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“Addicted to the Royal Beach, Seminyak”

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The Royal Beach Seminyak Bali - MGallery Collection
Ranked #37 of 148 Hotels in Seminyak
Certificate of Excellence
Reviewed 8 March 2014

This is our fourth visit to the Royal Beach in Seminyak in four years, so it's kind of obvious that we love this hotel .

Thé Royal Beach is not the swankiest hotel on the beach, or the newest but it has so much else going for it. For a start, location. It's on the beach in Seminyak, and when you sit by the pool, gazing out over the ocean, you just know you are in a tropical paradise. And, just up the street are the shops and restaurants of vibrant Seminyak. This year we did a gourmet tour of a lot of them - try Sarong, Mama San, Sardine, Kisik, Ginger Moon! Or you could just stay at the hotel, wander around the beautiful gardens, try the garden pool, walk on the beach, people watch, relax.

The rooms could probably do with spruce up to the bedroom fittings, although the bathrooms still look great, even after 20 years, but honestly, you are in the room so little you don't even notice. In fact, it's kinda nice that it's not totally perfect. And it's not like a villa where you are in your little compound most of the time - we are off for a walk and breakfast in the early morning and really are only back to our room to change into swimmers for the pool and then to get ready to go out in the night. Nevertheless, the inclusion of a dvd player this year was much appreciated, especially as we had one wet day..

Other pluses, the staff are beautiful, warm, welcoming, fun, nothing's a trouble - hi Made at the pool! Breakfasts are great, my daughter dreams about them when we come home! Food prices are relatively inexpensive.

The restaurant could vary its menu a bit more often - yep I recognise it's trying to cater to everyone, but on the other hand there is a great chef as food is good! Capris could have a few more daily specials, but these are not criticisms, they are tiny suggestions. The theme nights are great - Balinese in particular, the food was amazing and the dancing so beautiful - lock it in for Friday.

And I have to mention the hotel driver we had a couple of times this trip - Made Kartika - we've had lots of drivers on our various visits to Bali - but Made stands out. His English is great, but more importantly he has a sense of humour and a really good understanding of his country's culture and what is interesting to the tourist. No suggestions about visiting silversmiths - but some great insights into Balinese culture and lifestyle and good suggestions about interesting trips while incorporating what you want - and a fun person to be with for the day. And cluey - drops you at the airport and tells you exactly what you need to do and where to go. Thank you! Highly recommend asking for him if you visit this hotel.

Overall, we absolutely love the Royal Beach - each year we say, maybe we should try somewhere else, but then, if you've found your tropical paradise, why would you?

Room Tip: Make sure you ask for rooms in the wing closer to the Oberoi, not on the Anantara side. Level 200 is...
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  • Stayed: February 2014, travelled with family
    • Value
    • Location
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2  Thank Jill101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
theroyalmanager, Marketing Manager at The Royal Beach Seminyak Bali - MGallery Collection, responded to this reviewResponded 10 March 2014

Dear Royal Guest,
Thank you very much for choosing to stay again with us and taking the time to write such a nice review about your recent gateway at our Resort. It's always a pleasure to know that our Royal repeaters guests had a memorable time with us.

Again, on behalf of the Royal Team I would like to thank you for your sincere loyalty and we hope that we will have the opportunity to welcome you back soon.

Sincerely,

Camille Ringeard
Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 7 March 2014

Family, 11 of us went to Royal Beach (ex Sofitel) We go each year to sit near the lawn area on the beach, have drinks and watch the sun set. If you are lucky you will catch happy hour. We always get free nibbles with our drinks. You can sit in piece as the beach hagglers aren’t aloud up on the lawn. We then walk up the street and have dinner. A tradition we do each trip to Bali.

  • Stayed: February 2014, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Thank Alcatraz59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
theroyalmanager, Marketing Manager at The Royal Beach Seminyak Bali - MGallery Collection, responded to this reviewResponded 10 March 2014

Dear Royal Guest,

Thank you very much for taking the time to review our hotel through Tripadvisor further to your recent stay with your family.

It is always a pleasure to hear that our Royal repeaters have enjoyed their holiday and had a good experience.

We are delighted to note that you particularly appreciate our exclusive beachfront location along with our daily Happy Hours.

Once again thank you for your constructive comments and suggestions for enhancement
and looking forward in near future to welcome you back in our hotel with better impression.

