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All reviewsprivate poolstayed in junior suitepvt poolroom servicecourtesy shuttleprivate retreatevery morningcooking facilitiesopen conceptliving areaour honeymoonoutdoor kitchena lovely stayaway from the hustle and bustlefresh towelsin housespacious villa
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Reviewed 5 April 2013

We spent 7 night at Sanyas from the time we arrived at airport till the time we left the staff couldnt be anymore helpful. arrived to a bathtub filled with flowers in the shape of a heart (very romantic). Breakfast served and set on table every morning exactly at the time you request. They turned down every night and lit the mood even putting on mozzie coils even though we didnt seen any and rang to let us know they were spraying and to go inside if smell got to bad( only did once)got free ride to Seminyak Square when we asked. It was a very romantic place you we only ever saw 2 other people there because you are secluded in own villa you wouldnt know anyone else was there. I would reccomend Sanyas to anyone. Thankyou for a wonderful stay.

  • Stayed: March 2013, travelled as a couple
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Thank Michelle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2013

We stayed here for two nights and would come back any time! In the morning a whole army of cleaners came in and cleaned the villa and the pool. Breakfast was good and it was served in our own kitchen. The villa was beautiful and I loved the big open air bathroom. At nigh it was windy and we could hear a door (or something) banging all the time, but it didn't bother too much. The only minus I can think is that when we ordered some drinks from room service there was hardly any alcohol in them.

  • Stayed: March 2013, travelled as a couple
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Thank mahpe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2013 via mobile

Ask what you want from a hotel and I don't think sanyas will disappoint you. The look and feel, the bed room, the private pool, the living area next to the pool with the kitchen and the washroom with a huge tub and a garden shower. All of them seem to have been done with great taste. Small little things placed around surprise you and make you feel so confortable. And all this we got at an amazing value.

  • Stayed: March 2013
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Thank VikasA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2013

I completely agreed with the last reviewer. This hotel was definitely no Moore than a three star.
To be fair the staff were very good and did show up everyday as a team to clean the villa and pool. They were also very helpful at the reception desk.
Mainly we found the place to be full of stagnant water caused by a water feature directly inside the villa that didn't run and constantly dripping aircon or eaves In the open-air washroom. This caused the place to be overrun with mosquitos. We had been in Bali for a couple of weeks already and did not have this much of a mosquito problem elsewhere. "Turn-down" consisted of spraying our room with some toxic substance and lighting mosquito coils. The kitchen was nothing like the picture online or in their brochure. There were only two burners and a small fridge with a frost filled freezer. There were no utensils for cooking and we also noticed inadequate dish washing supplies.
The breakfast included consisted of stale bread and poorly cooked eggs and I think the orange juice was powdered. It tasted like Tang. Instant coffee is the norm in average hotels in Asia but not in four or five stars. The main complaint is that Sanya Suites should not be rated as a 4 or more star when it's not plus it is very over-priced.

  • Stayed: March 2013, travelled with friends
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4  Thank Carry-onCarol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2013

We stayed in Villa 106 a Junior Suite at Sanyas Suites February 2013 and chose it based on the previous reviews in Trip Advisor. Our experience was nothing like the reviews or photos. The Villa was dirty and tired. Sanyas Suites is a 2.5 or 3 star at best. We would not recommend it to anyone expecting the promised 4.5 star. This was our 12th trip to Bali since 1980 and we have experienced a wide variety of accommodation from 3 star to 5 star in villas and hotels. This is the first time the publicised star rating has fallen significantly short of reality. If we hadnt paid in advance through bookings.com we would have left.
PROS:
the staff were friendly
convenient to transport and restaurants
taxis are plentiful.
CONS:
Kitchen Hygiene - All the coffee mugs were dirty and stained and when we looked for detergent to wash them, we discovered a filthy, crumbling, black, mouldy sponge under the kitchen sink in a small plastic bowl with some detergent. The staff confirmed that this disgusting sponge was used with cold water to wash our breakfast dishes, cups and glasses. No wonder we had ‘bali belly’ for the first time in 12 visits to Bali.
Cleanliness - the indoor shower was stained and too grubby to use
The hand basin plughole was mouldy.
The soap dish in the bathroom was never cleaned and remained dirty and covered with dry soap the entire week
The outdoor shower was stained and the soap dish was mouldy and never cleaned.
Bath towels and bed sheets were ‘grey’ and nearly thread-bare
Facilities - The sliding door from the bedroom to the courtyard did not close properly and could not be locked.
No bottled water was provided in bathroom. Only a filtered water dispenser in the kitchen.
The toilet sits open just inside the front door to the bedroom. We had to walk past the toilet, through the bathroom to the bedroom.
The breakfast was average but the big let down was the instant coffee made from the Nescafe coffee sachets. No milk. Tired cut fruit.
The lounge chairs were very grubby and tired.
The mosquito fogging machine literally filled the entire courtyard and building with a foul smelling cloud of fumes late one afternoon. A little warning would have been nice.

It is not up to the well-meaning staff to instigate and make improvements. That is the responsibility of property owners and their managers. We sincerely hope that this review results in a positive outcome for Sanyas.

  • Stayed: February 2013, travelled as a couple
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3  Thank Wareana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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