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Inn of the Mountain Gods Resort & Casino
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858 - 863 of 948 reviews
Reviewed 6 June 2009

Could be my fault, but somehow from their site I had the impression this was like a 4-star hotel, which was why we were willing to fork out more than what we'd normally pay for a hotel. I'd give it 2 stars at most. As with most hotels, lobby is pretty great, with floor to ceiling view of Sierra Blanca Mountain and Mescalero Lake. Room layout is large, with beds set back and 2 not so comfortable chairs positioned in front of TV, with large bathroom. But carpet and furniture are worn, scuff marks on walls, stairwells between floors are dirty, parking garage is very dark with no sign of security anywhere. Check-in I knew was at 3pm, but we arrived closer to noon and were essentially told to come back. I asserted that we'd been told to just check upon arrival, and indeed there were rooms ready so we could check in. Pool is small, hot tub is large, but both look like they need to be cleaned, as does the waterfall (dirt in the water) on the outside of the Inn facing the lake. We rented a boat for a ride around the lake and ended up spending part of the time helping another group get back to the marina, since the youth running the area had not seen them waving frantically. Perhaps that was the issue - throughout the facility, from check in to boats to pool attendants, all were fairly young - could explain why from one day to the next the towels and shampoo bottle I left in a shower were never removed. Just had the sense that no one was cleaning up this place. Even the carpet on the major staircase that led down to the restaurant had some kind of large white fuzz on it that stayed for 2 days. We did not try Wendell's Restaurant, though it looked quite classy - with high prices to match - but did have a good breakfast buffet at The Gathering of Nations Buffet. Another restaurant that's advertised on their site, the Apache Tee, was very dirty - we turned around and left. I felt pretty disappointed in the stay overall and would not return.

  • Stayed: June 2009, travelled as a couple
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1  Thank MJAL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2009

...because the front desk and management in general are cold, clueless and have no business sense. The non-smoking rooms smell of smoke. The rooms are noisy. Obviously the Mescalero Indians opted for little insulation between the rooms, bars, etc. Overall it is a poorly run property that is in a glorious location. That is the ONLY draw and will be the ONLY reason people go back. If you can tolerate the rude and poorly organized front desk and reservations, get past the front desk and hopefully not have to deal with them a 4th or 5th time because the rooms you were checking into were dirty, then take a deep breath and move on. The hotel has not been full every time we have been and the dates have been during the high season for them. Imagine how full it would be if their people had some good training and believed in the golden rule.

  • Stayed: July 2008, travelled with family
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7  Thank flyin4fun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2009

If you are not used to high elevations, you are likely to get altitude sickness when you go to this resort. It is at 7,000 feet, which is really, really high. My husband and I were weak and nauseous the whole time. Only at the end did we figure out what was wrong. No one at the hotel told us, even when we sent down to the desk for Alka Seltzer. Nice.

If it weren't for that, we would have loved this hotel. We stayed in a one-bedroom suite, which was nice. The views were fabulous: lake and mountain. The Casino was fun. The hotel's buffet was good and there were wonderful restaurants and shopping nearby on Sudderth Road in Ruidoso, especially the well-known Lucy's Mexicali. Lucy even came to the table. She and the food were great.

So, assuming you're ready for 7,000 feet, definitely go. Otherwise, look up altitude sickness remedies before your trip.

  • Stayed: April 2009, travelled as a couple
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8  Thank NoSnakesPlease
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2009

Everything about this place is first rate. Typical Native American Casino, don't plan on winning musc, but the room was spectacular, the staff accommodating, and the scenery awesome.
Skip the buffet in favor of some authentic Mexican cuisine in town.

  • Stayed: April 2009, travelled with friends
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1  Thank sthipps4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2009

We had a great time here. The casino is VERY tight! The room was VERY spacious, but the furnishings and decor are getting a bit tired. The bed and pillows wern't good and after 3 nights we were ready to move on! Wendell's restaurant is awesome and has a view to die for! We will stay here again.

  • Stayed: April 2009, travelled as a couple
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1  Thank carl1949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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