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“rescued”

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Comfort Inn & Suites
Ranked #2 of 8 Hotels in Lordsburg
Certificate of Excellence
GreenLeadersBronze level
Graham, Texas
1 review
“rescued”
5 of 5 bubbles Reviewed 17 November 2013

When we arrived, our mentally challenged 29 year old daughter would not get out of the truck. We tried all our tricks, but she kicked and yelled and could not be physically removed from the truck. I went to the desk to see if the hotel had a wheelchair she could be enticed with. Adrian said no, but could we try the baggage cart? As we rolled the cart to the truck, I told him her name and explained the situation. He got to the truck and called her by name and physically helped her get on the cart with help of dad. He rolled the cart and talked to her enthusiastically before she could change her mind. He took us quickly up the elevator and far into our room. Without his help we literally would have had to spend the night in the truck. Adrian rescued us.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dennis H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parin B, Manager at Comfort Inn & Suites, responded to this review, 3 December 2013
Thank you for your review. We appreciate you staying with us. We certainly look forward to your future stay with us.
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183 reviews from our community

Traveller rating
    93
    60
    16
    8
    6
See reviews for
63
61
10
23
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
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  • French first
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  • Any
English first
Marco Island, Florida
Level Contributor
159 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
2 of 5 bubbles Reviewed 28 October 2013 via mobile

This was a one night stop along our cross country motorcycle trip. The lobby was nice, clean and up to date. The room was a good size with updated decor. Now the negative. There was a nasty comforter on the bed but we had to use it because it was the only blanket. The pillows were bad as well. Small flat pillows on a king size bed is a sad state of affairs. The hot tub and pool were a nice size but needed a good cleaning. The bottom of both was brown. We were in room 119 which is right next to the mechanical room for the pool. The headboard of the bed shares the same wall as that room.The noise coming through the wall all night was quite loud. Definitely avoid that room! Breakfast was fair. The usual selection but lacking fresh fruit. The hot items, the Sausages and eggs, were dry. Comfort Inns are our go to hotel and we have stayed at quite a few of them on this trip. This was the worst of them.

Stayed October 2013, travelled as a couple
Helpful?
Thank Kathy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parin B, Manager at Comfort Inn & Suites, responded to this review, 3 November 2013
We certainly apologize for the bad experience you had. We are sorry you had a bad comforter, and we are sorry you didn’t like our pillows. We are changing all our bedding real soon and we will have better and bigger pillows to go on top. We are sorry about our pool and hot tub as well for noise that came through the wall. We also apologize for the hot breakfast items you experienced that were not good, but we do offer fresh oranges, apples, and bananas every morning in our breakfast selection. Again we apologize and we thank you for your stay with us.
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lg1955
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 24 October 2013

We were on the last leg of a 5 day drive and after driving 14 hours we decided we wouldn't make it home that night after all. We stopped at Comfort Suites mostly because we had stayed there on this trip and were always pleased. This one was no exception--it was so clean we thought it was a brand new hotel. Very nice and quiet in spite of being right next to I10. Bed was comfortable and breakfast was great. We only had a short 4 hour drive home and were glad we had stopped for the night..great hotel.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lg1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parin B, Manager at Comfort Inn & Suites, responded to this review, 30 October 2013
We definitely appreciate you staying with us. We are so pleased with your response on our clean hotel. We are glad you enjoyed a nice and quiet stay as well as enjoying our comfortable beds and our breakfast. We look forward to seeing you again in the near future.
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Phoenix, Arizona
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 October 2013

We have stayed here 2 times and have been very pleased. The accessible room is the biggest we have ever stayed in. It is in the back by the freeway but it is quiet. The breakfast is fabulous and the staff are very friendly and accommodating. They recently installed a lift chair for the pool for anyone that needs it. We did not use it but it is nice to know it is there. Have never seem one anyplace else. The town is small and there is not a lot there but if you need a nice, clean and affordable place to stay with a great breakfast, this is the place. They also have sugar free syrup if you asked for it.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KTS5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parin B, Manager at Comfort Inn & Suites, responded to this review, 21 October 2013
We appreciate you staying with us, especially more than once. We are very pleased you enjoyed our spacious accessible room as well as our breakfast and our friendly staff. We are glad you noticed our recently installed lift chair for our pool and hope you will be able to enjoy that on your next stay with us. Thank you and we look forward to your future stay.
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Lancaster, Pennsylvania
Level Contributor
79 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 10 October 2013

