First, the staff lead you to the briefing area, they explain each activity (canopy ride, trekking etc.) Then you'll have to decide which activity you wanna do, you then go to the cashier to pay for it.
We did the canopy ride. The staff were friendly, one of the things I didn't like from them however was they were sort of jumping on the bridge as customers were walking on it. They were trying to make the bridges move ala hanging bridge which is not cool. Other than that the staff were very friendly, helpful and they did play some jokes sometimes.
As for the amenities, the cables didn't seem that heavy duty and you have to walk in these bridges to go from one point to another..the bridges are see-through, so avoid looking down if you're scared of heights. The management can do some improvements, like trim the trees cause as we were at the canopy ride, some branches were touching our feet.
Nothing special about the canopy ride, but if you want to relax and check the greeneries in the area, try it. It usually lasts about 20-30mins depending if there's many people in the park. Halfway, the canopy ride ends so you have to walk in the bridges to get back to where you started. It felt like trekking for us, the walk can be a bit tiring.
Don't forget to buy your souvenir photo. We chose the one that has a date & logo of Tree Top.
(NOTE: It's a NON-TRANSFERABLE & NON-REFUNDABLE incase you decide to back-out from your chosen activity.)
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