We booked the 4 bedroom villa for 12 days from dec.22 2014 in Oct.2103. Due to an unforseen incident with my wifes right foot she has to have a total foot reconstruction that will require her to wear a moonboot for a min.of 6 mths.after that a lengthy rehab.program as we are not sure when the operation is to take place we cancelled the booking in Feb.2014 giving some 10 mths. notice only to be told that our $2000 deposit would not be refunded but would allow a credit on another booking provided it was before March 2015.This of course is totally unsatisfactory as my wifes rehab.will be at least 12 mths. however it fell on deaf ears and they still refused a refund .We since found out the villa was let for the cancelled period days after our advice. We would suggest the management is money hungry and advise to be careful when booking with such small minded people so be careful. PS we are both 75 yrs.old
- Official Description (provided by the hotel):
- Sienna Villas offers four 3 bedroom villas and our signature 4 bedroom villa Puri Sienna. All of our villas have air conditioned king size bedrooms with private en-suites, each has it's own private pool and the Puri Sienna villa boasts 2 pools. Conveniently located 100 meters from the main shopping and restaurant street of Seminyak, Sienna Villas offers a peaceful oasis for their guests in the heart of Seminyak. ... more less
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- Also Known As:
- Sienna Villas Hotel Seminyak
- Sienna Villas Bali/Seminyak