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“Great Bali Villa Experience” 5 of 5 bubbles
Review of Peppers Seminyak

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Peppers Seminyak
Ranked #24 of 141 Hotels in Seminyak
Certificate of Excellence
Australia
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great Bali Villa Experience”
5 of 5 bubbles Reviewed 21 November 2011

We went to Sentosa for a family birthday, we had a 3 room villa, which was bigger than my house. The villa had a private 15 meter pool and lounge kitchen area. The rooms were traditional bali and very open, even the bathroom was outside

They also have a main pool area and restaurant where we had breakfast everyday. The gym was also very new and clean. the staff were amazing an would arrange anything you required. I highly recommend this place for a traditional modern bali experience

The best villa experience i have ever had

  • Stayed November 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank JDR5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sentosabali, Manager at Peppers Seminyak, responded to this review, 23 November 2011
Dear JDR5,

Thank you for you kind words, the staff do appreciate when a guest takes time to provide feedback. We are glad that you enjoyed celebrating a birthday at Sentosa and please, next time, take advantage of our repeater guest special rates by booking directly with us.

Regards

Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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672 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (123)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
Maroubra, New South Wales, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 14 November 2011

I recently stayed at the Bali Sentosa Villas with 18 others for a Friends 40th Birthday. The beauty of this Villa complex is you have your own private luxurious villa but you also have the convenience of a fully licensed restaurant and bar if you choose to be social. I highly recomend the Sentosa both for luxury and convenience to all the best restaurants Semiyak has to offer. The staff are amazing in their very typically friendly, polite Balinese way. Nothing was too much trouble !! We had a lunch organised in the common area of one of the 5 bedroom villas which was excellent. The seafood/ Asian bbq was delicious and very well prepared. Over all I would highly recommend the Sentosa to anyone wanting a quiet, relaxing yet sociable Bali experience.

  • Stayed September 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Rebecca K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sentosabali, Manager at Peppers Seminyak, responded to this review, 23 November 2011
Dear Rebecca,

Thank you for choosing Sentosa to celebrate your friends special 40th birthday. Having a BBQ in your villa is only one of the special advantages of staying at our private luxury villas. Our staff are fantastic and thank you for this feedback, I will ensure that they are informed of your compliments at our staff monthly meeting.

I noticed this was your second stay at Sentosa, and that you took advantage of our special repeater guest rates by booking directly through our website. Hope its not too long before your visit us again.

Warm Regards

Management
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Perth, Australia
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 7 November 2011

My husband and I have stayed at Sentosa Villas on 3 occasions for 7 nights each time. We always stay at the same 3 bedroom villa and our friends have stayed at one of the 5 bedroom villas. We have never been disappointed in the villa and have been wowed by their luxurious interior every time we arrive. The bathrooms are massive and opulent, with outdoor showers, one off the main bathrooms and one around the pool area, in fact we never showered indoors the whole time we stayed there and there is also a massive spa bath for soaking. The master bedroom has two sets of retracting doors one leading straight into the pool and the other onto the courtyard. The massive beds are soooo comfortable with lovely crisp white linen and amazing pillows. The main kitchen/dining/living areas also have retracting doors which completely open up to make one huge open plan area. As a couple we just love this, but if you had small children it could be a bit hazardous.

The kitchen is fully equipped and there are plenty of magazines with ideas for dining out and a fabulous in-house menu if you decide to stay in and relax. The breakfast dining room is set alongside the main pool area and has a good selection of dishes, but service is slow and the staff very forgetful! We had breakfast brought to our villa a few mornings (at an extra cost) which was very nice indeed and they lay the table up ready for you.

The villas are also serviced twice a day, which is very nice and the towels are plentiful. They also come around in the evening whilst you are out and put the poolside lights on, spray the bedroom and light mosquito coils outside to deter any bugs entering. We often used to have a nightcap and relax on the poolside day bed before retiring.

We always found the housekeeping staff to be very attentive and friendly. They come to clean the pool and check the filter every other day, maintain the gardens beautifully and if you have difficulty with anything they are there within the 20 minutes to solve it.

The main lobby area is also very well maintained and the lighting around the pool and communal areas is very beautiful. The doormen were also very helpful in arranging taxis and drivers. The only not so attentive area is the reception, where you sometimes have to wait for long periods to be seen by someone.

We keep returning to Sentosa because we love the total privacy the villa provides with its high surrounding walls, which also keeps out any noise so it's very peaceful and relaxing. There is a very well equipped gym on the premises and a professional day spa, although we feel a little pricey for this complex considering there are fabulous spas in and around Seminyak at half the cost.

I would recommend these villas for a peaceful, relaxing stay away from the hustle and bustle of the streets, but close enough to walk to all the finest restaurants and of course the infamous Ku de ta.

  • Stayed December 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank anchovy010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sentosabali, Manager at Peppers Seminyak, responded to this review, 23 November 2011
Dear Anchovy010,

We are delighted you keep returning to Sentosa for your holidays. I have noted your comments regarding the the service at Breakfast, and will address these with our Food and Beverage Manager. So too the reception area, we have already identified this, and as a result we have employed additional staff to operate this area more efficiently for our guests.