We've been traveling across the US and weren't too sure about this town but it was the only option for our timing. While the location seems a little sad and run down (apparently the mine closed and the town has been struggling), it really was no problem. There seem to be a lot of "workers" and travelers who are passing through...some I talked to were repeat customers. The hotel was very clean and very nice. The staff was professional and warm and friendly. The room was very spacious (we had a king suite) with lovely decor. Breakfast was great also. We ate at a nearby restaurant...Kranberry's.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank plain1s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parin B, Manager at Comfort Inn & Suites, responded to this review, 16 October 2013
Thank you for choosing to stay with us. We are glad you enjoyed our nice and clean hotel and our spacious rooms. We are also pleased you enjoyed our friendly staff and our breakfast.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guin, Alabama
Level Contributor
102 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 16 September 2013 via mobile

After spending so many days on the road. It was nice to find an jewel in Lordsburg. Check in Sunday afternoon. Adrianne check us in. She was so nice and friendly. After checking in our room, we check in hot tub, and pool (inside). Please to see it was nice and clean. It felt good relax and enjoy the nice hot, Hot Tub. After spending the night. We decide to stay another night. Just relax and enjoy ourselves. The wifi work very well here. Just like it does at home. Breakfast was great and enjoyable. If anyone wants to place to stay while they are on I-10 west or east. Check out this place. You will not regret it.











Stayed September 2013, travelled as a couple
Helpful?
1 Thank Jackie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parin B, Manager at Comfort Inn & Suites, responded to this review, 19 September 2013
We certainly thank you for choosing to stay with us. We are very pleased you enjoyed our hot tub and indoor pool, as well as our breakfast and our wifi. We are also glad you enjoyed our nice and friendly staff. We greatly appreciate your recommendation and look forward to your future stay.
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1 review
4 of 5 bubbles Reviewed 9 September 2013

The hotel was clean. Our room was large, very nice and clean. The bed was great! Breakfast had alot to choose from. Fitness center offered alot as well. The staff is super nice from the front desk to the cleaners. I really liked this hotel. I would definitely recommend you stay at this hotel.
(Pool/spa needs alittle cleaning).

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pepperpig102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parin B, Manager at Comfort Inn & Suites, responded to this review, 13 September 2013
We appreciate you choosing to stay with us. We are pleased you enjoyed our large, clean rooms as well as our breakfast. We are also happy to hear our staff was super nice to you. We thank you for your recommendation and look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites

Property: Comfort Inn & Suites
Address: 400 W Wabash St, Lordsburg, NM 88045-1800
Phone Number:
Region: United States > New Mexico > Lordsburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Lordsburg
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
The Comfort Inn & Suites® hotel is conveniently located near Interstate 10, halfway between Phoenix and El Paso. This Lordsburg, NM Hotels that achieve the prestigious Gold Award represent the top 10% of hotels within each Choice brand. This hotel is minutes from Shakespeare Ghost Town, the town of Playas, Steins Railroad Ghost Town, Redrock Wildlife Area and the Lordsburg Hidalgo County Museum. Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn & Suites the perfect way to start your day. Enjoy our free hot breakfast featuring scramble eggs, bacon, sausage, Biscuits & sausage gravy, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors!Guests will enjoy our great amenities and features, including free wireless high-speed Internet access and free local calls. After a busy day of sightseeing and touring the nearby ghost towns, guests of this Lordsburg, NM hotel will enjoy relaxing in the indoor heated pool and hot tub. Be sure to take advantage of the on-site fitness center and sauna.Business travelers will appreciate conveniences like the business center and access to copy and fax services. The meeting room accommodates up to 30 people for most events and business functions.All guest rooms come equipped with refrigerators, microwaves, coffee makers, desks, curved shower rods, flat-screen televisions, irons, ironing boards, hair dryers and cable television. In addition, some rooms have sofa sleepers. Non-smoking rooms can be requested.Laundry facilities are located on the property for added guest convenience.The Comfort Inn & Suites hotel is the perfect place to stay when in the Lordsburg, New Mexico area. We are the perfect stopping point during your travels in the Old West. ... more   less 
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Also Known As:
Comfort Inn Lordsburg
Lordsburg Comfort Inn

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