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Reviewed 11 October 2017 via mobile

We had originally only booked The Ulin Villas for the first 4 nights of our 2 week trip with my husband and 4 children and I cannot fault this place. It was so good that after 3 nights at our next accommodation we were so disappointed that we checked out and went back to The Ulin as it was that good! I’ll start with the staff, Made and his team are so friendly and honestly can’t do enough for you. Everyone in goes above and beyond to make your stay perfect. The staff are there to do everything for you, no request is unreasonable. At the same time they are only there when you need them and really respect your privacy. They always ring the doorbell before entering and will do the daily tasks like making up your room at the convenient time for you which was great for us as they worked around our baby’s sleep times. Little touches like a car to drop you off at places makes everything so easy. The villas are gorgeous and immaculately clean and the pools are enormous. The daily afternoon high tea is delicious and so are the in Villa bbq’s where they even come in and decorate the villa for the dinner, a special little touch which my kids loved. We have really enjoyed our stay here and will definitely return. Thank you made and team for making our holiday wonderful.

Stayed: October 2017, travelled with family
Thank Travelling_AmandaG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayan W, General Manager at The Ulin Villas & Spa, responded to this reviewResponded 12 October 2017

Dear "Travelling_AmandaG"

I am very happy to read your review and to hear that your most recent stay at THE ULIN VILLAS was completely perfect, beautiful in every way.

We aim to always craft a wonderful experience on each and every stay, memorable moments and deliver extra little touches that made your holiday one that you forever cherish. Thank you for highlighting our team members who were always went out their way ensure you are having a great time, a stay that nothing less than perfect.

We are excited and already can not wait to welcoming you back sometime in the future again.

Best regards,

Wayan Winawan
Corporate General Manager - KARANIYA EXPERIENCE

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2017

Such a beautiful property in a superb location, just far enough from the hustle and bustle to be relaxing.
Our pool villa was large, quiet and peaceful.
Housekeeping team are faultless, our villa and other areas of the property were immaculate.
The music when you arrive and a fragrant oil burner when you return at night are excellent touches!
The team are without a doubt the best feature of the property.
Their service delivery is the epitome of hospitality.
They were all happy to assist and ensure our stay was enjoyable.
My only regret is that we were unable to stay longer, we will be back.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Nikki A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayan W, General Manager at The Ulin Villas & Spa, responded to this reviewResponded 5 October 2017

Dear "Nikki A"

Thank you for allowing us to craft an extraordinary pool villa stay at THE ULIN VILLAS. I am delighted to hear that everything about your experience has been superbly seamless.

Our team members are indeed the true heart and soul of our villas. I am delighted to know that they has been the epitome of the Balinese hospitality for what we are famed for. We keep exploring new ways to ensure each in every stay is an elevated pool villa experience, one that everyone will always cherish.

We already can not wait to welcoming you back sometime in the future again.

Best regards,

Wayan Winawan
Corporate General Manager - KARANIYA EXPERIENCE

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Reviewed 29 September 2017

My husband and I stayed at The Ulin Villas for part of our honeymoon and we never wanted to leave! Location was a short walk from all the restaurants on our list, not far from the beach too, the minimart is right across the street and they offer free shuttle service too. The Villa is fully equipped with amenities for a peaceful and romantic getaway and we really loved the extra touch of the staff to make us feel special: turn down service in the evening, lanterns around the pool, high tea in the afternoons, colourful (and with wide variety) breakfasts in the morning. THE SPA!!! It is an experience you won't want to miss! Made (the operations manager) and his team also anticipates your needs and is most helpful with any of your requests.

All in all, The Ulin Villas has all the ingredients for an amazing honeymoon! The rest is up to you ;)

  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank stephpanganiban
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayan W, General Manager at The Ulin Villas & Spa, responded to this reviewResponded 5 October 2017

Dear "stephpanganiban"

It was our pleasure having you and your husband on your honeymoon at THE ULIN VILLAS AND SPA, we are honored.

It is remarkably rewarding to read your stay has been a total romance, with lots of personal touches presented, beautiful villa and that all team members looked after you very well. ULIN VILLAS is designed to deliver a romantic pool villa experience in the heart of Seminyak with the soul of Bali. Thank you for your highlight on your spa, an experience you would not want to miss.

All of us here very much look forward to welcoming you back sometime in the future again.

Best regards,

Wayan Winawan
Corporate General Manager - KARANIYA EXPERIENCE


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Reviewed 29 September 2017 via mobile

My partner and I run resorts in Australia so we do have a reasonably high expectation and this was fabulous.

The check-in process was so welcoming and very efficient. That Front Office is so sharp. They certainly know their guests.

The villa made our equivalent accommodation provider in Lembongan look very poor by comparison. It was huge and had so many nice features.

The house keeping was faultless. It wouldn’t be easy keeping that space so clean. The turn down service was very clever.

Sadly we weren’t able to dine. Too many tours and degustation dinners booked to fit in any meals but I know it would have been first class.

We thoroughly enjoyed our stay here and would like to offer the owners our warmest thanks. The management must be amazing to have created such a beautiful product and the staff were just lovely. You can’t fake that.

Well done. We will be back!!

Stayed: September 2017, travelled as a couple
Thank MHBJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayan W, General Manager at The Ulin Villas & Spa, responded to this reviewResponded 5 October 2017

Dear "MHBJ"

I am very happy to hear that you have just had a fabulous ULIN VILLAS experience.

As a savvy traveler like you who also run a resort, I fully understand you set a high expectation. All of us here are delighted that everything about your stay exceeded your every possible expectations. Thank you for your highlight to our team members for their sincere friendliness, efficient service and that they went beyond their way to ensure your holiday is perfect.

We are excited and very much look forward to welcoming you back sometime in the future again.

Best regards,

Wayan Winawan
Corporate General Manager - KARANIYA EXPERIENCE


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2017

The Ulin Villas and Spa made our trip the best trip of our lives. Me and three of my friends stayed there for 6 days and the service was amazing. They really treat you like royalty! I have traveled to a lot of places, but hands down they were the best we all ever had. The room was spacious and gives you a feel that you are living amongst the forest. Everything was perfect that it is truly impossible to say anything negative. Another bonus is that it is centrally located in Seminyak and we will definitely come back to the same place. Oh, and they extended our checkout till 4 because we had a late flight without any additional charge. If you get the chance to stay here, check out their spa as well.

Room Tip: all rooms are superb
  • Stayed: September 2017, travelled with friends
    • Value
    • Location
    • Service
Thank fofibofi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayan W, General Manager at The Ulin Villas & Spa, responded to this reviewResponded 27 September 2017

Dear "fofibofi"

Thank you very much for taking your valued time to share your review.

All of our newly refurbished villas are designed to showcase an ultimate pool villa experience with genuine friendly Balinese hospitality for what we are famed for. I am very happy that you found THE ULIN VILLAS a heaven on earth, where every corner of the experience was nothing less than amazing.

We keep exploring new ways to ensure each and every stay is an elevated Bali holiday experience. See you in the future again.

Best regards,

Wayan Winawan
Corporate General Manager - KARANIYA EXPERIENCE


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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