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“great new hotel but terrible internet service” 4 of 5 bubbles
Review of Hotel Ruidoso - Midtown

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Hotel Ruidoso - Midtown
Ranked #7 of 23 Hotels in Ruidoso
GreenLeadersBronze level
Wink, TX
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“great new hotel but terrible internet service”
4 of 5 bubbles Reviewed 19 November 2008

I have to agree with the previous reviewer, the internet is not good. It was ok during the day but at night very poor to none at all. The hotel itself is outstanding, one of the best I have stayed at in Ruidoso, great location, great beds, everything clean and new. I really enjoyed my stay and would rate it a 5 star if their internet is fixed.

  • Liked — location, new and clean, friendly staff
  • Disliked — internet
  • Stayed November 2008, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank phs74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paaru, Owner at Hotel Ruidoso - Midtown, responded to this review, 1 December 2008
I would like to apologize for the poor internet connection. We have since contracted with a company called southwestern wireless to improve our internet service. They will support both in room wired connetion as well as wireless connections thru out the hotel. This should sove the internet problems are our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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204 reviews from our community

Traveller rating
    70
    79
    29
    12
    14
See reviews for
65
71
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25
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Any
English first
Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 27 July 2008

Pros:

New hotel in excellent condition.
Well located just off Ruidoso's main street. Walking distance to many restaurants..
Nice breakfast included.

Cons:
If you need Internet access for anything more than a few minutes, try to predict that there will be no rain during your stay. The wireless was unavailable for most of my stay, due to "rain clouds blocking the satellite signal". However, the business center had internet access into which I was able to plug my laptop.

  • Liked — Location and amenities
  • Disliked — Internet access
  • Stayed July 2008, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank ckapsl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arizona
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 26 June 2008

This is a great hotel. Contrary to the other reviews, the only negative thing I can say is that I found the front desk staff were not very enthusiastic or friendly. They seemed bored with their jobs. The manager, however, was great. The rooms are oversized and the beds were wonderful. I second what everyone else has said about this hotel and its location.

  • Stayed June 2008, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank GoldwingGrammy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Round Rock, Texas
Level Contributor
167 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 bubbles Reviewed 17 June 2008

Went up to Ruidoso for a quick get away at the spur of the moment. We usually stay at the Inn of the Mountain Gods but since it was sold out for a wine fest we had to look for alternate lodgings. The hotel is situated close to the main road but relatively hidden. The decor is really nice and the hotel is very clean. We were able to book a 2 room suite with a king bed and a sofabed. The room was large and comfortable with enough room for my girls to run around (8 yoa and 3 yoa). The bed was extremely comfortable and the bathroom was very clean. The pool was relatively small but good for taking a quick dip. They offer a continental breakfast but don't oversleep because it's over at 9:30 am.....Other than that the location is great, the staff was friendly, the rooms are very clean and the beds are comfortable. I would definitely recommend this hotel to others.

  • Liked — Cleanliness
  • Disliked — Pool too small, breakfast ends way too early 9:30 hrs
  • Stayed June 2008, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank Distant Lights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hewitt, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 29 May 2008

Great Hotel, close to everything. I will stay here again.

The Hotel Ruidoso was a most pleasant surprise on our vacation. It is a new Hotel and with that being said, it was fantastic. The rooms are nice size with a fridge and microwave in the room and a 32 inch LCD TV. The beds were some of the most comfortable that we have ever slept in. The towels were plentiful and large.

One of the high points was the staff. Very friendly, efficent. The morning breakfast was good. A great way to get the day started. They had all the basic items, waffles, juice, toast, muffins and coffee. It is very close to downtown and we walked to take in most of the local sights.

The hotel is quiet even though it is right off the main street through Ruidoso. On our next vacation to Ruidoso we will make this our first stop. We highly recommend this hotel.

  • Liked — Stay was very relaxing
  • Disliked — Cant think on any
  • Stayed May 2008, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank wkz59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Flower Mound Tx
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 17 April 2008

I'm sure like many people I noticed this hotel while staying next door at the Comfort Inn Midtown which is also a very nice place to stay, so being brand new I decided to give it a try. I was not disappointed. The front desk staff was quick and efficient, my stay was in the basic two-queen bedroom. All rooms came with a 32” flat panel TV that is a very nice touch at this price, also a spacious black marble desk area with cat 5 connection in the lamp pedestal. The Internet connection was one of the fastest I’ve ever used at a hotel. Beds and other furniture were more than adequate. Bathroom had a very large vanity area and a great shower (another plus), beds were nice pillow top mattresses and were better than most but I still wish more hotels would invest in memory foam or better yet sleep number beds but I guess you can’t have everything. I was able to book this room online through the hotel website for less than 70 bucks a night.

  • Stayed April 2008, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank NorTexTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
El Pasoan
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 24 January 2008

I stayed at Hotel Ruidoso for one night on 01/20/08 for $69.99 with my wife and 2 kids. We were there to go tubing at Ruidoso Winter Park which was awesome and really fun. The hotel is brand new and is about 99% done. They still need some landscaping done and minor touches and minor problems but overall it was great. It is walking distance to shops and restaurants and in a great location. The rooms are just like there website describes (hotelruidoso.net, not .com).They were oversized and unique with flat screen tvs and nice bathrooms. I suggest you book through their website since they had the best rates. They had free continental breakfast which saves money and time and a business center with free internet. Overall Hotel Ruidoso was pretty nice and comfortable.

  • Liked — Clean rooms.
  • Disliked — Nothing.
  • Stayed January 2008, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank ccastillo004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Ruidoso - Midtown

Property: Hotel Ruidoso - Midtown
Address: 110 Chase Street, Ruidoso, NM 88345
Phone Number:
Region: United States > New Mexico > Ruidoso
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 23 Hotels in Ruidoso
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hotel Ruidoso - Midtown 2.5*
Number of rooms: 55
Official Description (provided by the hotel):
Newest hotel in Ruidoso and Ruidoso Down, NM. Stay in midtown. Walk to shops, restaurants, galleries, and lounges. 32 inch LCD TV with 4 HBO channels, referigerator, microwave in all rooms. Fitness Center, Business Center, Guest Laundry, Free HOT Breakfast, Indoor Pool & Spa, Free High Speed wired and wireless internet and much more. ... more   less 
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Also Known As:
Hotel Ruidoso - Midtown New Mexico

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