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“Loved it”
Review of Uma Sapna

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Uma Sapna
Ranked #13 of 148 Hotels in Seminyak
Certificate of Excellence
Reviewed 27 April 2014

We stayed for 3 nights and it was amazing , the staff was super friendly and helpful.
We got upgraded to a private pool ,which was super exciting.
It has got a super quiet location , but it's not far from all the bars and shops.
I totally would stay again !

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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1  Thank Linynz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
umasapna, General Manager at Uma Sapna, responded to this reviewResponded 6 May 2014

Dear Linynz,

We are very happy to read you noticed the good service our staff is always trying to provide to every guest that stays with us. Also we are very pleased to read you loved your stay so much that you totally would like to stay again. It is true that we provide our guests with a quiet and relaxing stay but still remain close the the hearth of the action of Seminyak.

On behalf of the entire team of Uma Sapna I would like to thank you for taking the time to write a review about your stay with us and we look very much forward in to welcoming you again in the near future.

Kndest regards,
Ismoyo

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704 - 710 of 1,245 reviews

Reviewed 25 April 2014 via mobile

Very quite and romantic, just off the busy streets of Seminyak. Has private pool and outdoor areas. Very good service and help from staff. We hired new mopeds from reception for 50,000/day, best dinner was at La Lucciola. Highly recommended.

Stayed: April 2014, travelled as a couple
1  Thank Lach2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
umasapna, General Manager at Uma Sapna, responded to this reviewResponded 6 May 2014

Dear Lach2,

We are very happy to read you enjoyed your stay with Uma Sapna so much. We are very pleased you noticed the fact that Uma Sapna is the perfect place for honeymooners to enjoy in full comfort and privacy, but still stay close to the hearth of Seminyak where you can go out and eat at high class restaurants.

We would like to thank you for writing a review about your stay with us and look very much forward in to welcoming you again.

Kindest regards,
Ismoyo

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Reviewed 19 April 2014

We stayed here for 3 nights and everything was just perfect. This accommodation is not cheap but it's worth every penny. Service is amazing and everything just works and you can just relax and recharge.

Just one pointer, it's a bit far to the beach if anyone would want to work but since you have a private pool you may not need to go since beaches are not part of the Bali highlights, I think

Stayed: April 2014, travelled with friends
Thank Heini12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
umasapna, General Manager at Uma Sapna, responded to this reviewResponded 6 May 2014

Dear Heini12,

We are very happy to read you enjoyed your stay at Uma Sapna so much. We really appreciate you for taking the time to write a review about our villas and for recommending us to other TripAdvisor users.

We think Bali can offer beaches that are worth as a highlight which can be found on the south coast of the island. Maybe if you decide to stay another time at our villas we can advice you about the most beautiful beaches in Bali, to make sure you can experience them as a highlight of your holiday.

On behalf of the entire team of Uma Sapna I would like to thank you

Kindest regards,
Ismoyo

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Reviewed 18 April 2014

2 nd time at Uma Sapna March/April and disappointed as we booked a Deluxe villa (started with H) and felt it lacked personality. We looked at all the villas from spa to pool to executive and ours had no art or anything Balinese outside and an ugly metal cover covering the pool pump on the lawn. We mentioned to staff there was no art on our wall and they said due to the rain it was removed? not sure how the rain would have affected that wall under cover. Other villas had statues, art features and pictures on the walls outside. I felt I was a nuisance as this did concern me and the deluxe villa was not cheap. You pay in USD which converts to IDR then to AU and then you pay a conversion fee. It costs more than you think .
It was spacious outside but compared to our previous villa which was a pool villa (Samba) it did not match. No colourful plants, a wall which obviously had a climbing plant that had been pulled down that was black to look at and quite horrible. I noticed it straight away and the lacking feeling of being in Bali. We could have moved but chose not to. Bed was not comfortable, too hard to be honest.. Breakfast was fine, arrived on time and tasted good. One thing the TV is sooooooo small one cannot watch it as the screen is too small-why? Why would the TV be so small-weird. Pool in our villa was great, clean and lots of sun.
Will we go back? Maybe but would book Samba even though it is next to the office. Sometimes it pays not to upgrade as we were disappointed and expected more for our money

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank balichick47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
umasapna, General Manager at Uma Sapna, responded to this reviewResponded 6 May 2014

Dear Balichick47,

On behalf of the entire team of Uma Sapna we would like to apologize for the fact that your expectations did not meet up with the reality. In you review you explain that you upgraded your visit this time from executive to deluxe. It is never an option for Uma Sapna to not satisfy our guests.

About the TV's. Currently we are investigating the options to upgrade the TV. Originally the architect was responsible for advising us about the seize of the TV which fitted best in the design of the villa. Maybe it is a little bit outdated at this time, so we will have a look at it!

Thank you very much for your feedback, it is always helpful to get tips from our guests on how to improve our villas. We look very much forward in to welcoming you again and provide you with our best possible service and a nicely designed villa including art.

Kindest Regards,
Ismoyo

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Reviewed 12 April 2014 via mobile

Stayed there for 3 nights in Papua Room with my girlfriends from 29 march to 1 April.

Pluses: smooth airport transfer, efficient check-in, relaxed stay and good service.

Minuses: limited breakfast choice ( and occasional mix ups with our orders), pesky Mozzies throughout day and night, cats hung around our villa at night, massage service was not very reliable in that they cancelled one of our appointments ten minutes before the alloted time ( no reason was given)

Stayed: March 2014, travelled with friends
Thank awfsome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
umasapna, General Manager at Uma Sapna, responded to this reviewResponded 13 April 2014

Dear awfsome,

I am very happy to read you had a relaxing stay in our villas and noticed the good service of our staff. We always try to give our guests the best possible service possible and therefore we are shocked to read that there were cats and mozzies hanging around your villa.

Maybe you have noticed that we always trie to keep mozzies out by fogging all the lawns in our villas daily. I would like to apologize to you and your girlfriend for not providing you with a mosquito free room. Concerning the choice of the breakfast menu. At the moment the new Uma Sapna restaurant is under construction and will open her doors this summer, from there on we will provide our guests with a wider choice in breakfast, lunch and diner. Hopefully we can welcome you again so you can have a look and experience the delicious new foods we will serve to our guests.

Even tho you experienced some minuses in our villas we look very much forward to welcoming you again at Uma Sapna so we can make sure you will experience only the best service possible!

On behalf of the entire team at Uma Sapna I would like to thank you for writing a review on TripAdvisor about your stay with us.

Kindest Regards,
Ismoyo

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Reviewed 25 March 2014

My husband and I spent 6 nights at Uma Sapna for our honeymoon in March 2014, we were lucky enough to be upgraded from a spa villa to a pool villa on arrival.
The villa was really beautiful, the room was very clean and the shower and bath were huge. Our favourite part of the villa was the outdoor area, the pool was perfect to come back to after being out in the heat and humidity.
All the staff at Uma Sapna were fantastic, they were quick to help with any requests, our villa was cleaned daily and breakfast, which we chose from a menu the night before, was always delivered on time.
We were also really happy with the location of Uma Sapna, it was a 15-20 minute walk to the beach (or a very cheap taxi ride) and only a couple of minutes walk to plenty of shopping and nice restaurants.

Stayed: March 2014, travelled as a couple
Thank australia3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
umasapna, Public Relations Manager at Uma Sapna, responded to this reviewResponded 26 March 2014

Dear Australia3,

First of all I would like to thank you for taking the time to write a report on Tripadvisor about your stay with is. We are very happy to read that you enjoyed your stay so much. Our staff is always trying to provide our guests with the best possible services and are always willing to help you with any request.

On behalf of the whole team of Uma Sapna I can say we look very much forward in to welcoming you again in the near future!

Kindest Regards,
Team Uma Sapna

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Reviewed 24 March 2014 via mobile

My partner and I have stayed at Uma Sapna now 6 times and it doesn't disappoint - the staff are helpful and intuitive, rooms clean and comfortable. This time around we stayed for ten days and the breakfasts were a little inconsistent in quality, freshness and portion size but not a deal breaker - we didn't get sick. We'll be back!

Stayed: March 2014, travelled as a couple
Thank Michele R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
umasapna, Guest Relations Manager at Uma Sapna, responded to this reviewResponded 25 March 2014

Dear Michele R,

On behalf of the entire team of Uma Sapna I would like to thank you for visiting Uma Sapna for the 6th time again. We are very happy to see that repeater guests come back and enjoy their stay at our villa's so much. About the diversity in the serving of our breakfast we are going to evaluate with our food&beverage department to make the quality of the served breakfast more equal and of the best possible quality!

We would like to thank you very much for taking the time to write a review about our villa's and we are looking very much forward to welcoming you again at Uma Sapna :)

Kindest Regards,
Team Uma Sapna

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Additional Information about Uma Sapna

Address: Jl. Drupadi no. 20xx | Basangkasa, Seminyak 80361, Indonesia
Region: Indonesia > Bali > Kuta District > Seminyak
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Seminyak
#8 On the Beach Hotel in Seminyak
#9 Romantic Hotel in Seminyak
#11 Spa Hotel in Seminyak
#13 Luxury Hotel in Seminyak
#13 Family Hotel in Seminyak
Price Range: £87 - £157 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Uma Sapna 4.5*
Number of rooms: 26
Official Description (provided by the hotel):
Located in a desirable residential environment in the heart of Bali’s prestigious Seminyak village, Uma Sapna is near an array of fashionable restaurants, shopping areas and vibrant nightlife. Sublime white-sand beaches are a few minutes from us and Ngurah Rai International Airport is 30 minutes away. Blends privacy and comfort with art, culture and design for a unique holiday experience in a place to soothe the senses-mind, body and soul. Self-contained villas are perfect for honeymooners or for the discerning travelers seeking an escape, just the way they like it. We also proud to house one of the best restaurant in Seminyak, Kilo Bali. Opened in September 2014, Kilo Bali offers Kilo’s signature dishes, but also presents specials that are created with local ingredients and produce in mind to transform the sharing experience while captivating the diner’s imagination and palate. Distinguished by unconventional and modern minimalist architecture that challenges the traditional landscape, Kilo Bali offers a quiet respite away from all the hustle and bustle of Seminyak. ... more   less 
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Also Known As:
Uma Sapna Seminyak
Uma Sapna Hotel Seminyak
Uma Sapna Bali/Seminyak

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