we have stayed here two times and both times upon check in because there were two adults and two kids who stayed free are rrate has been set at 69 for a total of 78 or 79 with tax when we arrived they told us because there was 2 adults that we would have to pay 10 more dollars and could not check in until they received it as if we could not pay the $10 so we check into a hotel she writes a room number and says the elevators to the left doesn't explain any amenities are breakfast times so I asked the questions then we took the kids swimming I went and requested some more tells from the front desk she tells me if any tells go missing you will be charged as if we were going to still the hotel towels I am a professional and was there on business and had to stay an extra day so I did the whole weekend and one day pleasure however due to the staff snotty attitudes and poor customer service we will not be returning to this Best Western all future stays to visit we will stay at the Days Inn next door
that is actually the same value just is nice and actually half the price maybe $30 more less but it is cheaper and better service and quality
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- Also Known As:
- Best Western Plus Montezuma Inn & Suites Las Vegas, New Mexico