We chose to celebrate our 12th wedding anniversary by staying at the delMango. The first villa we were given had no cold water, only very hot water. The staff requested that we shower in another villa and then return to our villa--we were shocked to say the least. After pushing the issue the staff finally agreed to move us. However, the villa we were moved to had no hot water but only cold water. After laughing and finally getting cleaned up, we checked the water heater and advised the staff to please increase the temperature, when we returned, we found they had so that was appreciated.
To give the owners their due, the design is unique and the location is close to the center of seminyak. The villas are private and very well suited for couples or those travelers not requiring a community pool. Spa is not finished but the staff will call a massage therapist if requested. The choice of furnishings and others items does not correspond with the price that is charged.
Overall, I don't recommend a stay here, the breakfast features bread that is as hard as a baseball and it was clear that no one had sprayed for mosquitoes in some time so even though the staff was kind enough to burn the anti-mosquito incense--it didn't help so we could not fully enjoy the outdoor area of the villa.
I have been in Indonesia as an expat since 1995 and have been to Bali well over 30 times staying in everything from no star to exclusive villas and this is the first time I have had an experience this disappointing. The price is high compared to what is being offered and service is well below the standard--better values can be found in proximity to delMango.
- Official Description (provided by the hotel):
- At the epicenter of lifestyle, deLMango exudes tranquility in spite of. This eco inspired estate is contemporary and sustainable with top-of-the-line amenities. Each of the 12 private villas exclusively surrounded by lush vegetation is yours to call home - from your every detailed specification, to your very discriminating taste.To capture the essence of Bali, each villa is furnished with design elements of recycled timber and natural stone; while reception and spa are laced with sturdy bamboo and showered with natural light.With wide array of in-villa services, deLMango appeals from the adventurous family to the individualistic business traveler in search of that lasting experience. ... more less
- Also Known As:
- DelMango Villa Estate Bali/Seminyak