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Hilton Garden Inn Albuquerque North/Rio Rancho
Ranked #1 of 5 Hotels in Rio Rancho
Certificate of Excellence
Mesa, Arizona
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Comfortable”
Reviewed 28 January 2014

This is a wonderful and not to mention low cost hotel with a high star rating type deal it is almost to good to be true! I had sent an employee here to stay on a business trip and he had nothing but wonderful things to say. So if you are planning a trip to the Rio Rancho area, THIS is THE hotel to be at!

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nicole D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandra T, Director of Sales at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review, 4 February 2014
We appreciate you taking the time to post your feedback regarding your past stay with us. It is wonderful to hear that your employee had a plesant stay with us. As a brand the Garden Inn hotels are designed to meet the needs of the business traveler. We are a perfect fit for the busines traveler. We hope you continue to use us for your staff and yourself next time your travel brings you to Rio Rancho.
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561 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (57)
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English first
Jemez Pueblo, New Mexico
Level Contributor
264 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed 23 January 2014

We decided to try this Hilton property for an overnight stay because we have always been very pleased with Hilton Garden Inns. The check-in went very smoothly and our room was acceptable but we were a little surprised when we were informed that breakfast was not complimentary and would cost $10. We decided we could eat a very nice breakfast anywhere for the price so we were a little disappointed there. The property is also beginning to show its age throughout the property. Everything was clean but just a bit aged looking. However, considering the price paid, we really can't complain about that. We would stay here again when in the area.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank medalguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandra T, Director of Sales at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review, 4 February 2014
Thank you for taking the time to share your feedback regarding your stay at the Hilton Garden Inn Rio Rancho. Glad to hear that our staff was pleasant. We are pleased to let you know that our hotel will be undergoing a full lobby renovation within the next month. Our new lobby concept will be warm and inviting. We do hope you come back and see us next time you are in town.
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Level Contributor
81 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 21 January 2014 via mobile

Stayed here a few years back. This was close to job site. Very comfortable beds as i remembered. Close to restaurants and starbucks. Across the street from Intel if you are doing business there. Rooms are very quiet. Staff is friendly and helpful. A good place to stay.

Stayed January 2014, travelled on business
Helpful?
Thank Abel02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandra T, Director of Sales at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review, 23 January 2014
Thank you for your recent post on Trip Advisor regarding our Hilton Garden Inn located in Rio Rancho New Mexico. We are glad to hear that you have stayed with us before and that we lived up to your expectations. We agree with you our location is fantastic.
Please come back and see us next time you are in town.
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Farmington, United States
1 review
Reviewed 21 January 2014

We stayed in this hotel because we were in town for a wrestling tournament, the hotel was more expensive than one down the street that had complimentary breakfast. In future stays I will probably stay at the other hotel that has the same accommodations for a cheaper price. The hotel was nice and clean though.

  • Stayed January 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mindy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandra T, Director of Sales at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review, 23 January 2014
Thank you for your recent post on Trip Advisor we appreciate your feedback. The Hilton Garden Inn hotel model was designed to primarily serve the needs of the business traveler. We do provide many amenities at our hotel that are complimentary items such as internet, Keurig coffeemakers, MiniFridges and Microwaves. Hilton Garden Inn hotels have an inhouse restaurant which is open for breakfast and dinner. The restaurant serves a full breakfast buffet along with made to order and not a basic continental. Once again thank you for your feedback.
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Las Cruces, United States
1 review
Reviewed 14 January 2014

Everything was great. Just make sure you ask if the beds are adjustable and check its functionality. If broken, report it immediately. Staff was very friendly, breakfast was good, and the lobby was very comfortable.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jeffery L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandra T, Director of Sales at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review, 15 January 2014
Thank you for your recent post regarding your stay with us at the Hilton Garden Inn Rio Rancho.
We appreciate your positve feedback. We also appreciate you letting us know about double checking our beds to make sure the settings are appropriately set between each guest.
Please come back and see us next time you are in town.
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Riverside, United States
1 review
Reviewed 10 January 2014

Excellent quality hotel. The pictures of the location (Rio Rancho, NM) and the room on the website don't do the actual setting and rooms of the hotel justice. Clean. No Pets, Quiet. $5 breakfast. Comfortable. Staff very professional and helpful. The best of the three hotels we stayed at during our one-week stay in Albuquerque. I ended up getting sick during our vacation. This was the best hotel to rest in, better than home. It was quiet, clean, so comfortable, good environment.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Denise J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandra T, Director of Sales at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review, 13 January 2014
It is wonderful to read your recent post regarding our hotel in Rio Rancho, New Mexico. We do strive to keep our hotel nice and clean. We especially enjoy making our guests feel comfortable and at home during you stay with us. Sorry to hear that you fell ill during your stay but glad to hear that we helped in making it a little easier to get through.
Hope to see you next time you are in town.
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N. Las Vegas, Nv., United States
1 review
Reviewed 1 January 2014

Couldn't get extra pillows after 10 pm, "houseman" was off-shift. WHAT? Forgot entirely to even clean our room on our last day. Ended up getting 2 towels and 4 packets of coffee-garbage still full. Overcharged for breakfast buffet-way too expensive! Best Westerns' breakfast is free with the same room rate.

  • Stayed December 2013, travelled as a couple
    • Value
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    • Cleanliness
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Gilbert D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandra T, Director of Sales at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review, 3 January 2014
Thank you for your recent posting on Trip Advisor. We pride ourselves in providing each and every guest with a high quality experience and it seems we have fallen short during your recent stay. I sincerely apologize for any inconvenience caused to you while staying with us. I will follow up with my team immediately to ensure we take all necessary steps to make sure this does not happen in the future. Thank you again for sharing
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Additional Information about Hilton Garden Inn Albuquerque North/Rio Rancho

Property: Hilton Garden Inn Albuquerque North/Rio Rancho
Address: 1771 Rio Rancho Dr SE, Rio Rancho, NM 87124-1052
Phone Number:
Region: United States > New Mexico > Rio Rancho
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Rio Rancho
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hilton Garden Inn Albuquerque North/Rio Rancho 3*
Number of rooms: 129
Official Description (provided by the hotel):
The Hilton Garden Inn Rio Rancho is the premier property located at the gateway to the city of vision. All of our well-appointed guest rooms feature Keurig Coffee Makers, Microwave, Refrigerators and Garden Sleep system beds. We are 25 minutes from the Albuquerque Sunport - located directly across from Intel. We are a short 5 minute drive from the Cottonwood Mall and only 10 minutes from the Balloon Fiesta Park. ... more   less 
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Also Known As:
Hilton Garden Inn Albuquerque North/Rio Rancho Hotel Rio Rancho
Hilton Rio Rancho
Rio Rancho Hilton
Hilton Garden Inn Rio Rancho
Hilton Garden Inn Albuquerque North/Rio Rancho New Mexico

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