So relaxing staying at Villa Onyx and really conveniently located close to all the fun stuff in Seminyak. The staff were present the perfect amount - always there to assist and offer a smile but all over you all the time. This was one of the best villas we have stayed in in Bali
We arrived at Villa Onyx with great excitement given the photographs & reviews - the location was fantastic with only a two minute walk to eat street & all the shops. The staff were attentive & extremely helpful & were at our beck and call 24/7. We shared the Villa with another family (9 of us in total) - the kids loved the pool & pool table.
We booked the Villa for 10 nights - But from day one we had issues with the showers (no hot water & sometimes the water coming out of the shower would just cut out), we also had issues with the toilets not flushing & in our room it was constantly flushing.
The TV in the main living room was terrible with the screen being very bleary.
We did bring the shower & toilet issues to the Villa managers attention who did his best to fix it - but after 3 days of this we decided to let Janine know - we were told that this would be fixed straight away and although the showers were eventually fixed after day 5 (had to wait for a part to arrive) we still had issues with the toilets. If it wasn't for these issues we would give the Villa a higher rating as everything else was good. The Villa is also a lot older than what is presented in the photographs.
We were also disappointed that there was no follow-up from Janine to apologise or see if there was anything that could be offered to make our stay better.
Fabulous, luxurious villa in a perfect location in the heart of Seminyak!
Only a few minutes walk from Seminyak square shopping and all the top restaurants loved this villa with a huge lap pool and our own private oasis. Lovey, helpful staff on site to look after us, four friends sharing the villa or perfect for two families. Huge spacious bedrooms and a rooftop spa for sunset drinks! Will definitely be back
5 star experience
Villa Onyx was amazing, exactly what you see in the pics - the place is huge!! The location is perfect too - right behind main street Seminyak, walking distance to all the hot spots. Yet, so quiet you wouldn't even know.
Thank you to owner Janine as well as Nengah and his family who looked after us. Made it a pleasure to stay for our family - Exceptional service, would highly recommend it to anyone.
Would go back in a heartbeat!
The booking process was easy and Janine was helpful with any questions we had. The villa itself - outstanding!!
The location is fantastic with just a very short stroll to shops and restaurants.
Nengah and his family were delightful and looked after us well. Thank you.
The. Ills is big with lots of places to get away from each other if you want. We loved the pool table and the turtles and fish under the stairs.
The beds were super comfortable and large - all had aircon though the wifi was a little bit and miss in two of the bedrooms.
We spent a lot of time in the pool that was very well maintained. My daughter and I used the rooftop to soak up the sun and relax in the spa.
The only things I would have liked to see is some areas given a deep clean (for example the soap dispensers, sinks, and kitchen shelves) and a bannister on the stairs (although I know not having one is very common in Bali). My son (14yo) fell down them and luckily only had a bruised leg and knee. These couple of points won't stop me from giving the villa five stars though as it truly is a wonderful spot.
Thanks to you all and we hope to bring the family back next year.
Beautiful villa, prime location, excellent staff.
Recently stayed at villa onyx with my family and it was bang on. Highly recommend.
My wife and I have just completed our stay in Bali , and had the good fortune to stay at a few villas. One of these was Villa Onyx in Seminyak. There are some excellent 5 Star Villas in this area and we found Villa Onyx right up there with the best . It contains large comfortable bedrooms ( self contained ) and extra bathrooms as well. The kitchen and dining rooms are enormous . The swimming pool is more than big enough for a family to enjoy as well. The location is just a five minute walk to many ideal shops and eateries and at night some fantastic night spots. We can highly recommend Villa Onyx !!