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“Nice hotel could have had better service ”

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Inn at Rio Rancho & Event Center
Ranked #5 of 5 Hotels in Rio Rancho
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice hotel could have had better service ”
Reviewed 1 May 2014 via mobile

The hotel wad really nice however I had a few incidents with the staff there. When I first checked in everything went good and the next morning I told the housekeepers I didn't need service in the room but I would get fresh towels when I returned. I left for the day and the housekeepers came in and took my towels after I told them not to. The next morning the housekeepers came into my room 4 different times without knocking before check-out time and I wad still fast asleep when they came in. I am very disappointed with the service at this hotel

Stayed April 2014, travelled with family
Helpful?
1 Thank Boyd A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (26)
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English first
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 April 2014

We checked in not knowing what to expect since it was renamed. Found out that the staff was outstanding and friendly. Our room was very spacious. Breakfast was more than average. Most places dont offer a wide varity for breakfast. Will be back.

Helpful?
2 Thank BryanMW
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Additional Information about Inn at Rio Rancho & Event Center

Property: Inn at Rio Rancho & Event Center
Address: 1465 Rio Rancho Dr SE, Rio Rancho, NM 87124-1007 (Formerly Inn at Rio Rancho Howard Johnson Rio Rancho/Albuquerque NorthHotel & Conference Center)
Region: United States > New Mexico > Rio Rancho
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 5 Hotels in Rio Rancho
Price Range (Based on Average Rates): £
Hotel Class:2 star — Inn at Rio Rancho & Event Center 2*
Number of rooms: 118
Official Description (provided by the hotel):
Come stay at a piece of Rio Rancho history. Built in 1967, this hotel recalls the days of the motor lodge with 118 guest rooms in a full service landmark hotel, conveniently located just NW of Albuquerque. Experience our spacious courtyard featuring a sparkling seasonal outdoor swimming pool, gazebo, and towering Ponderosa pines along with wildlife and bushes located in our 2-acre slice of paradise. A complimentary continental breakfast is offered daily in our spacious Toro Burger, which is also open on weekend nights for dinner and drinks. Very affordable with room types that fit a variety of travelers' needs. We hope to see you soon! ... more   less 
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Also Known As:
Inn At Rio Rancho Hotel And Conference Center
Inn At Rio Rancho Hotel Rio Rancho
Hotel Rio Rancho
Inn At Rio Rancho & Event Center New Mexico

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