I arrived in L hotel to finish a work assignment. I needed time away from everything / everyone to complete this task in silence and in a calming environment. I booked a standard suite, which I found to be lovely, but perhaps a little small. Once settled I was heavily disturbed by another guest child ! I made a complaint and explained my reasons for coming to the hotel, to which the management team responded to immediately. I was given a lovely Upgrade to a wonderful large suit in a very quiet area of the hotel. Since then my stay has been fantastic and my personal butlers could not have assisted me more. The hotel have arranged their driver to take me to shopping and Salons for a much needed hour or so out. The staff have really went the extra mile to ensure I am looked after and even remember small details, such as my breakfast preference ! The hotel management also agreed to a complimentary late check out, which was most appreciated.
If there is any bad points, I would say the room service menu is very small and limited. However this should not be a problem for the normal guest who would often eat out in Bali anyway.
Well Done L Hotel - Small in size but Big on service !
- Official Description (provided by the hotel):
- L Hotel Seminyak is a quintessential 30-Suite hotel brand with a contemporary chic decor, marrying heritage and modernity. Its unique feature is service personalization and designer led experiences, providing the discerning traveler a refreshing, intimate and engaging stay. ... more less
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- Also Known As:
- L Hotel Seminyak Bali