Sincerely,

Camille Ringeard
Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2014

Took almost an hour to get a room when i checked in. The room looks tired with small bathroom, the hotel badly needs renovation. They served variety food in their buffet breakfast but the taste was so mediocre not like 5 stars hotel. They gave me a very noisy room, i could hear doors open and close from other room all night long so i barely slept.

Stayed: February 2014, travelled with family
2  Thank Budhi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
theroyalmanager, Marketing Manager at The Royal Beach Seminyak Bali - MGallery Collection, responded to this reviewResponded 10 March 2014

Dear Royal Guest,

We are sincerely sorry to hear that your stay with us didn't meet your expectation. Nothing more annoying that knowing our guests didn't leave the resort with a memorable feeling as most of them do.
I have expressed your disappointment comments to all departments concerned for their awareness and immediate action.

Moreover, I would like to inform you that we have an ongoing refreshment project to maintain our standard.

On behalf of the whole team and management, I would like again to apologize. We truly hope that you will give us an other opportunity to show you the hospitality signature for which we are known.

Sincerely,
Camille Ringeard
Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2014

My boyfriend and i stayed there for 3 days and had a private villa near the beach.

There's no words to describe this place - it's just HEAVEN on earth ... From the moment, we set our feet from the taxi - we were greeted with beautiful warm smiles from the staff who made us feel truly welcome. The staff couldn't be more attentive than they were already - going to small thing as in like looking for an adaptor for your mobile phone, they'd deliver it in no time in your villa and really make sure that you have everything you need.

The villa itself was beyond imagination - I've attached pictures and they talk for themselves! It is very spacious and comfortable. We arrived in a villa filled with flowers - even in the bathroom! Which gave a wonderful smell around the bedroom and living room area. Our villa had a view on the beach and let's say it's the perfect location for the sunset ...

Oh and guys, the breakfast will fill you up for the whole day! They offer you such a variety of food and fresh fruits and juices and it was just delicious. I know i've been praising for this hotel but it's only because there's nothing bad at all to say about the service and the hotel itself.

One last thing, the location of this hotel is just perfect ! You're in the centre of Seminyak but at the same time, away from the hustle of Seminyak. It's located by the beach, and lots of shop and restaurants and bars are around. After sightseeing around, you just come back to a peaceful location to recharge your energy. I loved the quiet and peaceful feeling you get when you enter this magnificent hotel.

It was our first time at the Royal Beach Seminyak and I can assure you guys that we will definitely go back there the next time we're going to Bali. It's a MUST. And also, it's really worth the price! The only sad thing is that you wanna go back there as soon as possible!!! I sincerely recommend this place to anyone - couples, family, friends or even solo, just for a taste of heaven on earth ....

Room Tip: Ask for the private villa near the beach. Amazing view.
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  • Stayed: November 2013, travelled as a couple
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Thank Delphine_Tsia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
theroyalmanager, Marketing Manager at The Royal Beach Seminyak Bali - MGallery Collection, responded to this reviewResponded 9 March 2014

Dear Royal Guest,
Thank you very much for choosing The Royal Beach Seminyak Bali for your valuable holiday in Bali.

It's always a pleasure to receive such kind and sincere comments. We are delighted to hear that you loved our exclusive beachfront one bedroom villa, our service and location.

Our staff takes great pride in providing the most bespoke service possible and hearing feedback such as yours is a true testament for them.

Again thank you for sharing your experience with us.

We are looking forward to welcoming you back.
Sincerely,

Camille Ringeard
Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2014

This was our first visit and we stayed for eight peaceful nights. We arrived to a warm welcome and were given cooling drinks and warm towels to refresh ourselves after our long journey, much appreciated!! Our superior room was quiet, clean and overlooked the large beautiful gardens where we watched the unusual birds and fish in various ponds. The bathroom was fine and the shower hot. The staff looked after us really well wherever we were in the hotel, nothing was too much trouble. The poolside restaurant was superb and all meals catered for all nationalities beautifully (the Chef on the egg station when we were there was superb, nothing to much trouble and cooked with pride). There was also special events on each evening. We attended a Balinese dance display while we ate a gorgeous local meal. The hotel was near local shops, restaurants and bars. Seminyak is a noisy busy area with lots going on. When we returned to our hotel we left all that behind and were back to the quiet peaceful bliss that we had grown used to. We have never ever chilled out so much, would love to go again sometime.

