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ziadk87
Harare, Zimbabwe

ziad kassam

5.0 of 5 bubblesReviewed 6 Aug 2019via mobile
i stayed here for 10 days from the 20th july and all i can say is these guys were absolutely amazing!!they went above and beyond most 5star hotels i have stayed at and has given me such a lasting impression on service!the food all round was amazing and the rooms were spotlessly clean with an guest relations team who are well knowledge'd and versed on the island and its activities they helped make our honey moon an extremely memorable one!!i travel quite often for work around the world and never have i ever recieved such service like i did from the salinda resort team!!i highly recommend them!! if there was a michelin stars for hotels I'm sure these guys would have it!!
Date of stay: July 2019
Trip type: Travelled as a couple
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Salinda-Family, General Manager at Salinda Resort Phu Quoc Island, responded to this review
Responded 8 Aug 2019
Dear Ziad,
Xin Chao, Thank you for the delightful review. We are elated to hear that you had such a great experience interacting with the team and also enjoyed the facilities.
Please do not hesitate to reach out should we be of any further help, in the meanwhile, looking forward to welcoming you back in the near future.
Warm regards
Jeevan
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (2,234)
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Reviewed 4 August 2019 via mobile

I’ve been to many hotels across the world, including the Atlantis in Dubai and I have to say that this now tops my fav hotel I’ve ever stayed in.

It is beautiful, clean, everyone is so happy, friendly and helpful. All the added little extra’s, drinks and biscuits when you check in. Every night when you return to your room there is a little gift, snacks, oils, slippers, they even spray your room with mozi repellent so you don’t get bitten!

The rooms were clean, trendy, spacious, the beds so comfy and huge! Us and our toddler, easily slept in the bed and it wasn’t cramped at all. The air con was quite as well, so you didn’t no it was even on.

The breakfast buffet was the best ive ever seen. You’re greeted with champagne if you want it. They have the best selection of tea/coffee/milk/juices.... I loved the little premade chocolate milk in old fashioned milk bottles. Amazing selection of fresh fruit, yoghurts, pastries, cakes, biscuits. Full range of Asian cuisine, or full English breakfast.... I can’t see how anyone could be disappointed with everything they have on offer, the quality of it, the service of waiters delivering it to, everything is top class. I fell in love with the cinnamon sauce that they homemade for the pancakes and waffles. Tracey one of the entertainment team/ guest services asked the chef for the recipe so I could make it back in UK for my role as a school cook. Nothing was too much trouble or bother.
The hotel is impeccably clean, as it was Christmas the decor was beautiful and we enjoyed several entertainment items put on by the team. From the Christmas singing/ candle lighting by the tree/ free cocktails and floating lanterns outside. It really got you In the festive vibe. We would have loved to have stayed longer, however as it was Christmas the price doubled and we couldn’t justify it.
The hotel pool is lovely, it will always hold a special place in our heart as we taught our 3 year old how to swim in it on Boxing Day!
We opened our presents on Christmas Day on beach, in one of the egg sofa chairs as the sun was shining and the small waves crashed against the sand. What an amazing part of the world, we wouldn’t hesitate in returning and would recommend it hands down.
Until we meet again...... well done and keep up the fantastic work you all do, to make this the best hotel ever for me!

Date of stay: December 2018
Trip type: Travelled with family
2  Thank Coodle171180
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Salinda-Family, General Manager at Salinda Resort Phu Quoc Island, responded to this reviewResponded 6 August 2019

Dear Coodle171180
Xin Chao, Thank you for the delightful review. We are elated to hear that you had such a great experience interacting with the team and also enjoyed the facilities.
Please do not hesitate to reach out should we be of any further help, in the meanwhile, looking forward to welcoming you back in the near future.
Warm regards
Jeevan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2019

We stayed at Garden Villa for 4 nights – staff were friendly & welcoming. Great breakfast buffet spread – the coconut & mango milkshake was delicious. Don't recommend ordering room service though as it was very very average and overpriced. Unfortunately for us, the weather was horrible. Even during rainy season in Asia, you’ll get maybe 1-2 hours of sunlight, but rain was just relentless. Torrential downpour from morning till night. We didn’t get the use the pool or beach which looked muddy and choppy. If I were to access the hotel alone, would definitely recommend Salinda again based on their service & amenities.

