We recently stayed at the Hotel Ruidoso in Ruidoso, NM. The first night we had wi-fi until around 9 p.m. and HBO. We did not have any wi-fi service any where in the building until about 9 a.m. two days later! We also didn't have HBO service the second night. When we requested some kind of compensation for this lack, we were told by the manager, Becky Atwood, that she had offered to move us to a different room, even though my husband tried unsuccessfully in each wing and the main lobby to find wi-fi service! Then she tried to tell him that it was the fault of our iPad, which we have used successfully in EVERY other hotel we have visited in the country!! Basically, she was rude and uncooperative. We will NEVER stay in the Hotel Ruidoso again, and frankly are glad that it is a one-hotel chain!! The pool and hot tub were also over chlorinated!
- Official Description (provided by the hotel):
- Newest hotel in Ruidoso and Ruidoso Down, NM. Stay in midtown. Walk to shops, restaurants, galleries, and lounges. 32 inch LCD TV with 4 HBO channels, referigerator, microwave in all rooms. Fitness Center, Business Center, Guest Laundry, Free HOT Breakfast, Indoor Pool & Spa, Free High Speed wired and wireless internet and much more. ... more less
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- Also Known As:
- Hotel Ruidoso - Midtown New Mexico