We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very Nice with a Rustic Twist”
Review of Cloudcroft Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Cloudcroft Hotel
Ranked #5 of 6 Hotels in Cloudcroft
Hurlwood, Texas, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Very Nice with a Rustic Twist”
Reviewed 18 September 2013

We were very Happy with our two nite stay at the Cloudcroft Hotel. The balcony overlooking the main street was very entertaining! The staff was very helpful with any questions we had. We were offered bikes to ride around town and a picnic basket was at our disposal.

Room Tip: The balcony room is the very best!
See more room tips
  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Scott A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruth L, General Manager at Cloudcroft Hotel, responded to this review, 7 February 2014
Thank you so much for the wonderful review and thank you for staying with us
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

78 reviews from our community

Traveller rating
    27
    18
    11
    11
    11
See reviews for
26
36
5
3
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Las Cruces, New Mexico
Level 5 Contributor
49 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 5 September 2013

I enjoyed the pleasant staff, not to mention the mountain ambiance and clear, well cared-for room. Set the mood for me to relax in the cool weather, far from the city. Great location to just hang around town, and to mountain bike on some secluded, challenging-in-places trails north of town. Free wi-fi was a plus, too.

Room Tip: Room 5 at the end of the hall was peaceful with good ventilation.
See more room tips
  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruth L, General Manager at Cloudcroft Hotel, responded to this review, 7 February 2014
I am so happy you were able to spend some time here in our beautiful village and that you picked us for your lodging. We look forward to your return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lubbock, Texas
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 September 2013

cloudcroft sept. 1 - 3, 2013. stayed at the cloudcroft hotel. check-in was easy.. all rooms are upstair. it looks like an old western hotel and the rooms are all antique furniture.... we had a queen bed room with no window,(,#4) beds are wonderful.... quiet & very relaxing ... cafe next door has real good food and drinks, too....larbor day sunday they had outhouse races on the main street. you could see everything from hotel. people in town are very nice... will stay there when we need to get away from TEXAS. nice gift shop with all kind of good items. oh yes... have to try the Big
Daddy cafe , too. good food. wish i try the hotel long time ago.. will try room with balcony next time... thanks for a relaxing 3 days....... like a second honeymoon

Room Tip: go for the room with balcony. but all rooms are nice.too. the prices are good for all rooms
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank patricia1620
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruth L, General Manager at Cloudcroft Hotel, responded to this review, 7 February 2014
Thank you for spending your holiday with us and for your review on tripAdvisor. It means so much to us when guest leave reviews, even if unfavorable. It lets us know when we are doing something right and it tells when we have the opportunity to make your stay better. p.s. That balcony room will be waiting for you on your next visit. Take Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin, Texas, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 August 2013

We had a very nice break from the Texas heat for 4 days during early August in Cloudcroft. The Perseid meteor shower was great even from within town. High temp was 70, low was 55. The folks at the Cloudcroft Hotel were wonderful and satisfied every request. The room was very clean and quiet, and the beds were wonderful. Food is limited in Cloudcroft but sufficient and all the people we met were friendly and helpful. We had a great time cycling (although 9000 ft elevation) and hiking and saw a lack bear, elk, and a coyote. A great trip and we will come again.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tom F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruth L, General Manager at Cloudcroft Hotel, responded to this review, 7 February 2014
Thank you Tom for your review. I remember you both and am so happy your stay with us was comfortable and enjoyable. Biking at 9,000 feet is no easy task. So glad we were able to serve you and we look forward to your return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
League City, Texas, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 August 2013

We LOVED our stay at this hotel!! Starting from the very beginning! The service was perfect and extremely friendly. We had a room that overlooks the town with a HUGE balcony! We had an opportunity to look at all the rooms since we were the first ones there and they all looked incredible, all designed a little different from the other, but all with a rustic feel and with antiques in each room. We are from Houston and only wish we were a little closer because the hotel is under new management and have some cool new amenities for hotel guests that will allow you to experience the town better starting in October. If you are in Cloudcroft this is the place to stay!

