This was our second visit to Villa Uma Sapna . While the room that we got was good, it was smaller compared to the one we originally got. However, this did not affect the quality of our holiday. The staff were very warm and welcoming, they did their best to cater to every request of ours. The daily breakfast was great. During peak times, it is hard to extend your stay.More
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We really enjoyed our stay at Uma Sapna. The staff were super friendly and nothing seemed too much trouble for them to help us with, even helping us to reserve restaurants. We could not fault any team member. We stayed in the Executive pool villa (Ternate) before being upgraded to a Royal pool villa (Bunaken) for the last two nights of our stay. Both villas were beautifully appointed, clean, well maintained and like our own private hideout. The rainfall-style shower heads were so luxurious and the king beds were so comfortable and clean. We almost preferred the shower and pool in the executive pool villa to the royal villa -- even though the outdoor are was larger. The water cooler at the Royal villa was a nice touch. The housekeeping service comes in the morning and again at night for a turn down service. In Ternate there were some minor issues with what we assumed was frog noises and the sound of the next door air conditioner during the night, but I'm sure if we'd told reception they would have dropped everything to fix it. The pools were big to relax in every day. Airport pick up and drop off was very helpful. The villas are secluded and far away from traffic noise, but in a very convenient location, close enough to be able to walk to many good restaurants (eg. Kilo, Zibiru, Ginger Moon, Mamasan). Kilo was their own restaurant and we enjoyed both the delicious complimentary breakfasts, as well as lunches, dinners and the extensive list of cocktails. You must try the Thai iced tea. It was a treat to have breakfast delivered to us in our room a few times. We never wanted to leave Uma Sapna to come back to the real world, it was such a nice relaxing escape, and we came home truly refreshed.
Dear Ninadf,
Thank you for staying with us and for taking the time to post a wonderful comment of your experience with us on Trip Advisor.
We are glad to learn how impressed you were with the villa's facility and the warm service rendered by our team.
We look forward to your return!
Uma Sapna Villa
Management & Staff
Great 3 say stay here in close walking distance to all the restaurants and shops in Seminyak. Very comfy beds, lovely secluded garden area in the Executive villa with a pool. Tasty breakfasts in the adjoining restaurant and overall top value for money. Highly recommend.
Dear markcF5732YD,
We are glad to learn that you had a relaxing days of blissful holiday with us.
Thank you for the kind compliments which certainly encourage and motivate all of us here to maintain and even exceed our current standards of products and service.
We hope you found us as your new home in Seminyak Bali, as we are looking forward to welcoming you back!
Should there be anything we can assist you with on your next stay, please do not hesitate to contact us.
Uma Sapna Villa
Management & Staff
We stayed at Uma Sapna for two days and took private jacuzzi villa. The property is very good and the staff is also very friendly.
We also visited la faVela club (highly recommened both for food and ambience) which was 400 meter from Uma Sapna.
Dear Traveler44337359748,
We are absolutely thrilled to read that you had a wonderful two nights holiday with us and well taken care of by our staff from the moment you arrived at the villa until the time of your departure.
Your kind words motivate our team to continuously deliver a true Uma Sapna hospitality. We are all looking forward to another opportunity of welcoming you back here with your beloved family!
Uma Sapna Villa
Management & Staff
This place is amazing!!! I have never come across such an amazing place. We staying in a villa with a pool. So gorgeous, clean and spacious. The staff are so friendly and helpful. The breakfast was sensational. We had a late flight home and their lounge and communal pool was great. So close to town, the perfect place to stay.
Dear Pokey445,
Thank you for your flattering review about your recent stay with us, and for sharing your thoughts with other valued travelers here on TripAdvisor.
It is our previledge to have the opportunity to contribute to a memorable holiday for you. We are more than ever encouraged to continue our journey and to deliver personalized hospitality to our guests. No word could describe, how proud we are who have made your recent experience an extra special one all the way till you left your vacation full of positive impressions.
We definitely look forward to welcoming you back to this beautiful island for another unforgettable experience!
Uma Sapna Villa
Management & Staff
We were treated so well by all staff at Uma Sapna and our Royal Pool Villa exceeded all expectations. From pick up at the airport to our departure, we were made to feel so welcome. The location was ideal, far enough away from the hustle and bustle of Seminyak. The serenity was greatly appreciated. The surroundings were so soothing. An incredible experience and one which we hope to repeat. We left feeling revitalised. Thanks you so very much Uma Sapna. Amazing!
Dear David S,
Thank you for sharing your recent stay with us. Providing exceptional service is one of our priorities.
In Uma Sapna, we believe that it is only through listening carefully to the feedback of our customers that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for.
We are looking forward to welcoming you back again and remain at your disposal for any assistance you may require in regards to your future booking.
Uma Sapna Villa
Management & Staff
