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“Great Resort! Perfect location! ”

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The Royal Beach Seminyak Bali - MGallery Collection
Ranked #36 of 143 Hotels in Seminyak
Certificate of Excellence
Greater Adelaide, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Resort! Perfect location! ”
3 of 5 bubbles Reviewed 22 December 2013 via mobile

We got our room as a mystery deal, so when we arrived to Seminyak we were very happy with the resort. Rooms are nice, bathrooms are clean, resort facilities are great and the staff are excellent!
The only negative thing was the food. With the free buffet breakfast, it was OK food. Not the finest. And the dinners and lunch were terrible! Your better off eating in Seminyak. However, for what we paid... the location on the beach is amazing and only minutes from shops etc.

Stayed December 2013, travelled as a couple
Helpful?
1 Thank Mahaliabm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
theroyalmanager, Guest Relations Manager at The Royal Beach Seminyak Bali - MGallery Collection, responded to this review, 23 December 2013
Dear Royal guest,


We are glad that you found our hotel comfortable and convenient during your recent visit and
glad to hear that you enjoyed your stay with us and had a great overall experience to share your memorable stay in The Royal Beach Seminyak Hotel through Tripadvisor.

Rest assured we are reviewing to keep update the Restaurant menus as each month we have food promotion which serve different variety kind for the convenience of all our guests to enjoy daily.

Once again thank you for your honest and kind feedback and looking forward to the pleasure of welcoming you back again in the near future with better impression

Kind regards,
Francischa Tuyu
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,581 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (466)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
Sydney, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 21 December 2013

My boyfriend and I (20yrs and 23yrs) stayed here for 10 days in December 2013. We stayed in a superior room (room 359). This hotel was beautiful, the building itself was gorgeous, kept immaculately clean at all times. location was good, about a 5 min taxi to the main shops etc. The staff at this hotel went above and beyond to make sure our stay was as good as it could be. All staff were extremely welcoming and willing to help with any request. Would definitely recommend this hotel and will stay here again!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rachel may C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 16 December 2013

What a lovely hotel, ideal location, right on the beach, private, yet close to many of the Seminyak nightlife and restaurants. Our superior room was roomy, very clean and well serviced. The air conditioning was a bit cold though and even though I adjusted the controller it didn't make any difference.

My only gripe was that although my booking included return airport transfers, and I emailed them advising of arrival time, we didn't get collected from the airport and had to get a taxi. When mentioning it to the hotel staff on our arrival, we just got a smile!

I have made another booking for this coming Thursday and have sent 3 emails to ask for confirmation that we will be collected from the airport (the last one just been sent before this post).

Hopefully, we won't be left waiting at the airport again!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Soozeliz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
theroyalmanager, Guest Relations Manager at The Royal Beach Seminyak Bali - MGallery Collection, responded to this review, 17 December 2013
Dear Royal guest,


Thank you very much for your kind and valuable feedback on our hotel through TripAdvisor

It is very flattering to hear that you enjoyed our accommodation, with the location among the tourist main spot and facilities.
We are very sorry to hear that you experienced inconsistency at our concierge to arrange transportation during arrival at the airport, rest assured we will share your comments with our team to improve our service in order to avoid future mistakes repeat.

Once again thank you very much for your comments and hope we can welcome you back in the future and offer you a better experience

Kind regards,
Francischa Tuyu
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
bronte
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 12 December 2013

Just got back from my third stay here. Sure it could be more modern, more trendy etc etc however, for us, it just works. Great garden & pool setting. Right near beach & close to everything with lovely staff.
The sum total works. It is just a good place.

Room Tip: there are 3 different sized rooms - for a couple I would go for the superior deluxe - one up from th...
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BronteScoot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
theroyalmanager, Guest Relations Manager at The Royal Beach Seminyak Bali - MGallery Collection, responded to this review, 15 December 2013
Dear Royal guest,


Thank you very much for taking the time to write such a lovely and valuable kind review on our hotel through Tripadvisor.
It is a pleasure to hear that you have enjoyed our services, accommodation and facilities. Our employees are trained daily to deliver the best services to all the guest to the highest level and we are glad you could experience and enjoy it. Being attached to the beach is one of our unique feature with the rooms having private balcony in each and adds to our guest’s experience.

