyak
#6 Spa Hotel in Seminyak
#7 Luxury Hotel in Seminyak
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Legian Bali 5*
Number of rooms: 82
Official Description (provided by the hotel):
The Legian Bali is an exclusive all-suite hotel set in landscaped tropical gardens, offering unrivalled views across the Indian Ocean. Flanked by quiet beach, this luxurious property offers a unique chance to experience the magical island of Bali in a relaxed setting. Beautifully integrated within landscaped gardens and lotus ponds, The Legian Bali boasts 67 sea-facing suites plus The Beach House in an ample variety of exquisite accommodation style. Situated in a quiet enclave in Seminyak, and adjacent to the exclusive The Legian Bali, a cluster of 14 private villas stands majestically amid scented gardens and private pools. This exquisite residence that redefines luxury living in the tropics is The Club at The Legian, offering guests the ultimate in privacy, and unobtrusive, yet flawless, personalised service. The Legian Bali and The Club at The Legian present all the charms of Balinese hospitality in its personable service, customised spa treatments and alluring surroundings. ... more   less 
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Also Known As:
The Legian Bali Hotel Seminyak
Legian Bali Seminyak
Legian Bali Hotel Seminyak
Legian Hotel Bali
Legian Seminyak
Bali Legian
The Legian Bali Seminyak

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