My family stayed 4 nights at The Kayana and I must say we were all impressed by the level of service and sincerity of the staff.
Everyone was very warm to us and one of their drivers even gave us a lift to Kuta Beach when he overheard us hailing a taxi. He then later advised that it would be very expensive for us to pay for a taxi ride to Kuta. Great service! The villa butler, together with the front office, was always on hand to handle your requests promptly and Ayur Spa was wonderful. Relaxing and the spa therapist was very professional.
The Kayana is also very near to Seminyak Square with a couple of good restaurants and chill out place such as Potato Head, W Retreat & Spa, Kunis (Japanese) and Ultimo (Italian).
However, our only feedback was that the villa could have been better maintained and serviced. The mattresses for the deck chairs were stained and the pantry were pretty run down. Although we were not sure if the pantry were meant for guests or as a preparation area of the butler. Even then, the pantry was not a pretty sight. However, if you do not intend to use the pantry area (like us), it is still quite alright.
For couples, I think The Kayana is a great property to relax and enjoy each others' company. For families with children, like us with a 6-year old child, the room layout presents a challenge for some couple time or watching DVDs without disturbing his sleep.
But overall, a great place to stay and chill out. And did I mention, excellent service!
- Official Description (provided by the hotel):
- The Kayana is the one of the preferred villas in Seminyak, boasting a reputation for quality accommodation at agreeable rates. The 24 separate villas are positioned just off a winding pathway, flanked with Frangipani trees and tropical foliage. Surrounded by pristine gardens and rich in the rewards that fresh open air brings, a stay at The Kayana offers guests total privacy and tranquility. The Deluxe Villas is featuring a plunge pool as well as an outdoor dining and lounge area. Moving further, each unit of their Pool Villas is featuring a spacious 28sqm pool with outdoor dining and lounge area with pristine gardens. All of the 24 private villas is stocked with double canopy king size bed, air condition, wireless connection, safe deposit box, a plasma TV, buggy car and many more The Kayana is situated close to Potato Head, Huu Bar, Kudeta and surrounded by good restaurants and boutiques. Just 15 minutes by walking to public beach and 20 minutes by walking to Seminyak center. ... more less
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- Also Known As:
- The Kayana Bali Hotel Seminyak
- Kayana Bali Seminyak
- Kayana Bali Hotel Seminyak
- The Kayana Bali Seminyak