We thank you for your great and kind feedback and looking forward to the pleasure of welcoming you back again in the near future.

Kind regards,
Francischa Godellage
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Semarang, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 December 2013

at first time arrive i feel so interesting for service at frontliner, soo helpfull and i appraciate for their services. at room i feel so comfort and feel like special home. i hope i can coming back for my vacation again.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank new_isaac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
theroyalmanager, Guest Relations Manager at The Royal Beach Seminyak Bali - MGallery Collection, responded to this review, 15 December 2013
Dear Royal guest,


Thank you for choosing The Royal Beach Hotel Seminyak Bali for your trusted accommodation.

We are happy to hear that you have enjoyed your stay with us and were able to benefit from our facilities, services and location to your satisfaction and feel the atmosphere same as your second home away from home.
We train our staff regularly to ensure the highest level of service and are pleased that you experienced this. Please be assured that we have passed along your comments to the front office team who have contributed towards your satisfaction.

Once again thank you very much for taking the time to review our hotel and we are looking forward to welcoming you back soon.

Kind regards,
Francischa Godellage
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 9 December 2013

We stayed at the villas in Royal Beach Seminyak. Luxurious is the word. Large rooms, private pools, room sized baths, lawns, pool tables (in the 3 room villa), butler service. The service overall was excellent, and very personal. The property is beautiful. The beach is clean. Well worth the dosh.

Room Tip: Go for the villas if you can afford em. Or hope for an upgrade to the villas.
See more room tips
  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fatmanwalking175
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
theroyalmanager, Guest Relations Manager at The Royal Beach Seminyak Bali - MGallery Collection, responded to this review, 10 December 2013
Dear Royal guest,


Thank you very much for your lovely and great valuable feedback on our hotel through TripAdvisor

We are glad that your overall experience with our personal butler services and large spacious Villas were to your satisfaction. Being attached from the Villa private pool to the beautiful beach is a bonus feature that we can offer to our guests, and your valuable comments have been passed to the concerned departments staff who have contributed towards your satisfaction as we are focusing highly in training our employees to assure the highest level of service.

We thank you for your honest and kind feedback and looking forward to the pleasure of welcoming you back again in the near future.

Kind regards,
Francischa Godellage
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Royal Beach Seminyak Bali - MGallery Collection

Property: The Royal Beach Seminyak Bali - MGallery Collection
Address: Jl. Camplung Tanduk, Seminyak Beach | PO Box 3384, Seminyak 80033, Indonesia (Formerly Sofitel Seminyak Bali)
Phone Number:
Region: Indonesia > Bali > Seminyak
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Business Hotel in Seminyak
#17 On the Beach Hotel in Seminyak
#20 Family Hotel in Seminyak
#25 Romantic Hotel in Seminyak
#32 Spa Hotel in Seminyak
#34 Luxury Hotel in Seminyak
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Royal Beach Seminyak Bali - MGallery Collection 5*
Number of rooms: 142
Official Description (provided by the hotel):
A boutique hotel directly on the Seminyak Beach, surrounded by uniquely designed 4.5 hectares tropical garden. Featuring 128 rooms and 17 private villas, it is within walking distance to Seminyak fine dining restaurants, trendiest bars and luxury shopping. With outstanding modern Balinese architecture, the hotel offers a distinctive and memorable stay wrapped with the warmth of Balinese culture on every stay. ... more   less 
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Also Known As:
The Royal Beach Seminyak Bali Hotel Seminyak
Sofitel Hotel Seminyak Bali
Sofitel Hotel Denpasar
Sofitel Seminyak Bali
Sofitel Bali
Denpasar Sofitel
The Royal Beach Seminyak Bali - MGallery Collection

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