We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Definitely don't stay here”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hotel Horison Seminyak
Ranked #63 of 145 Hotels in Seminyak
Gold Coast, Australia
Level 5 Contributor
79 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
“Definitely don't stay here”
Reviewed 13 April 2014 via mobile

These people are totally rude and scammers, first of all I have stayed here 2 times and both times had bad experiences, first time I checked in the guy photo copied my credit details upon arrival which is fraudulent. Room service meals are all terrible they need a new chef as whoever is cooking there definitely does not have chef qualifications. Second time I checked in and they said oh can have 300 thousand rupiah as deposit for any room service meals and such, I said to him I wasn't asked this last time I came and he then quickly fumbled and said oh u have been here before oh ok I will need to photo copy your credit card,and keep your passport, so he kept my passport late at night I couldn't be bothered so I just did it without arguing, I did laundry, 5 peices, and was 65 Australian dollars !!!!!! 650,000rupiah this is trip the piece in Australia and a million times more expensive than in kuta, Mataram or any independent laundry service who all offer for around 3 or 4 dollars for 5 pce. The lady with the braces on her teeth who checked me out at the end was so rude!!! And was only interest in me paying my 6 dollars for a couple mini bar products and after telling me there is a card minimum and I said I'll go to the ATM at the front she became extremely rude, and as all my luggage and passports were in there storage it was not possible for me to just run and not pay. As my passport and everything was with them locked away!!!! This lady needs to leave this job. She is wrong for tourism, she is not good business for the hotel world. She was rude. Loud. Once u check out they do not care about you at all.

Stayed April 2014, travelled solo
Helpful?
5 Thank Surfsuplc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HorisonSeminyak M, General Manager at Hotel Horison Seminyak, responded to this review, 16 April 2014
Dear Surfsuplc,

Warmest greetings from Hotel Horison Seminyak, where leisure meets pleasure!

With this letter, we would like to convey our gratitude for your support to staying with us during your holiday in Bali.

The problems that you mentioned have been brought to our high attention. We do apologize for inconvenient caused. We will continually strive to offer the highest quality of services.


Yours sincerely

Dahlia Panjaitan
General Manager

Hotel Horison Seminyak
Jl. Arjuna (Double Six), Seminyak
Bali 80361 – Indonesia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

992 reviews from our community

Traveller rating
    352
    426
    139
    35
    40
See reviews for
162
368
109
30
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (146)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Jakarta
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 April 2014

Stayed here with my girlfriends for 2 days trip.
Service was excellent, variety of breakfast is good, a nice corner to check on the internet,managed to meet the lady gm by chance. Very nice lady, she's personally went down to get plants and orchids herself, wow.
Overall, it was a pleasant stay and we'll be back again if ever we are heading to seminyak.

Room Tip: Try the balinese costume for a picture or two, they are beautiful.
See more room tips
  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ivy2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HorisonSeminyak M, General Manager at Hotel Horison Seminyak, responded to this review, 16 April 2014
Dear Ivy,

Thank you for your time to share your feedback about your stay experience with us. It is very honor to have such good comment, and we are so happy to hear some highlight of your review on our staff friendliness and service, our breakfast quality, hotel facilities plus our internet corner.

An honor for us hearing you will back and we look forward to welcoming you back and to enjoy another wonderful experience with us in near future.

With best regards,


Dahlia Panjaitan
General Manager

Hotel Horison Seminyak
Jl. Arjuna (Double Six), Seminyak
Bali 80361 – Indonesia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 April 2014

I am a local tourist from Jakarta, traveled with my family in April 2014 and stayed in Horison Hotel for 3 nights.

The hotel has an excellent location, within 15-20 mins by car from the airport and within walking distance to the beach (about 15 mins). The surrounding area is filled with shops and there is a 24 hour mini market just around the corner. The hotel is in Seminyak area, which is not as overcrowded or noisy as Kuta.

The room is clean with very comfortable beds and pillows. The staff are friendly and go all the way to answer our queries. The building is well maintained and new (they only opened in late 2012 / early 2013 I think). They have free Balinese dancing lessons, photo taking sessions with traditional costumes, available for all guests. Spa massage is decent.

Some minor limitations:
1) The swimming pool is very small (length is perhaps 5 metres). At best it can only be used by children / to play. Definitely not for lap swimming. The pool is also situated in front of the reception area. Not much of privacy if you want to sun-tan beside the pool.

2) Food quality (breakfast) can be improved. Although the breakfast buffet has a good spread, the taste of the Western selection in particular is mediocre.

Overall, this hotel offers a value for money, safe, clean and comfortable accommodation in a strategic location with very friendly and attentive staff. Will gladly recommend this place!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Raymond R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HorisonSeminyak M, General Manager at Hotel Horison Seminyak, responded to this review, 16 April 2014
Dear Raymond,

Warmest greetings from Hotel Horison Seminyak!

