My wife and I decided on Valentine's Day dinner at this restaurant. From the minute we walked in I could tell they took on too many reservations for the big evening. Couples started piling into the bar/lounge area and the reservation/seating timeline started slipping to the right.
We were seated in the courtyard area vice the dining area most likely because of booking overflow. I didn't mind, it's peaceful in the atrium and a little more intimate. We chose three courses only because the following day was a workday for both of us. The starter was good and salad average. We then spent a half hour between courses waiting for our steaks, which is the Double Eagle's staple, just reaffirming my suspicions about the managers ambitious reservation list.
My steak was over charred on one side only, so were the sauteed vegies on top, which made the steak dry. It seemed as though the chef flipped the steak over and walked away from it forgetting, or maybe he was too busy managing his over sized workload for the evening. The twice baked potato was bland and dry. I didn't bother with returning my plate because we simply didn't have time (next day workday), and it's not in my nature to return food, I usually just suck it up and smile.
Even after the sub par food I was in good spirits, until I received the check and realized that I had to pay $120 for a meal that's worth $30. Which is the reason I'm writing this review. After a bad meal at a restaurant I usually just shake it off and try not to go there anymore. But when your paying four star prices for two star food it needs to be addressed.
Lessons learned from this experience: 1) Confirmed that Las Cruces simply does not have a fine dining venue anywhere in it's city limits & 2) Steer clear of the Double Eagle on big events/weekends.
I do want to add that throughout the evening the service was exceptional, all of the staff were kind. This review is a reflection of the poor judgement by the management to book the restaurant too aggressively on the most important women's holiday of the year! I'm sure that my steak would have been delicious on any other night. My wife and I have decided for future special occasions, if we're in town anyways, we'll be traveling to El Paso to celebrate.
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