Date of stay: August 2019
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank NHY18
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Salinda-Family, General Manager at Salinda Resort Phu Quoc Island, responded to this reviewResponded 6 August 2019

Dear NHY18,

Xin Chao, Thank you for the feedback on your experience and the review. We sincerely appreciate your insight because it helps us raise the bar and build better guest experience
Feedback like this helps us constantly improve our guest experiences by knowing what we are doing right and what we can work on, appreciate the time taken to send us this helpful response.
Looking forward to having you back with us
Warm regards
Jeevan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2019

My wife and I stayed in this resort for five days in July 2019. The resort had everything we wanted. The hospitality of the manager (Mr Thomas) and his staff was out of this world.

Thank you very much for giving us great memories to take back home.

Date of stay: July 2019
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank jguudle
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Salinda-Family, General Manager at Salinda Resort Phu Quoc Island, responded to this reviewResponded 3 August 2019

Dear Jguudle, Xin Chao, Thank you for the delightful review. We are elated to hear that you had such a great experience interacting with the team and also enjoyed the facilities.
Please do not hesitate to reach out should we be of any further help, in the meanwhile, looking forward to welcoming you back in the near future.
Warm regards
Jeevan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2019

Expensive but simply beautiful! Beautiful rooms equipped with every comfort with huge double beds with balcony. Fantastic bathroom with all the necessities. Buffet breakfast to make the double banquets envious. Very nice pool on the sea with private beach, beach towels provided by the hotel. Great service and staff. In front of the structure there are many restaurants

Date of stay: July 2019
Trip type: Travelled as a couple
2  Thank Ludvik H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Salinda-Family, General Manager at Salinda Resort Phu Quoc Island, responded to this reviewResponded 1 August 2019

Dear Ludvik H
Xin Chao, Thank you for the delightful review. We are elated to hear that you had such a great experience interacting with the team and also enjoyed the facilities.
Please do not hesitate to reach out should we be of any further help, in the meanwhile, looking forward to welcoming you back in the near future.
Warm regards
Jeevan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2019

To sum it up, you couldn’t fault a thing with our stay at The Salinda. It was absolutely incredible from the moment we were met at the airport & offered ice cold bottles of water in the shuttle bus, to the attentive pool bartender remembering how my son liked his smoothie.

The attention to detail was exceptional throughout the hotel but especially in our rooms. We were blown away on arrival that we had been upgraded to garden suites & wow!!! We are still pinching ourselves!! Thank you.

We ate at Namaste & Casa Italiana and both were gastronomical delights. We couldn’t praise the service or food any higher in both restaurants. My 10 year son said it was the best carbonara ever!

We enjoyed so many moments at the hotel. Especially the Songkran festival which was great fun and we even got to be spectators at a beautiful wedding on the beach!

The highlight of our stay was the outstanding team of incredibly friendly, genuine & hardworking team members of staff & managers. They are an absolute credit to the hotel. We have never stayed anywhere in the world where we’ve been made to feel so welcome!

If I could give this higher than 5 stars I would. Nothing was too much trouble. The level of service provided, certainly proves this hotel deserves all the awards & accolades its already holds & I look forward to following its continued success in the future.

We will definitely be back! Thank you The Salinda x

Date of stay: March 2019
Trip type: Travelled with family
Thank Emma M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Salinda-Family, General Manager at Salinda Resort Phu Quoc Island, responded to this reviewResponded 31 July 2019

Dear Emma,

Xin Chao, Thank you for the delightful review. We are elated to hear that you had such a great experience interacting with the team and also enjoyed the facilities.
Please do not hesitate to reach out should we be of any further help, in the meanwhile, looking forward to welcoming you back in the near future.
Warm regards
Jeevan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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