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“Nice place”

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Four Points by Sheraton Bali, Seminyak
Ranked #56 of 143 Hotels in Seminyak
Certificate of Excellence
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Nice place”
5 of 5 bubbles Reviewed 25 August 2014 via mobile

Spent a week at the Vasanti resort and had a great stay. The staff were very helpful and friendly, room was good with a massive comfy bed! Enjoyed sitting by the pool and having drinks at the rooftop bar. Good spot a few minutes walk from the beach and main streets. Would stay there again.

Stayed August 2014
Helpful?
1 Thank kell_79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VasantiSeminyak R, General Manager at Four Points by Sheraton Bali, Seminyak, responded to this review, 26 August 2014
Dear kell_79,

Thank you for taking your time to share your experience pertaining to your recent stay at our resort. I'm glad to learn that you had a wonderful holiday with us and that you enjoyed our service and facilities.

I will convey your compliment to the winning team as I believe your feedback will be an encouragement for them to deliver an excellent service.

Look forward to welcoming you back on your next return to Bali.

Warm regards,


Goya A. Mahmud
General Manager
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1,129 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (290)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
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  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Melbourne, Australia
Level Contributor
65 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 25 August 2014 via mobile

We spent 5 days here and absolutely loved it. The resort is well located only 5-10 ten minutes walk from the action of Seminyak! The rooms are small but the beds very comfortable and they are serviced daily. Breakfast was adequate but the food generally pretty basic so wouldn't recommend other meals here. The rooftop bar is amazing at sunset and the pool great!

Stayed August 2014, travelled as a couple
Helpful?
Thank AngDav99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VasantiSeminyak R, General Manager at Four Points by Sheraton Bali, Seminyak, responded to this review, 26 August 2014
Dear AngDav99,

Thank you for this fantastic review of your recent stay with us.

I'm thrilled to hear our resort left you good experience in enjoying our room also breakfast. Thank you for positive comments about our rooftop bar, it must be simply outstanding for you to chill and relax during sunset time. I have shared this with the team and all of us look forward to welcoming you again soon.

Warm regards,


Goya A. Mahmud
General Manager
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Bali, Indonesia
Level Contributor
55 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed 24 August 2014

we were all happy wih our stay at Vasanty Seminyak. from the room to restaurant, great selection of food. the spa room we had lovely massage. the staff was very friendly and helpful. the rooms are serviced daily and clean. the room itself is big enough. the bed is huge, we had no problem at all. great location, its only walking distance to reach some popular restaurants.

We would definitely recommend and we will be going there again.

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
1 Thank NPRW2210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VasantiSeminyak R, General Manager at Four Points by Sheraton Bali, Seminyak, responded to this review, 26 August 2014
Dear NPRW2210,

We are more than happy to learn that you had a pleasant stay with us and had no problems at all.
Thank you for your nice feedback regarding our restaurant, room and spa also thank you for recommending our resort to other reviewers.

We do hope you vivid memory in our resort will bring you back here in the near future.

Warm regards from all of us here in Vasanti


Goya A. Mahmud
General Manager
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 23 August 2014 via mobile

Nice resort . Was clean and staff really friendly nothing a problem. Resort just out a bit. We upgraded to pool access rooms which were fantastic. Was quiet and relaxing resort. We enjoyed our stay at vasanti for 10 nights.

Stayed August 2014, travelled with friends
Helpful?
1 Thank Lachelle R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VasantiSeminyak R, General Manager at Four Points by Sheraton Bali, Seminyak, responded to this review, 26 August 2014
Dear Lachelle R,

We strive to cater to every guest in the most personal way possible. We do not only pamper our guests but also deliver a remarkable experience for each and every one of them. Hopefully the beautiful memories will recall you back once you are back home again.

Thank you for staying with us and I hope to be able to welcome you back for your next stay.

Warm regards,


Goya A. Mahmud
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 21 August 2014 via mobile

If you're looking for a quiet, 5-star feel at 3-star cost hotel with high standards and exceptional staff, this is the place for you. This was the second year we stayed Vasanti Seminyak and we were graciously welcomed by the staff and with a letter from the GM thanking us for returning. The breakfasts buffet as usual was immaculate in presentation and quality and was manned by plenty of staff at your disposal. Our room was exquisite: king size bed, large bath, wide screen TV and DVD player that made us not want to leave. And the pool and Splash bar were also a great facility for us when we did emerge from the room. I have to pay special thanks to Vena for her amazing hospitality and gracious nature and hope you too will get to experience her helpfulness and kindness as we did. All in all - book yourself in as this is a wonderful hotel for anyone.