Thank you so much for taking the time to let us know your valuable experiences on Trip Advisor.

It is great to learn you appreciated our strategic location which is on walking distance to the beach. Thank you for pointing out that you liked our quality of service and friendliness of staff, our cozy room, and our room facilities.

It was good that you also notice our free service to give the guest a photo session with a Balinese traditional dress and Balinese Dance Lesson that has gained a lot of positive feedback from our guest.

On behalf of the entire team, we certainly look forward to welcoming you back and to enjoy another wonderful experience with us in near future.


With best regards,


Dahlia Panjaitan
General Manager

Hotel Horison Seminyak
Jl. Arjuna (Double Six), Seminyak
Bali 80361 – Indonesia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
1 review
Reviewed 8 April 2014

I spent 4 days 3 nights at this hotel and my first impression when I walked into this hotel was : "Whatta cute little hotel with a nice pool & good ambiance". Although it's a rather small hotel but the room was pretty roomy to accomodate me & my two friends. The staff was also very nice and warm, it was also strategically located as Seminyak is one of my fave spot to hang out, close to a minimart (only 3-minute walk) which is good for midnight emergency, and the most important thing is the cleanliness of the hotel. They manage to keep the hotel clean and well-maintained and I hope they can keep doing that in the long run as this is quite a new hotel. I would definitely come back and stay there again for my next visit to Bali.

Room Tip: Look for a pool view room because the other room overlooks an empty land which makes it uncomfortabl...
See more room tips
  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kampretty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HorisonSeminyak M, General Manager at Hotel Horison Seminyak, responded to this review, 10 April 2014
Dear Kampretty,

Thank you for your time to share your feedback about your stay experience recently with us. It is very honor to have such good comment, and we are so happy to hear some highlight of your review on our staff friendliness, clean and spacious room with nice amenities, plus location which is on walking distance to many vocal points around Seminyak including the beach.

An honor for us hearing you will back and we look forward to welcoming you back and to enjoy another wonderful experience with us in near future.

With best regards,


Dahlia Panjaitan
General Manager

Hotel Horison Seminyak
Jl. Arjuna (Double Six), Seminyak
Bali 80361 – Indonesia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 April 2014

Stayed 6 nights, the staff were very attentive, the roooms clean, the breakfast was very appealing, the hotel is very close to bars, restaurants, and beach, will stay again when next in Bali, little gem!

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Liam O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HorisonSeminyak M, General Manager at Hotel Horison Seminyak, responded to this review, 10 April 2014
Dear Liam,

Warmest greetings from Hotel Horison Seminyak!

Thank you for the valuable comment upon our resort and for your precious time to share it on Trip Advisor.

It is great to learn you appreciated our strategic location which is on walking distance to the beach. Thank you for pointing out that you liked our quality of service and friendliness of staff, our cozy room, and our room facilities.

On behalf of the entire team, we certainly look forward to welcoming you back and to enjoy another wonderful experience with us in near future.

With best regards,


Dahlia Panjaitan
General Manager

Hotel Horison Seminyak
Jl. Arjuna (Double Six), Seminyak
Bali 80361 – Indonesia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 April 2014

We stayed for 7 nights on very short notice (booked the day of arrival) and the staff were wonderfully accommodating. The facilities are clean and well maintained, and staff are always available for anything you need. Spa/massage upstairs. We didn't use it as it was a little expensive compared to street prices, but it seemed nice.
The food was good and the 24/7 room service was a definite perk. Buffet breakfast is convenient but a little overpriced for what it is. Mini bar items are very affordable... wont send you broke. All food and drinks are charged to your room and paid on check out which is very convenient as we didn't bring money down to the pool. Cocktails are good and prices are ok, but staff take 10-15minutes to make them every time.
Pool is lovely and clean. Gets plenty of shade in the morning and afternoon. Not many sun-loungers though so you have to get in early. Beach towels are provided at the pool so you don't have to use your bath towels.
Room is adequate. King size bed is very comfortable, and the pillows are huge and fluffy! Lots of free toiletries and a nice shower with big shower head. I was very ill during my stay (unrelated incident) and at one point spent 1.5hrs in a hot shower... it never once lost hot water or pressure! Very impressive. Main downside of the room is no storage for clothes. No draws or wardrobe, so our clothes were always thrown all over the place.
I could connect to the wifi with no issues, but for some reason my partner couldn't. Not a huge issue but a little inconvenient.
Overall a very pleasant stay. Few minor negative things that didn't really take away from the overall experience. Would definately recommend this hotel to others. Well worth the money.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sandy_Stuart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HorisonSeminyak M, General Manager at Hotel Horison Seminyak, responded to this review, 7 April 2014
Dear Sandy,

Warmest Greetings from Horison Seminyak…

Thank you for your time to share your feedback about your stay experience recently with us. It is very honor to have such good comment, and we are so happy to hear some highlight of your review on our staff friendliness, clean and spacious room with nice amenities, plus the short walk distance to get to the beach.

