We booked this Villa Thyme ( 3 bedroom ) for a 4 day 3 night stay which we swore never to return, EVER!
There is no one waiting for our arrival at the villa , after a few calls from the driver who pick us up from the airport, the housekeeping Staff dressed in home clothes came in .
Upon arrival , we found out that there are dirty dishes in the kitchen sink, one of the bedroom has not been prep for our arrival , the bed and pillows has got no sheets and covers .The entire villa is dusty and dirty, pool is polluted with loads of dead leaves and flowers in it.
The bath towels smells of mildew and one of them even flip out dust when we used it, another few towels has got a lot of torn holes in it. During our 4 day 3 night stay at the villa, all the soiled towels were not change at all. We used the same towels for 4 days!!!!!
The safe deposit boxes in the villa are not anchored down in the wardrobe, and non of the keys they provided are able to open the safe. They staff never even bother to help us. Only one room has got a key to lock up for privacy, none of the keys fitted the two other rooms in the villa .
The outdoor bath/showers/wc are not clean properly, there are moulds all around In the wash sink and bathtub , the toilet bowl has also got stains in one of the rooms. The wardrobes are all dirty, n dusty.
A lot of stuff can be found from previous guest in drawers and cabinet , do they housekeeping ever clear out all these rubbish!
There is no TV reception in the villa, all the flat screen TV are meant for watching Pirated DVD which none of the huge stacks in the cabinets seems to be working at all. If you want to provide DVD entertainment pls make sure all of them are in working order .
The staff of the villa keeps coming in and out of the villa as they fancy , washing their own clothes in the laundry/store room in our villa. They even cook their own rice using their own rice cooker in the kitchen in our villa. There is absolutely no privacy !!!! What's worse and shocking is they took and ate all our tidbits when we r not around and even dare to leave a note asking us where we bought our snacks !! This is absurd! they already infringe on our privacy , and now taking our food without even asking !
There is no way to contact the staff if you need anything in the villa when they are out. This very badly manage villa is a nightmare come true !
There is also a blackout on the last night of our stay, which was fixed after I emailed Micheal( the owner of the villa , which never leave us any contact number in case of emergency) lucky our friend has got Internet connection or else we will all be eaten alive by mosquitoes.
Will NOT recommend this Villa to anyone EVER!
- Also Known As:
- Villa Thyme & Jesse Bali/Seminyak