Room Tip: All rooms appear to overlook the gardens and the sea.
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  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Linda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
theroyalmanager, Marketing Manager at The Royal Beach Seminyak Bali - MGallery Collection, responded to this reviewResponded 3 March 2014

Dear Royal Guest,
Thank you very much for your kind review further to your recent stay with us. It's always a please to hear that our Royal guest enjoyed our service and facilities.

Our staff takes great pride in providing the most bespoke service possible and hearing feedback such as yours is a true testament for our Staff.

Again thank you for sharing your experience with us.

We are looking forward to welcoming you back.
Sincerely,

Camille Ringeard
Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2014 via mobile

Been here for 2 times and i will stay again to this hotel on my next visit to bali. Located by the beach and in seminyak area where lots of shop and restaurants within walking distance. There are also several clubs when you enter the street. I love the quiet and peaceful feeling when i stayed there.. keep up the good work!

Stayed: December 2013, travelled with friends
1  Thank Irma L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
theroyalmanager, Marketing Manager at The Royal Beach Seminyak Bali - MGallery Collection, responded to this reviewResponded 2 March 2014

Dear Royal Guest,

Thank you very much for writing such a nice and sincere review further to your second stay with us. We are delighted to hear that you had a memorable moment and like our location.

Our staff takes great pride in being able to provide the most bespoke service possible and hearing feedback such as yours is a true testament for our Staff.

It would be our pleasure to welcome you back in the near future.

Sincerely

Camille Ringeard
Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2014

Been going here for 7 years. Sadly this will be my last time.
All staff have moved on,
The poor guy whom they put on to make your eggs couldn't cook one for the world and stuffed up everyone's order like clock work.
The rooms are looking old,
Showers are dreadful. They twice forgot to clean my room.
Once we went back and one of the staff had left the door open
One of the contractors who take you diving tried to extort money out of me.
There are two many other hotels to try, you've broken my spell, so...no more of this place for me.

Stayed: February 2014, travelled with family
3  Thank kirisydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
theroyalmanager, Marketing Manager at The Royal Beach Seminyak Bali - MGallery Collection, responded to this reviewResponded 28 February 2014

Dear Royal Guest,

We are sincerely sorry to hear that your stay with us didn't meet your expectation. Nothing more annoying that knowing our guests, especially our Royal Repeater Guests didn't leave the resort with a memorable feeling.
I have expressed your disappointment comments to all departments concerned for their awareness and immediate action.

On behalf of the whole team and management, I would like again to apologize. We truly hope that you will give us an other opportunity to show you the hospitality signature that you experienced during you previous stays and for this I invite you to contact us at info@theroyalbeachseminyakbali.com.

Sincerely,
Camille Ringeard
Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Royal Beach Seminyak Bali - MGallery Collection

Address: Jl. Camplung Tanduk, Seminyak Beach | PO Box 3384, Seminyak 80033, Indonesia (Formerly Sofitel Seminyak Bali)
Phone Number:
Region: Indonesia > Bali > Kuta District > Seminyak
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Business Hotel in Seminyak
#17 On the Beach Hotel in Seminyak
#20 Family Hotel in Seminyak
#25 Romantic Hotel in Seminyak
#33 Spa Hotel in Seminyak
#35 Luxury Hotel in Seminyak
Price Range: £86 - £228 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royal Beach Seminyak Bali - MGallery Collection 5*
Number of rooms: 142
Official Description (provided by the hotel):
A boutique hotel directly on the Seminyak Beach, surrounded by uniquely designed 4.5 hectares tropical garden. Featuring 128 rooms and 17 private villas, it is within walking distance to Seminyak fine dining restaurants, trendiest bars and luxury shopping. With outstanding modern Balinese architecture, the hotel offers a distinctive and memorable stay wrapped with the warmth of Balinese culture on every stay. ... more   less 
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Also Known As:
The Royal Beach Seminyak Bali Hotel Seminyak
Sofitel Hotel Seminyak Bali
Sofitel Hotel Denpasar
Sofitel Seminyak Bali
Sofitel Bali
Denpasar Sofitel
The Royal Beach Seminyak Bali - MGallery Collection

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