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Mike D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruth L, General Manager at Cloudcroft Hotel, responded to this review, 7 February 2014
Wow now that is a review. Thank you Mike. I believe you were here with your son? It has been awhile and I am just finding out how to thank people for their reviews. I can't tell you how happy I am that we could help make your experience in Cloudcroft memorable. You both will have to come back soon. All of the amenities we talked about are now in place. Hope to see you this summer?? Take care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albuquerque, New Mexico
Level 5 Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 15 June 2013

The rooms are nice, clean and have a rustic feel to them. Clawtub bathtubs! It just feels like a mini trip back in time! Our service upon arrival was good, but nothing too spectacular. We were the only ones staying in hotel that night, the town was practically deserted! The beds were comfortable and the hotel is right smack in the middle of Burro Ave, Cloudcroft's shopping and main street. We enjoyed our stay, I'd say 3 1/2 out of 5. The water pressure and hot water died quick was the only major complaint. Come here for a relaxing stay, but don't expect much else.

  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eric H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruth L, General Manager at Cloudcroft Hotel, responded to this review, 7 February 2014
Hi Eric, Thank you so much for the review. Recently we changed management and have corrected the 'short change' on the hot water. We have also added free standing showers, free bicycle use for our guest, food delivery to the hotel and so much more. We hope you will revisit us soon and thank you again for your review it means so much to us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Antonio, Texas
Level 6 Contributor
180 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 28 May 2013

The room was fairly clean, beds were so-so and the shower set-up was ridiculous. The room was very over-priced for what you get, but there is very little to choose from in this tiny town that seems to be losing its charm.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank truetexangurl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruth L, General Manager at Cloudcroft Hotel, responded to this review, 7 February 2014
Thank you Truetexangurl for your review. I am sorry you felt our rooms were over priced. If you come back to our quaint little village I encourage you to check with the other hotels and motels on their prices. I believe for the location, cleanliness, charm and size of our rooms you will find we are a superb value. Recently we changed management and with the change we added a few new amenities...free bicycle use for our guest, food delivery to the hotel and so much more. We hope you will give the peace and tranquility of Cloudcroft another try. And we welcome you here any time. Thank you again for your review it truly means a lot to us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Cloudcroft
13.9 mi away
Holiday Inn Express Hotel and Suites
13.6 mi away
Magnuson Hotel and Suites Alamogordo
13.7 mi away
Quality Inn & Suites
Quality Inn & Suites
#7 of 13 in Alamogordo
149 reviews
Show Prices
Show Prices
Show Prices
13.8 mi away
Hampton Inn Alamogordo
Hampton Inn Alamogordo
#3 of 13 in Alamogordo
370 reviews
0.3 mi away
The Crofting Inn
The Crofting Inn
#1 of 3 in Cloudcroft
41 reviews
0.1 mi away
Summit Inn
Summit Inn
#3 of 3 in Cloudcroft
22 reviews
Show Prices
Show Prices
Show Prices

Been to Cloudcroft Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Cloudcroft Hotel

Property: Cloudcroft Hotel
Address: 306 Burro Ave, Cloudcroft, NM 88317
Region: United States > New Mexico > Cloudcroft
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
Ranked #5 of 6 Hotels in Cloudcroft
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Cloudcroft Hotel 2*
Number of rooms: 18
Official Description (provided by the hotel):
Cloudcroft Hotel is centrally located in the heart of Cloudcroft New Mexico. Park and never drive your car again until you are ready to leave. We are within walking distance of mountain hiking, picnicking, art shows, melodramas, fabulous restaurants, shopping and more. In spring, summer, and fall we have hotel bicycles for you to cruise the village and picnic baskets are available to all guest. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, TripOnline SA and Agoda so you can book your Cloudcroft Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing