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“Good stop for the night.”

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La Quinta Inn & Suites Roswell
Ranked #2 of 22 Hotels in Roswell
Certificate of Excellence
Reviewed 14 August 2011

This seems to be a pretty new hotel. There were a lot of families and I do not think I've seen that many people in a swimming pool before. We did not plan on swimming, so it was not a problem for us. Staff quickly handled the barking dog issue we had from the room across the hall, so we really cannot complain about that either. Check in was fast and staff were very friendly. Breakfast was the usual waffle, cereal, and sweet rolls. Adequate for us. Getting a soda out of the vending machine is a must. I had never seen a soda dispenser like that one before. Made the stay more fun. The hotel is a block or two off the main street, so it was quiet and we slept well.

  • Stayed: July 2011, travelled as a couple
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Thank 210SATX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQmanager, Manager at La Quinta Inn & Suites Roswell, responded to this reviewResponded 15 August 2011

We thank You for the wonderful comments regarding your stay with us. We always appreciate positive feedback. The Soda machines are very unique and popular. Again, we appreciate you staying with us. We hope to see you in the future. Bob Gutman Manager.

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342 - 348 of 375 reviews

Reviewed 4 August 2011

The rooms are okay but place seems a little tattered. Carpets in halls and elevator need a good cleaning but rooms were clean but smelled funky. Price was good but probably wont stay here again. It just needs to be taken better care of if they want to compete with holiday inn express and the like.

  • Stayed: August 2011
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Thank jennbarker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQmanager, Manager at La Quinta Inn & Suites Roswell, responded to this reviewResponded 15 August 2011

We appreciate your comments regarding your stay. We are in the process of updating the property. As a matter of fact we just installed 37 inch flat screen televisions. We will continue to strive to make each guest comfortable and we will offer great guest service. Again, Thank You for your comments regarding your stay. Bob Gutman, Manager

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Reviewed 29 July 2011

Roswell is now an annual stopping point for us coming from central TX to Northern NM. Typically La Quintas are known for being above average hotels. However our experience here was not one that would bring us back. When we arrived ...in JULY (100 degrees) the AC in our room was off... turned on and then turned back off again. My husband went to the front desk to request an immediate room change. I played around with the air and finally got it to come back on- but by the time he got back to our room it was off again. :[ Not what you want in the heat of the day/summertime/NM. All night we were wishing the room was cooler. Not what you expect for 170.00 a night.
The towels were horrible. Those that were in decent shape were so rough they actually hurt when drying your face. The others looked like something we keep in the garage for washing the cars. Again not what you expect for 170.00
I agree with several of the others review on the layout/bathroom. Very strange with the sink/vanity outside of the bathroom which was EXTREMELY small. Toilet and shower/tub. The shower curtain was too small for the shower so no matter which way you pull,water is spraying out somewhere.
The next morning I decided to make myself a cup of coffee in the brewer they supplied. Thankfully I looked down into the water reservoir and quickly changed my mind. It had clearly never been cleaned and was caked with grimmy dried mildew looking stuff. YUCK
Our window "view" was of the top of the roof... which wouldn't have been an issue if the dead pigeons weren't laying there for our viewing pleasure. :[
On the positive side... the family (including our 3 & 4 year old kiddos slept very well that night. Beds were comfy and clean in appearance.
Person at the front desk was very friendly. He was the only person we encountered during our stay. Although- when we took one of the REALLY bad towels to him and suggested that they remove it from circulation he basically had no comment. Not very professional.

  • Stayed: July 2011, travelled with family
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1  Thank EfromTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQmanager, Manager at La Quinta Inn & Suites Roswell, responded to this reviewResponded 1 August 2011

I personally apologize for the problems you encountered during your stay. I always appreciate feedback from our guests good or bad. I will bring your concerns up to my staff and and correct the problems you encountered. I again apologize for the problems you encountered and we hope we have the chance to your trust again in Quality and Service.
Bob Gutman
Manager

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Reviewed 27 July 2011

We were traveling through Roswell on our way to Colorado. After a long drive we checked in. The front desk staff was very welcoming and gave us a room exactly where we requested (we were traveling with dogs and needed a first floor room near an exit). The room was basic but clean and comfortable. Breakfast was nice. Overall a positive experience.

  • Stayed: June 2011, travelled with family
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Thank good2be
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LQmanager, Manager at La Quinta Inn & Suites Roswell, responded to this reviewResponded 29 July 2011

We very much appreciate your kind words regarding your stay. We always welcome positive feedback and I will be sure to pass this on to my staff. We look forward to seeing you again.

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Reviewed 16 June 2011

Room was good, beds were very comfartable. The pool was OK, but the breakfast was very good. The made to order waffles were awesome. Front desk was very nice and helpful.

  • Stayed: June 2011, travelled with family
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Thank UtahBrowntrout
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LQmanager, Manager at La Quinta Inn & Suites Roswell, responded to this reviewResponded 28 June 2011

We are very happy you had a wonderful stay. We look forward to seeing you again. Thank You so much for your wonderful comments.. Manager Bob Gutman

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Reviewed 10 June 2011

If you like Aliens, you wll love Roswell. Even the street lights are in the shape of Aliens! Nice, clean hotel, but a lot of road construction to get through town. Quiet part of town with a free continental breakfast and free Wi-Fi - what more can you ask?

Stayed: May 2011, travelled with friends
Thank PollyannaDreamgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQmanager, Manager at La Quinta Inn & Suites Roswell, responded to this reviewResponded 28 June 2011

Thank You for your wonderful comments regarding your stay. We are greatful the Construction has ended and we hope to see you again in the future. I will pass your comments on to my staff.

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Reviewed 7 April 2011

Stayed here while spouse was deploying out of the Roswell Armory, so not exactly happy conditions. However the staff was great to us, helped us get a room near an exit door for the dogs to be walked. This hotel is literally across a parking lot from the hospital so if you're going for that, a great place to stay. A bit further from the Alien stuff downtown, but good restaurants in the neighborhood take care of that

  • Stayed: February 2011, travelled on business
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Thank kokamo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQmanager, Manager at La Quinta Inn & Suites Roswell, responded to this reviewResponded 28 June 2011

I want to Thank you for your wonderful comments regarding your stay with us. I will pass your review on to my staff. We look forward to your next visit to Roswell NM.

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Additional Information about La Quinta Inn & Suites Roswell

Address: 200 E 19th St, Roswell, NM 88201-5101
Phone Number:
Region: United States > New Mexico > Roswell
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Roswell
#5 Business Hotel in Roswell
Price Range: £75 - £108 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Roswell 2.5*
Number of rooms: 75
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Also Known As:
La Quinta Inn Roswell Hotel Roswell
La Quinta Roswell
Roswell La Quinta

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