After staying one night in a not-so-great hotel down the street, our 5-room, extended family showed up at the Hilton Garden Inn quite unexpectedly, needing rooms for 3 nights for a wedding event. The Hilton Garden Inn graciously provided rooms for all 5 parties for all 3 nights and were so very kind. Charlotte (manager?), upon meeting us on her way out the door to home, stopped and chatted with us regarding places to visit and even gave me her own personal DVD movie to watch on a point of interest in Santa Fe which we did visit. All the employees were so very attentive and kind, but Nick went above and beyond for us. After checking out of the hotel, and heading on the road to home, we received a phone call from our realtor that we had a purchase agreement on our cabin back home. We needed to print out the purchase agreement, sign it and fax it back home to Michigan. So, back to the Hilton Garden Inn. Nick who was on duty at the time, patiently assisted us with printing the purchase agreement and faxing it back to our realtor.
Thank you again, to Nick, Charlotte, Simone, the wonderful food attendants, and all of the hotel staff. Everyone was very friendly and helpful. If we are ever back in the area, I would absolutely seek out this hotel and stay there. Great food, clean accommodations, and super attentive staff. What more could one ask for when one is away from home!
- Official Description (provided by the hotel):
- The Hilton Garden Inn Rio Rancho is the premier property located at the gateway to the city of vision. All of our well-appointed guest rooms feature Keurig Coffee Makers, Microwave, Refrigerators and Garden Sleep system beds. We are 25 minutes from the Albuquerque Sunport - located directly across from Intel. We are a short 5 minute drive from the Cottonwood Mall and only 10 minutes from the Balloon Fiesta Park. ... more less
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- Also Known As:
- Hilton Garden Inn Albuquerque North/Rio Rancho Hotel Rio Rancho
- Hilton Rio Rancho
- Rio Rancho Hilton
- Hilton Garden Inn Rio Rancho
- Hilton Garden Inn Albuquerque North/Rio Rancho New Mexico