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“Nightmare stay at Villa thyme! Will NEVER go back again! Absolutely NO privacy!!!!”

Villa Thyme & Jesse
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Villa Thyme & Jesse
Ranked #305 of 424 Speciality Lodging in Seminyak
Reviewed 21 February 2013

We booked this Villa Thyme ( 3 bedroom ) for a 4 day 3 night stay which we swore never to return, EVER!

There is no one waiting for our arrival at the villa , after a few calls from the driver who pick us up from the airport, the housekeeping Staff dressed in home clothes came in .

Upon arrival , we found out that there are dirty dishes in the kitchen sink, one of the bedroom has not been prep for our arrival , the bed and pillows has got no sheets and covers .The entire villa is dusty and dirty, pool is polluted with loads of dead leaves and flowers in it.

The bath towels smells of mildew and one of them even flip out dust when we used it, another few towels has got a lot of torn holes in it. During our 4 day 3 night stay at the villa, all the soiled towels were not change at all. We used the same towels for 4 days!!!!!

The safe deposit boxes in the villa are not anchored down in the wardrobe, and non of the keys they provided are able to open the safe. They staff never even bother to help us. Only one room has got a key to lock up for privacy, none of the keys fitted the two other rooms in the villa .

The outdoor bath/showers/wc are not clean properly, there are moulds all around In the wash sink and bathtub , the toilet bowl has also got stains in one of the rooms. The wardrobes are all dirty, n dusty.

A lot of stuff can be found from previous guest in drawers and cabinet , do they housekeeping ever clear out all these rubbish!

There is no TV reception in the villa, all the flat screen TV are meant for watching Pirated DVD which none of the huge stacks in the cabinets seems to be working at all. If you want to provide DVD entertainment pls make sure all of them are in working order .

The staff of the villa keeps coming in and out of the villa as they fancy , washing their own clothes in the laundry/store room in our villa. They even cook their own rice using their own rice cooker in the kitchen in our villa. There is absolutely no privacy !!!! What's worse and shocking is they took and ate all our tidbits when we r not around and even dare to leave a note asking us where we bought our snacks !! This is absurd! they already infringe on our privacy , and now taking our food without even asking !

There is no way to contact the staff if you need anything in the villa when they are out. This very badly manage villa is a nightmare come true !

There is also a blackout on the last night of our stay, which was fixed after I emailed Micheal( the owner of the villa , which never leave us any contact number in case of emergency) lucky our friend has got Internet connection or else we will all be eaten alive by mosquitoes.

Will NOT recommend this Villa to anyone EVER!

Room Tip: We all learn from mistakes and this time round, we went around villa hunting , saw a few very nice v...
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  • Stayed: February 2013, travelled with friends
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2  Thank AdryanHeng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 7 of 7 reviews

Reviewed 14 January 2013

It looks good on first glance, the pool looks beautiful and I must say nice to swim in when the filter is working and you've cleaned out all the firework shells sitting on the floor of the pool. The villa was dirty and the food from the last hirers was still in the fridge along with dirty glasses in the sink. The bathrooms were dirty and needed a good scrub. The toilet gets rained on when the weather turns due to it being exposed to the elements. The safes are not bolted down and you have to search for the keys. The roof in the master bedroom leaks right onto the bed when it rains. The cleaners come and go all day long doing other people's stuff and hang out in the laundry. They left hardly enough mosquito coils, the washing machine was broken the whole time. We were given towels with holes in them and we had to ask for new ones which we never got, the sheets to be changed, the tea towels to be washed as they were dirty and disgusting. What it says on the Internet hardly happens, no membership to the club, no chef. We would not recommend this place to anyone except our worst enemy.

  • Stayed: December 2012
    • Value
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2  Thank chaptokos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 December 2012

we rented this villa for 6 nights as the last leg of a family holiday (4 adults & 2 kids) whilst the location is handy (oberoi area) and the villa is spacious it was the fact that we encountered at least one problem every day.
we were not met on arrival key left in door, not enough towels (bath or pool) but what was provided should be thrown in rubbish, no breakfast provided on first morning staff had no money, pool was filthy pool attendant finally came on our second last day and said it would take 3 days to clean but never came back, gas cooktop kept exploding due to leak, fan in dining area was useless, toilet in main bedroom no privacy, safes in 2nd & 3rd bedroom not anchored,privacy compromised everyday- staff would after cleaning stay around to do washing which included other peoples laundry, workmen calling for payment for their services, staff barging in without ringing door bell at all stages of the day, communication with owner impossible put in an e-mail was the catch cry.
to top it all off whilst we had paid for 6 nights we were flying home on the 6th night but we learnt that new guest were arriving 3 hours after we left
the staff were camped outside villa waiting to tidy up, to bad if we changed our mind or our flight was delayed.
our advice is to find a villa that has on sight 24hr management which includes engineering.

  • Stayed: November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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7  Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Villa Thyme & Jesse

Address: Jl. Laksamana, Gang Putu, Seminyak 80361, Indonesia
Region: Indonesia > Bali > Seminyak
Hotel Style:
Ranked #305 of 424 Speciality Lodging in Seminyak
Number of rooms: 2
Also Known As:
Villa Thyme & Jesse Bali/Seminyak

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