Stayed August 2014
Helpful?
1 Thank MayaKav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VasantiSeminyak R, General Manager at Four Points by Sheraton Bali, Seminyak, responded to this review, 26 August 2014
Dear MayaKav,

First of all I would like to express my gratitude to you for penning this review.

It is great to read your comments about the service at Vasanti Seminyak Resort. So glad you had an amazing experience.

Your words show me that I have every reason to be proud of my staff for having gone that extra length to ensure your comfort. I am fortunate to have such an attentive team that provides service with warmth and grace especially Vina. Reviews like yours are very rewarding and I am sure they will be happy to hear that they made your stay special.

Thank you once again, all the best to your family and hope to welcome you again at Vasanti Seminyak Resort.

Best regards,


Goya A. Mahmud
General Manager
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Darwin, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 20 August 2014

We had two very young kids when we stayed in Vasanti Hotel. One night we werent able to go out for dinner as are two kids were asleep so we decide to room service food that is when we experience the worst food. I never had stew where there is only one beef rib and it cost $15. My partner orders bruschetta and it was disgusting, he had a bite and throw up. Paid almost AU$30 and the food hardly eaten. The food where like left overs. Then we called to say we put the plates outside with food still on it and to have it picked up because there was a cat roaming the floor. But they only took it in the morning at 7am and woke one of our kids.

The bathroom has a muddy smell but the room are clean. The hotel was only a few months old but the finishes and quality were like 10yrs old.

They had a good size pool and breakfast was good.

Staff were friendly but seems like they don't listen well so communication an issue.

Room Tip: Dont buy room service food.
See more room tips
  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
2 Thank sammy11704
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VasantiSeminyak R, General Manager at Four Points by Sheraton Bali, Seminyak, responded to this review, 26 August 2014
Dear sammy11704,

First and foremost, please accept my sincere apologies for your experience during your recent stay. Indeed already I took note of all your comments and challenges faced whilst with us.

I have personally discussed each point with the respective managers in order to review our room service quality. Please note that the soup you had ordered was Soup Konro, a traditional food from South Sulawesi.

Once again accept our apologies and thank you for sharing your feedback.

Warm regards,


Goya A. Mahmud
General Manager
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Wakefield, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 20 August 2014

We have just returned from a 4 night stay at this hotel in August 2014. The hotel is very new and of modern design. It has an excellent breakfast in a lovely dining room overlooking the pool. I have to comment on the exceptional friendliness of all the staff and especially the girls on the reception. Their knowledge of the area is good and nothing was too much trouble. The hotel is definitely in the best area of Seminyak at the more select end and near all the best beach clubs. You also have easy access to a beach away from from the more overcrowded beaches of Seminyak. Thank you for a lovely stay and I would recommend this hotel to anyone.

Room Tip: Ask for a room overlooking the pool
See more room tips
  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Heather H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VasantiSeminyak R, General Manager at Four Points by Sheraton Bali, Seminyak, responded to this review, 22 August 2014
Dear Heather H,

We would like to thank you for choosing our hotel during your recent visit to Bali and for sharing your appreciation with us.

We are delighted to learn that you had an excellent stay with us and particularly value our hotel, we believe your review will be very useful to other travelers when looking for a nice resort which located in Seminyak area.

Your comments on the service provided by our staff are most gratifying and will be shared with the whole team.

It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again at Vasanti Seminyak Resort.

Warm regards,


Goya A. Mahmud
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Points by Sheraton Bali, Seminyak

Property: Four Points by Sheraton Bali, Seminyak
Address: Jalan Petitenget Gg. Cendrawasih no. 99DS, Seminyak 80361, Indonesia (Formerly Vasanti Seminyak Resort)
Phone Number:
Region: Indonesia > Bali > Seminyak
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#30 Romantic Hotel in Seminyak
#46 Spa Hotel in Seminyak
#48 Luxury Hotel in Seminyak
Price Range (Based on Average Rates): £
Hotel Class:4 star — Four Points by Sheraton Bali, Seminyak 4*
Number of rooms: 121
Reservation Options:
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Also Known As:
Four Points By Sheraton Bali, Seminyak

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