We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Responsive staff overall”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Best Western Plus Montezuma Inn & Suites
Ranked #3 of 8 Hotels in Las Vegas
Certificate of Excellence
Reviewed 27 June 2014

Loved that every time they made a mistake, they took another $10 off our rate. great staff, comfortable accommodations, generally responsive to our needs. Love the pool temp, which was just right. Didn't like that the tub dripped continually and wasn't fixed during our 2-night stay. Only option we were given was to change rooms. Also didn't like having to take my Mac to the front desk to be shown how to get online. Should be automatic.

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Kate S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
montezumasuites, Manager at Best Western Plus Montezuma Inn & Suites, responded to this reviewResponded 9 July 2014

Thank you so much for taking the time to review our hotel. I am so sorry we were not able to replace the cartridge in the shower faucet while you were with us. We are constantly trying to resolve connectivity problems with Mac devices and hope to have an answer in the near future.
Sincerely
Anne Bradford

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (407)
Traveller rating
Traveller type
Time of year
Language

269 - 275 of 407 reviews

Reviewed 26 June 2014

The hotel is new and the staff was wonderful and very helpful. Check in was fast and efficient. The lobby was spacious and the elevators were clean. The room is big and has a luxurious feel that you get from a 5star hotel. Bathrooms were clean and the bed is so comfortable and I slept very well. The air-condition works well even though it was hot outside.

WIFI is very good and fast. They have a swimming pool, jacuzzi and even laundry machines on site.

Breakfast is made up of scrambled eggs, bacon and bread, danish and other pastries. Coffee is good and strong ( they have decaf too). They have tea selections.

Over all, a great place to stay. Would highly recommend this place to stay.

  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank R_Reyes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
montezumasuites, Manager at Best Western Plus Montezuma Inn & Suites, responded to this reviewResponded 9 July 2014

Thank you so much for your wonderful review of our hotel, which I will share with all our colleagues. We are so glad you enjoyed your stay with us.and hope you will be able to stay with us again if you are traveling to New Mexico
Anne Bradford

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2014

This hotel is worth the price you pay. I found it very clean and with the exception of the showerhead, we had a perfect stay. Staff very nice and accommodating. The quality of the food was very good also.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank 1PParker1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
montezumasuites, Manager at Best Western Plus Montezuma Inn & Suites, responded to this reviewResponded 9 July 2014

Thank you for taking the time to review our hotel and for your kind words. I am so sorry the shower head was spritzing everywhere. Thanks to your report we were able to repair it immediately.
I hope you will be able to stay with us again in the future
Anne Bradford

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2014

As this is a relatively new Best Western, it surpassed the Best Western in Denver I had stayed at just before. This BW has 7 HBO channels to Denver's 2, an incredible hot tub, jacuzzi, sauna and swimming pool. Towels are available in the space for one to use. As my clock in my room had been set to a 12 hour difference, I slept through and missed breakfast because of this. But I'm sure it would have been delicious and filling as compared to other Best Westerns I've stayed at here in NM and Colorado. I plan to return again as this also is home to my old alma mater, another reason I chose to stay there enroute back to home in Albuquerque.

  • Stayed: June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Thomas A G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
montezumasuites, Manager at Best Western Plus Montezuma Inn & Suites, responded to this reviewResponded 3 July 2014

Thank you so much for taking the time to review our hotel and we are so glad that you enjoyed your stay with us. I am sorry the clock was wrongly set and that you missed breakfast. I hope you can stay with us again in the future.and enjoy our scrambled eggs and suasage!!!
Sincerely
Anne Bradford

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2014

enjoyed stay very much, spacious room to accommodate 2 dogs,very clean, great food, enjoyed the fitness room, pool, hot tub. staff very helpful. The best beds!!!!!!! Felt very safe with the card keys. Everything one could need was in the room: iron and ironing board, hair-dryer, coffee ,plenty of towels, TV with cable. Will definitely stay there again if in the area.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Gerardine O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
montezumasuites, Manager at Best Western Plus Montezuma Inn & Suites, responded to this reviewResponded 3 July 2014

Thank you so much for taking the time to review our hotel. We are so glad you enjoyed your stay with us. I hope you will be able to visit us again
Sincerely
Anne Bradford

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2014

This hotel has a very professional hotel and staff. Hot breakfast was very good. As an extra, a different soup was served for a couple of hours every evening complementary. Rooms were clean and quiet.

  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank 907herbertj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
montezumasuites, Manager at Best Western Plus Montezuma Inn & Suites, responded to this reviewResponded 3 July 2014

Thank you for taking the time to review our hotel. We are all glad that you enjoyed your stay and we hope you will have the opportunity to visit us again
Sincerely
Anne Bradford

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2014

There is a good modern hotel. It is a normal national branded newish property. The staff was helpful and polite. It is very clean and orderly but the parking lot has a bunch of potholes in it that may catch an ankle; leave the high heels at home. Very close to the interstate.

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Pat H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
montezumasuites, Manager at Best Western Plus Montezuma Inn & Suites, responded to this reviewResponded 3 July 2014

Thank you so much for taking the time to review our hotel. I will pass all your nice comments on to my colleagues. Last year we had a flash flood that completely surrounded our property and undermined our parking lot just a few days after we had had repairs made.We are planning to resurface again when the high season is over. We hope you will have the opportunity to visit us again.
Sincerely

Anne Bradford

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Las Vegas hotels
1.9 mi away
Plaza Hotel
Plaza Hotel
#2 of 8 in Las Vegas
587 reviews
3.1 mi away
Holiday Inn Express Hotel & Suites Las Vegas
0.5 mi away
Comfort Inn
Comfort Inn
#4 of 8 in Las Vegas
396 reviews
Show Prices
Show Prices
Show Prices
0.0 mi away
Days Inn Las Vegas
Days Inn Las Vegas
#6 of 8 in Las Vegas
336 reviews
66.5 mi away
Super 8 Las Vegas
Super 8 Las Vegas
#1 of 8 in Las Vegas
1,237 reviews
0.9 mi away
Knights Inn Las Vegas NM
Knights Inn Las Vegas NM
#7 of 8 in Las Vegas
99 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Plus Montezuma Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Plus Montezuma Inn & Suites

Address: 2020 N Grand Ave, Las Vegas, NM 87701-4748
Phone Number:
Region: United States > New Mexico > Las Vegas
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Las Vegas
Price Range: £71 - £85 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Montezuma Inn & Suites 2.5*
Number of rooms: 67
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Ebookers, Cancelon, HotelsClick and 5viajes2012 S.L. so you can book your Best Western Plus Montezuma Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Montezuma Inn & Suites Las Vegas, New Mexico

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing