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Traveller rating
1,732
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All reviews kilo restaurant executive villa private pool eat street our honeymoon one bedroom pool villa every morning outdoor area an upgrade the main street relaxing stay daily breakfast tucked away staff were so friendly breakfast menu spent nights spa treatments
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Reviewed 21 June 2019

Such a beautiful place to stay!
The staff are absolutely amazing! So friendly and helpful!
Wouldn’t change a single thing!
Wonderfully designed villas and landscaping. Great location, so close to the main center of seminyak but just enough away from the crazy hustle bustle.

Date of stay: June 2019
Trip type: Travelled as a couple
Thank Shannonpw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
UmaSapna, Management & Staff at Uma Sapna, responded to this reviewResponded 24 June 2019

Dear Shannonpw,

Thank you for your 5-star review.

It is a great joy to see that you departed our villa with satisfaction and fond memories of your entire stay. Your feedback about our colleague is very encouraging, in fact, our team are our most prized assets as it is through them only, that we can show the true Uma Sapna hospitality.

It was a privilege to have you here and we truly cannot wait to have the opportunity to welcome you back in the nearest future.

Uma Sapna Villa
Management & Staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2019

We stayed in Uma Sapna for our honeymoon. We loved everything about it . The staff went above and beyond to accommodate our every need and want. The villas are amazing, We loved the privacy that was provided. The airport pick up and drop off was a huge bonus as it took the hassle and waiting out of our trip. We loved Kilo The on site restaurant. The food was amazing. We ate our way through the full breakfast menu in our time there and had dinner three times. My husband who doesn't like panacotta fell in love with the coconut panacotta in Kilo. The staff light mozquito repellent coils in the villas in the evenings too which is amazing as I have an allergy to bites. The pools are maintained to a very high standard too. The gym on site is well equiped with a bike, treadmill, kettlebells and dumbells.

Date of stay: June 2019
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank Margaret T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
UmaSapna, Management & Staff at Uma Sapna, responded to this reviewResponded 18 June 2019

Dear Margaret T,

Thank you very much for staying in Uma Sapna and for the compliments highlighted in your kind review. We are delighted to see that our team extended the genuine hospitality we pride ourselves in. It will be a great pleasure to share your kind words with them.

We sincerely hope that it will not be long until we have another privilege to host you again. Please do not hesitate to contact us for any assistance with your future booking!

Uma Sapna Villa
Management & Staff

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Reviewed 18 June 2019

Amazing villa with the private pool. And the breakfast was really delicious and the Spa was amazing. However, we faced a small problem when we check out. We already told the staff we will check out at 1 pm when we booked the room (And we confirmed our check out time when we check in). But the staff phoned us twice ask us check out as soon as possible.....that makes us a little bit unhappy.

Date of stay: June 2019
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank JasmineLiao0624
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
UmaSapna, Management & Staff at Uma Sapna, responded to this reviewResponded 18 June 2019

Dear JasmineLiao0624,

Thank you for sharing your impressions of your stay with Uma Sapna! We have a commitment to provide quality service beyond our guests’ expectations, and your feedback contributes to helping us to provide a memorable holiday experience that meets the highest standards of excellence.

Please accept our apologies for any inconveniences you might have experienced. You may rest assured that your comments were taken on-board for further review and follow up as we are constantly looking to improve in all areas of the villa.

It was a great pleasure to have you here as we hope it will not be long until we have the opportunity to welcome you again.

Uma Sapna Villa
Management & Staff

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Reviewed 15 June 2019

recently had the pleasure of visiting bali for first time staying the villa.
everything was amazing the rooms, private pool.
the staff were friendly , helpful always had a smile on their face.
central
Highly recommend Uma Sapna

Room tip: hair,care,bath foam better in pump pack style for easier use. add phone numbers in information folder eg reception
Date of stay: June 2019
Trip type: Travelled with friends
Review collected in partnership with this hotel
Thank Suebate
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
UmaSapna, Management & Staff at Uma Sapna, responded to this reviewResponded 17 June 2019

Dear Suebate,

Thank you for your trust and satisfaction in Uma Sapna. Indeed, it has been a privilege to have the opportunity to craft a memorable experience for you.

We are striving for a seamless experience for all our guest and ensuring that they feel home away from home, therefore we are glad to learn that you had the pleasure of this. We cannot wait to have the opportunity to welcome you back in the nearest future.

Uma Sapna Villa
Management & Staff

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Reviewed 12 June 2019

We booked a day trip through the hotel once we arrived. We had the most amazing experience with a private car and our very own tour guide who's name was Darma, the most polite and accommodating man, Who took us to places we didn’t even think of going.

10/10 experience :) defiantly book through the hotel they have been fabulous

Date of stay: June 2019
Trip type: Travelled as a couple
Thank Nicole H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
UmaSapna, Management & Staff at Uma Sapna, responded to this reviewResponded 13 June 2019

Dear Nicole H,

Thank you for choosing to stay with us and for some of the highlights recognized in your review. We do hope that the cherished memories you had here led you to return.

We are looking forward to welcoming you home again at Uma Sapna.

Uma Sapna Villa
Management & Staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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