Enroute to the western US flying as a modified aircraft to support a military exercise my travel day ended in Las Vegas NM instead of my usual stop over for fuel. Critical to staying on schedule and ultimately supporting the troops was being able to secure a nights rest and timely start in the morning. At a previous stop I called three area hotels, one listing transportation from the airport. With no local transportation services available in the town, this was my urgent need. Third try brought me to the highly professional staff of the Comfort Inn. After working through the desk staff they put me in touch with the manager. After explaining the situation he assured me he would take care of it. When I arrived 5 hours later, late in the evening, I called and a member of his staff that was coming off shift picked me up as a favor. This was with no more than my name and number. Professional, cheerful, and highly accommodating set against a very nice hotel with excellent rooms and amenities. In the morning the manager dropped me off before he started work. I was able to make my demanding schedule and arrive ontime and safely begin work.
To often, really above and beyond work ethic, service, and efforts are not recognized - the Comfort Inn of Las Vegas, NM deserves clear commendation for being an outstanding and highly responsive team. Gladly I have posted their attributes and information for other aviators on the various flying discussion groups online. What I want to recognize is all to often the efforts of one or two people are not recognized in how they support a larger group or event. By being on time, soldiers and marines preparing for this nation's defense received a portion of their training because a group of folks far away in northern New Mexico went "above and beyond", but I suspect this is more standard operations for them than not. Thanks!
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- Also Known As:
- Comfort Inn Las Vegas, New Mexico
- Las Vegas Comfort Inn