Our villas are luxurious, and many guests find our central location extremely helpful whilst providing privacy for our guests.

Please ensure you book directly through us on your next visit, to take advantage of our new repeater guest rates.

Warm Regards

Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 26 October 2011

We stayed very recently (Oct 2-9) in a 3 brm villa and found facilities perfect for what we wanted - veg out and recharge the batteries. Family of 3 kids (17,15,11) loved it too. Room service was prompt and laid out table for us, the staff at reception were friendly and helpful (special thanks for racing to get bandage when daughter caught her finger in the taxi door). A few minor problems with the villa in that one of the air conditioners didn't work and yes there are mossies but that's why there's a net for each bed!
We ate out in many of the supposed "better" restaurants and on the last night decided to eat at Evo restaurant and it was the best food we had all week.

  • Stayed October 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank OGPatrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 25 October 2011

We stayed here in October 2010... enjoyed it so much that we returned for 13 days this year. We cannot fault it! I am surprised at the negative comments on Trip Advisor about Sentosa. We ate several times at Evo restaurant, enjoyed the Balinese cooking nights and attended a few happy hours! The Black Forest Martini was our favourite cocktail and the Tenderloin steak was awesome! We would loved to return one day!

Room Tip: We have stayed in 2 different villas. Villa 12 was in a quieter area but Villa 3 had more grass area
See more room tips
  • Stayed October 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Cindy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 9 October 2011

This hotel has everything don't listen to negative comments it's amazing. Staff, villas, location and clean. Value for money and amazing breakfast. Very cool!!!

  • Stayed October 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank charlottechambers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 22 September 2011

We came for a week with our 11 month old daughter, the villa was quite pretty but not really ideal for a crawling baby. If you come and intend to self cater bring your own everything as limited equipment, no micro wave and only a kettle on request , also be prepared for many Mosquitos ( ensure your baby is covered at all times and get the full cot mossy net). Overall quite peaceful, restaurant staff try hard and can succeed on occasions the pool area smelt like an open drain, maybe because the stream next to the place is one. Near very good restaurants, daily B-fast was good. Overall average. Room service times and approach varied.

Room Tip: All seemed similar like a modern uk development if you want to know your neighbours just listen. Sec...
See more room tips
  • Stayed September 2011, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
5 Thank Mangoago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sentosabali, Manager at Peppers Seminyak, responded to this review, 3 October 2011
Dear Mangoago,

Thank you very much for your review, outlining your concerns and expressing your positive comments. Here at Sentosa Private Villas & Spa we value all of our guests’ comments and take them all seriously. All our villas have a standard setup of appliances, which include a kettle, we do apologies if this item was not already in your villa and will address this with the department concerned.

Mosquito's are a common problem in the tropics and we have a regular scheduled program ( 4 times a week) to not only kill any mosquito lava but we also use a natural spray in the villas which is not harmful to humans to further manage and control the spread of mosquito's. All our villas come with mosquito nets in the bedroom to provide further protection to our guests and alll baby cots also come with a fitted mosquito net.

Thank you for bringing to our attention your comments re the smell. Management will take this on board and will investigate.

I would encourage the guest to contact me further regarding security, and their concerns. Our security team was recently rewarded the highest rating for Villa Security and Safety Standards by the Bali Regional Police, and we would like to have more information so the issues can be investigated and if needed, we can implement additional security measures so we can further enhance the security at Sentosa.

Thank you for choosing to stay with us and for taking the time to write your comments on Trip Advisor.

Regards

Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Peppers Seminyak

Property: Peppers Seminyak
Address: Jl. Pura Telaga Waja, Seminyak 80361, Indonesia (Formerly Peppers Sentosa)
Region: Indonesia > Bali > Seminyak
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Seminyak
#10 Family Hotel in Seminyak
#22 Spa Hotel in Seminyak
#23 Luxury Hotel in Seminyak
#28 Romantic Hotel in Seminyak
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Peppers Seminyak 5*
Number of rooms: 45
Official Description (provided by the hotel):
Peppers Seminyak is conveniently located just 7 kilometres from Denpasar International Airport on the southwest coast of Bali. The area's famous sunsets and golden beaches are within walking distance as are Bali's most popular bars, cafes and restaurants. Spacious and private accommodation ideal for families and intimate groups, allows you the luxury of being self-contained, but with the services and facilities of a Peppers hotel on call 24 hours a day. Each villa has a private swimming pool and open-air living and dining spaces. All are elegantly furnished, opening out to the beautiful tropical gardens and large poolside Bale traditional Balinese pavilion. Peppers Seminyak offers guests tropical gardens, lotus ponds, Bale overlooking the 35 metre rock pool and private swimming pools. ... more   less 
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Also Known As:
Sentosa Private Villas Hotel Seminyak
Sentosa Private Villas And Spa
Peppers Seminyak Bali

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