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“Great place to stay”

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Best Western El Rancho Palacio
Ranked #7 of 22 Hotels in Roswell
1 review
“Great place to stay”
Reviewed 6 May 2014

We enjoyed the motel and the reception for our two little dogs. Nice place to stay. We were going to spend the second night in Carlsbad but there were no rooms so we went back for a second night at El Rancho Palacio. Very comfortable.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jim Donna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystal L, Manager at Best Western El Rancho Palacio, responded to this review, 8 July 2014
Thank you for your review about your stay with us. I am pleased to hear that you found your stay comfortable. We look forward to serving you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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415 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (40)
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English first
Houston, Texas
Level 6 Contributor
150 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 4 May 2014

I can't fault the friendly welcome, the size of the room, the cleanliness and the very quiet location (I had a room that was as far as it was possible to get from the main road) but the room itself seemed slightly gloomy - probably down to the way the accommodations have been designed and built. The front desk were very friendly and extremely helpful. Great location - minutes away from town and there are several places to eat nearby. Overall - pretty good value.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystal L, Manager at Best Western El Rancho Palacio, responded to this review, 8 July 2014
Thank you for your review about your stay with us. We thank you for choosing to stay at our hotel and are please to hear you found your stay comfortable. We look forward to serving you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbia, IL
Level 6 Contributor
108 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 2 May 2014

Appeared to be recently remodeled. The staff was friendly and helpful. Our room was clean and well furnished. The room was quiet and centrally located on the ground floor so we were able to back up to our door and only had to carry our bags a few feet. Discount provided at Mexican restaurant next door. An adequate breakfast was provided ( Waffles, sausage, egg & cheese omelets, biscuits & gravy, hash browns etc.) next to the lobby in the morning. Good Coffee, not the weak watery stuff some motels provide.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Optimistic_Otto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystal L, Manager at Best Western El Rancho Palacio, responded to this review, 8 July 2014
Thank you for your review about your stay with us. I am pleased to hear that you found your stay comfortable. We look forward to serving you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Magdalena, New Mexico
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 30 April 2014

Fastest check in ever. Comfortable bed. Very good hot breakfast with attentive staff in the eating area. They actually served the patrons; almost unheard of these days. Hotel is conveniently located close to other eating establishments.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tomsang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystal L, Manager at Best Western El Rancho Palacio, responded to this review, 8 July 2014
Thank you for your review about your stay with us. I am pleased to hear that you found your stay comfortable. We look forward to welcoming you back to our hotel and serving you in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tucson, Arizona, United States
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 23 April 2014

For the amenities provided, and considering the cost (acquired using an Internet discount), this hotel was an excellent value, with a clean room, nice fixtures, and a very pleasant and efficient receptionist. Would definitely recommend this to someone who might be needing to stay in Roswell, especially with a pet.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystal L, Manager at Best Western El Rancho Palacio, responded to this review, 8 July 2014
Thank you for your review about your stay with us. I am pleased to hear that you found your stay comfortable. We love our furry little friends and we do not charge extra for pets, I would call that a plus when travelling for sure. We look forward to serving you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Clarita, California
Level 6 Contributor
233 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed 20 April 2014 via mobile

We have stayed at quite a few Best Westerns. This was typical of most of them. Very clean large rooms. Even though it is right on Main St, it was very quite at night. We even had a down stairs room.

We had a special request for our two rooms and the staff was very accommodating.

Breakfast was normal for Best Westerns. The only problem with the breakfast is that there are only 3 tables in the breakfast room. Some poeople had to wait or take back to their room.

Would certainly recommend if in Roswell.

Stayed April 2014, travelled with family
Helpful?
1 Thank XK140NUT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystal L, Manager at Best Western El Rancho Palacio, responded to this review, 8 July 2014
Thank you for your review about your stay with us. I am pleased to hear that you found your stay comfortable. We look forward to serving you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Croydon, United Kingdom
Level 5 Contributor
74 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 16 April 2014

We stayed for just one night but the second floor room was spacious and clean. A good sized TV with lots of channels and free wifi! Kelly the receptionist was hilarious and welcoming. It is on the main strip so lots of places to eat nearby.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Joannnnnnnnnna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystal L, Manager at Best Western El Rancho Palacio, responded to this review, 20 April 2014
Thank you for your review about your stay with us. I am pleased to hear your compliments about Kelly, I will be sure to tell her what you said. Thank you for choosing to stay at the BEST WESTERN El Rancho in Roswell and we look forward to serving you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western El Rancho Palacio

Property: Best Western El Rancho Palacio
Address: 2205 North Main Street, Roswell, NM 88201-6458
Phone Number:
Region: United States > New Mexico > Roswell
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 22 Hotels in Roswell
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western El Rancho Palacio 2.5*
Number of rooms: 45
Reservation Options:
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Also Known As:
Best Western Hotel Roswell
Roswell Best Western
Best Western Roswell

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