Our stay at the Plaza overall was good. The room, located in the new section of the hotel, was quiet, with high ceilings and well cared for antiques. The hotel is conveniently located to the historic districts, and to the interstate. The hotel restaurant and bar both serve superb food. That said, there were some issues with our stay -- housekeeping forgot to leave us towels, which we didn't discover until trying to get ready our first morning. Then they forgot to leave additional toilet paper. Both issues were easily fixed, but should not have happened at all. The other issue with the room was the hot water -- the front desk warned us at check-in that the hot water can get stuck 'on', when you get in the shower, and to let it run for a while to fix it. This was not correct -- while taking a shower, which was already at a comfortable temperature, all of a sudden the water turned scalding hot, no matter where I turned the dial. Luckily I didn't get burned, though it was an adventure trying to rinse off at that point. Also, the cold water faucet in the sink always ran warm. We had seen other reviews mention the slow service in the restaurant. Unfortunately we had the same experience -- the servers were friendly, but very overloaded. At breakfast the first morning, there was only one for the entire dining room. Diners ended up having to get their own refills and some were becoming irritated by the end of their meals due to the slowness. Dinner had a few more servers, so was less of an issue.
Despite the problems, we would likely stay again if in Las Vegas, as the value for the price was quite good. Would have rated the property at 4 stars if not for the issue with the hot water.
- Official Description (provided by the hotel):
- Finest historic hotel (1882) and fine dining in Northern New Mexico, overlooking the beautiful Plaza Park. This is the only hotel in downtown historic Las Vegas - once the biggest and richest city in New Mexico, with 1000+ historic buildings! Purchased in 2014 by owners of the legendary La Posada in Winslow AZ, the Plaza Hotel is receiving a top-to-bottom upgrade. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Odigeo, Traveltool, S.L.U. and HotelQuickly so you can book your Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Plaza Hotel Las Vegas, New Mexico