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“Terrible” 1 of 5 bubbles
Review of Bali Island Villas & Spa

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Bali Island Villas & Spa
Ranked #54 of 141 Hotels in Seminyak
Certificate of Excellence
Sydney, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Terrible”
1 of 5 bubbles Reviewed 2 February 2014

I wish I had read the Poor & Terrible reviews on Trip Advisor before staying here as they very much match our experience.

The villa was dirty and very run down.

I asked them to make sure they cleaned our bathroom properly on our second day and when we returned it was still dirty and all they had done was replace the towels. The wooden deck was broken and dangerous, the shelf in the fridge was broken, the pool had green slim in it, the drinking glasses were dirty, the pool furniture was broken and rusty and the spa bath didn't even work! To top it off we were at the very end of the property next to a massive construction site on which workmen were drilling at 2am in the morning. We complained and checked out & moved to The Amala for the last night which was absolutely stunning and even a bit cheaper. We were refunded our last night's accommodation. I am not a fussy traveller, this is the first time I have ever checked out of a hotel.

The only good thing about this place was the location, it's very central to Seminyak and next to the Potato Head Beach club.

  • Stayed January 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank MrsLawrence007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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368 reviews from our community

Traveller rating
    240
    106
    12
    5
    5
See reviews for
47
252
5
4
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Perth, Australia
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 1 February 2014

The location of this hotel is fantastic.. We love being in this particular area as we know it so well now..
On arrival we were nicely welcomed and shown to our Villa.. We were quite impressed by what we saw.. Everything presented very well. A lovely girl explained the ins and outs of the villa.
After returning later that evening from dinner with friends we were to discover the following..
1. terrible reception on main TV in lounge area
2. Outdoor fan not working
3. Water pressure in shower so terribly low you hardly feel you're getting wet and the actual shower head doesn't fit into bracket properly.
4. waking up the following morning to ants crawling over you and surrounded by dead ants that were obviously squashed during the night..
5. no flannel if you'd like to wash your face with.
6. safe not easy to work ( never had this issue in other hotels)
7. why have scales when they don't work!!! ( probably a good thing when on holiday)
The following morning we made mention of the above and most of them were dealt with promptly, which we greatly appreciated.
After this first mishap everything just cruised along nicely until our last night.. My partner went to organise airport transport for the following morning that was included in our package. He came back fuming as the lady at reception was so rude and told him that airport transfers were not included ever (it actually takes a lot to get him fired up).. He argued that this was actually included in our package.. After many emails and visits to the office they finally agreed that they do actually do airport transfers. Why that lady had to put him through this is beyond me..
We had not once asked for the breakfast that was included or bothered them for room service or transport into Seminyak central that was on offer.. So when we went to organise the airport transfer we did not expect this service ( specially after our first nights experience)
As we go up to Bali at least 5 times a year for work, we were hoping this could be our regular accommodation but certain things at these villas need attention before we would return..

  • Stayed January 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank nickyp1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level Contributor
64 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 27 January 2014

We always stay on the Pettinget side of Seminyak and stayed here over the New Year period. The rooms are huge and quite clean (cleaning could be improved) but not dirty. They are located directly next to the Potato Head driveway and have a gate that comes out to the boom gate of Potato Head - so so handy!

We were really pleased with the service, the shuttle, the location, the food, everything. It was a wonderful place to stay and I highly recommend staying here if you like to be on this side of town like we do!

Thank you for everything and we shall see you again soon.

  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank coconew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 21 January 2014

The room was amazing after first walking in.
The AirCon though was abit to be desired, if we had it going in the room it would turn off after 15 mins and stay off, if it was in the lounge though it was fine and would stay on continuously.
The pool was amazing, the staff were wonderful.
We left the room's umbrella at a spa in Legian and said we will go to collect it and they said no need as it is getting their name out there.
The spa was also good, you get 30% off for staying at the place however they then add 21% tax on top so really it is only 9% you get discounted.
Apart from that my sister and i had a great stay and can't wait to come back again next year.
Thanks for making it amazing.

  • Stayed January 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lauren T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 7 January 2014

Had a great stay here over the new year period. Whilst it was slightly on the expensive side, it was peak season so fully justified. Off peak it looks around the $230 a night mark which is good value for money. The villas are perfect, uncluttered, clean and very private. Staff are what makes this place, nothing is to hard for them to do for you and everything is done with a smile. Really enjoyed our stay here and will be back again very soon!

  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jjy254
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United Kingdom
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 12 December 2013

Villas look exactly like the photos. Very spacious and clean. Service is brilliant, you get breakfast served to your room. Everyone is really helpful. The beach is walking distance. This hotel was much better than I expected. Staff from the hotel will take you anywhere within the seminyak area for free. Lots of restaurants within walking distance. There is a hot tub in the bathroom and shower. Only thing i could say negative is that there are creepy crawlies around so it is advisable to keep doors closed but this is too be expected in any tropical country. We stayed here in may 2013 for our honeymoon for 10 nights. I cant really complain about anything. The staff made our stay very comfortable.

  • Stayed May 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jiten N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai, China
1 review
5 of 5 bubbles Reviewed 2 December 2013

The villa was exactly as described on the internet & the photo's show it clearly.
Nice, modern villa with an open plan kitchen, dining & lounge area & a large bedroom that could be screened off. Plus a dressing area & bathroom.
The villa was private, with mature gardens a terrace & oudoor dining area. Large screens divided the pool from the neighbouring villa units. The pool was in the sunshine for most of the day, but an additional roof terrace area guaranteed you could sunbathe all day long if required.
Service was good, attentive & polite but never intrusive.
The location was good, nearby to bars, restaurants, the beach & Potato Head beach club. A local shuttle was available if required, but we found that walking to the bars, beach & shop areas in Seminyak was easily done.
Pleased with our choice & would recommend.

Room Tip: The higher numbers will have less footfall from the entrance path, but all villa's are similarly...
See more room tips
  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Karen Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bali Island Villas & Spa

Property: Bali Island Villas & Spa
Address: Jl. Raya Petitenget No 469, Seminyak 80361, Indonesia
Region: Indonesia > Bali > Seminyak
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#21 Romantic Hotel in Seminyak
#46 Luxury Hotel in Seminyak
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Bali Island Villas & Spa 4.5*
Number of rooms: 10
Official Description (provided by the hotel):
Bali Island Villas & Spa, located within the vibrant pulse of Seminyak, is a private complex of 10 self-contained luxury villas. Although very much a part of Bali’s most cosmopolitan district, the villas remain a calming niche ideal for a relaxing break.While deviating architecturally from what is considered typically Balinese, the villas still feature plenty of elements that reflect local culture. Bali Island Villas & Spa respect the natural surroundings in a concept that has evolved to embrace the future.Each villa makes a daring statement through colour and aesthetic design to create an atmosphere that meets the expectations of the modern traveller. ... more   less 
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Also Known As:
Bali Island Villas Hotel Seminyak
Bali Island Villas And Spa
Bali Island Hotel
Bali Island Villas & Spa Seminyak

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