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5 of 5 bubbles Review of The Kayana Bali

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The Kayana Bali
Ranked #18 of 143 Hotels in Seminyak
Certificate of Excellence
New Zealand
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 3 August 2009

My wife & I stayed at The Kayana for 1 week in July 09 & there is not one thing we could fault with the place. The Villa was presented beautifully & everyday they cleaned & replenished our villa with new towels,toiletries & bottled water. Having our own walled courtyard & plunge pool was fantastic as it gave us the privacy we needed to relax & enjoy the surroundings. We were so impressed with the staff as they were so friendly & helpful & they really became our family during our stay. They would do almost anything for us at a drop of a hat without intruding on our privacy. We mainly ate in our Villa & the choices on the menu were great & of good value. The shopping & restaurant area of Seminyak is a nice leisurely walk away which we didnt mind doing but The Kayana offers to drop you off & pick you up if you arent up to walking. Taxis are cheap & plentiful as well. My wife & I travel around the world extensively & have stayed in some really great places but none as outstanding as The Kayana in appearance & service. We will be back.

Stayed July 2009, travelled as a couple
Thank ToddNewZealand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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622 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (145)
Date | Rating
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
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English first
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 25 July 2009

My partner and I stayed for 6 nights at the Kayana in June ; we cannot speak too highly of this place ; the accommodation from our 1 bedroom thatched villa with our own garden and plunge pool - to the most attentive and genuine service we have ever experienced - was outstanding!

We have travelled extensively and have come to enjoy and expect the best in service - but the Kayana blew away all our pre-conceived ideas of great service - quite simply this is the best customer service we have ever received anywhere in the world. The staff are attentive, friendly, and genuinely try their hardest to accommodate your requests.

On our last night I secretly asked the staff if they could do something special - when we returned from a night out in Seminyak, we were met at reception, taken to our villa in their electric buggies and as we entered our villa the garden was covered in candles and the plunge pool was adorned with petals. Our butler had waited to welcome us and I have to say, we arrived back 1 hr later than I planned but she was still there to greet us.

The villas are beautiful, the garden is pristine and kept immaculately, the pool below the outdoor bar and restuarant is fantastic. The Kayana is very central for shops, restuarants, beeches and with their free shuttle service to the local area, it was perfect.

Would we go back to the Kayana ? absolutley ! We always try to stay somewhere new even if we return to the same area - but for the Kayana, we will definitely return one day and Im sure we will enjoy a wonderful experinece again.

Oh and nearly forgot, the spa treatments are fantastic and very reasonably priced. The joint massage treatment (i.e. couples together) are an unforgettable experience.

  • Stayed June 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank DandWHampshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 18 July 2009

I travelled with my 14 yr old daughter, my friend & her 12 yr old daughter. We had 2 poolside villas.
The Kayana Villas satisfied us way beyond our expectations. There could be no finer service. The staff were attentive, obliging, humorous, engaging, knowledgeable, efficient, charming, smiling & humble, & proved very instrumental in the success of our holiday.
(They were proud winners of the Asia Service award, up against hot competition.) They speak warmly of their owners who also treat them with great respect & dignity, we liked that.

We had an air-conditioned pool villa which was set in a peaceful generous space. The villa itself is contemporary, extremely comfortable, immaculate, private, peaceful, bug free with divine pillows!!! Unlimited complimentary water was appreciated. The Dauh restaurant sustained us with generous & delicious breakfasts each morning.

Ayur spa is sublime, we had many treatments with our favourites being the 'Kayana' where two therapists blissfully massage away your aches of the day, the 'Hot Stone' & the 'Balinese'. We tried a few spas in the Seminyak area & although this is on the pricey side it is well worth the extra $10 or $20!

The Kayana is on Jalan Raya Petitenget & within 10 minutes walk of some of the famous hotspots like Ku de Ta, Sarong, The Breeze, Hu'u, & The Living Room. Also plenty of cheap but great dining in the area.
Very importantly the Bali Catering Company fed my coffee addiction brilliantly. There are two outlets, one next door & the other larger cafe 5 minutes walk away. The latter has the better coffee, divine salad sandwiches, the best pastries outside of France & wicked free range rotisserie chickens.

Great shopping in Seminyak is only a 5 minute complimentary drive away.
Also a couple of cool homeware type stores on our street.
The beach is a 5 minute walk where the sunsets are magnificent.

Just home 24hrs & craving the Bali vibe.
Missing our new friends @ the Kayana

  • Stayed July 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1 Thank nina m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Kayana Bali

Property: The Kayana Bali
Address: Jalan Raya Petitenget, Kerobokan Kelod | Kuta Utara, Seminyak 80361, Indonesia
Phone Number:
Region: Indonesia > Bali > Seminyak
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
#13 Business Hotel in Seminyak
#15 Romantic Hotel in Seminyak
#16 Spa Hotel in Seminyak
#18 Luxury Hotel in Seminyak
#19 Family Hotel in Seminyak
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Kayana Bali 5*
Number of rooms: 24
Official Description (provided by the hotel):
The Kayana is the one of the preferred villas in Seminyak, boasting a reputation for quality accommodation at agreeable rates. The 24 separate villas are positioned just off a winding pathway, flanked with Frangipani trees and tropical foliage. Surrounded by pristine gardens and rich in the rewards that fresh open air brings, a stay at The Kayana offers guests total privacy and tranquility. The Deluxe Villas is featuring a plunge pool as well as an outdoor dining and lounge area. Moving further, each unit of their Pool Villas is featuring a spacious 28sqm pool with outdoor dining and lounge area with pristine gardens. All of the 24 private villas is stocked with double canopy king size bed, air condition, wireless connection, safe deposit box, a plasma TV, buggy car and many more The Kayana is situated close to Potato Head, Huu Bar, Kudeta and surrounded by good restaurants and boutiques. Just 15 minutes by walking to public beach and 20 minutes by walking to Seminyak center. ... more   less 
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Also Known As:
The Kayana Bali Hotel Seminyak
Kayana Bali Seminyak
Kayana Bali Hotel Seminyak
The Kayana Bali Seminyak

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