Thank you for recommending us to your contact and on behalf of the entire team, we certainly look forward to welcoming you back and to enjoy another wonderful experience with us in near future.

Kind Regards,


Dahlia Panjaitan
General Manager

Hotel Horison Seminyak
Jl. Arjuna (Double Six), Seminyak
Bali 80361 – Indonesia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level 6 Contributor
104 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 26 March 2014

What a great place, great location on Double Six with only a short walk to the beach. The staff are available 24hrs and will do everything they can to make you stay fun but also very relaxing. We stayed in Deluxe Pool View room, very spacious, well appointed and nice and clean. The pillows are amazing, wantted to take home. Our check in was about 11pm but still greeted with a wonderful smile and very efficient service...Our check out was early morning and again happy staff and quick service.

We did have a few issues..... Room key didn't work in door for first day but when ever we need to go into room a staff member was there to let us in. By day 2 all was sorted.
Room safe decided not to work but yet again this was sorted ASAP and at a time we were available.

Perfect hotel to relax and unwind. Whether sitting buy the pool sipping cocktails while reading a good book or plunging into the pool for fun game of Frisbee. Looking forward to our next stay!

Room Tip: Pool view rooms are great.
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michelle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HorisonSeminyak M, General Manager at Hotel Horison Seminyak, responded to this review, 3 April 2014
Dear Michelle,

Warmest greetings from Hotel Horison Seminyak!

Thank you for the valuable comment upon our resort and for your precious time to share it on Trip Advisor.

It is great to learn you appreciated our strategic location which is on walking distance to the beach. Thank you for pointing out that you liked our quality of service and friendliness of staff, our room facilities, and good to know you loved our pool area.

An honor for us hearing you will back and we look forward to welcoming you back and to enjoy another wonderful experience with us in near future.

With best regards,


Dahlia Panjaitan
General Manager

Hotel Horison Seminyak
Jl. Arjuna (Double Six), Seminyak
Bali 80361 – Indonesia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Seminyak hotels
0.5 mi away
Harris Hotel Seminyak
Harris Hotel Seminyak
#60 of 145 in Seminyak
1,064 reviews
0.1 mi away
The Haven Bali
The Haven Bali
#67 of 145 in Seminyak
1,742 reviews
0.4 mi away
PING Hotel Seminyak Bali
PING Hotel Seminyak Bali
#51 of 145 in Seminyak
459 reviews
Show Prices
Show Prices
Show Prices
1.3 mi away
Sense Hotel Seminyak
Sense Hotel Seminyak
#71 of 145 in Seminyak
748 reviews
1.0 mi away
Ramada Encore Bali Seminyak
0.5 mi away
Tijili Seminyak
Tijili Seminyak
#42 of 145 in Seminyak
369 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Horison Seminyak? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Horison Seminyak

Property: Hotel Horison Seminyak
Address: Jl. Arjuna (Double Six), Seminyak 80361, Indonesia
Region: Indonesia > Bali > Seminyak
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#23 On the Beach Hotel in Seminyak
#36 Family Hotel in Seminyak
#44 Romantic Hotel in Seminyak
#54 Luxury Hotel in Seminyak
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Horison Seminyak 4*
Number of rooms: 154
Official Description (provided by the hotel):
Horison Seminyak Bali - The Best Balinese Experience Hotel We offers Balinese experience through choices of in-house activities for your remarkable holiday. At this modern minimalist style resort, guest will be able to get to know the local Balinese culture as there is variety of cultural performances available in the resort, including Balinese dancing lesson and Balinese music called as "Rindik". In-house activities are prepared regularly and occasionally to notify you more about our culture. One and only in Bali, Horison Seminyak offers every guest the opportunity to have a complimentary photograph in Balinese costume and a free beautiful souvenir of Balinese indigenous script for a truly unique memory. Feel the best Balinese experience at Horison Seminyak The newly built hotel with 154 rooms in the most happening area in Bali, Seminyak, is set to cater leisure and business travelers. It is just 5 minutes' walk to our free beach club on the famous Double Six beach with magical sunsets. Soak up the rays during the day on the rooftop sun decks, a perfect viewing platform for those Seminyak sunsets. Within few steps, there are eating options from open air cafes to fine dining as well as famous boutiques, souvenir shops, and bargain centers. In the evenings, some of Bali's best bars and clubs are a stone's throw away. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Ebookers, Agoda, Travel Republic (UK), Hotels.com, Odigeo, Expedia, Priceline, TripOnline SA, 5viajes2012 S.L., Evoline ltd and Cancelon so you can book your Hotel Horison Seminyak reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Horison Seminyak Bali

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing