I don't often like to write negative reviews but this Lodge really needs a reality check. There were some excellent attributes and absolutely terrible ones at the same time. The good ones were:
The staff were very friendly. The game drive vehicles were in excellent shape. The Lodge is well laid out and the gardens etc are excellent. The extra activity on offer was excellent including the baby sitters and childrens play area. Loved the alfresco dining and found our ranger to be very friendly.
The other side of the coin however weighed this down very heavily. I travel to many destinations in Africa and this has to be the most disappointing Safari I have ever experienced for a high price tag. The animal count was the lowest I have ever experienced anywhere. We drove around the same area for 4 days and could not get our ranger to take us into a different area despite asking. Our viewings at each sighting we came to were between 2 minutes and 10 minutes at most. This is completely unacceptable and needs to be seriously addressed. The radio chatter between the rangers was very disturbing and I would very strongly recommend that headsets are installed in the vehicles so that guests do not have to listen to all the interruptions. After all, we are trying to get away from it all.
Then there were the rooms. These are not 5 star rooms despite there being a 5 star certificate on the wall in the lobby. They are small and poky. The mosquito net makes things even worse and when you have to get up during the night you are constantly tripping over the net. I have slept in bigger tents!! The bathrooms are also very small and the outdoor shower although whimsically impressive is not the greatest idea on a cold morning. The luxurious corner bath has a plug bang in the middle of the bath with a nipple sticking out. When trying to relax in the bath that nipple fits snugly you know where!! Then there is the noise caused by the luggage trollies going past the room every afternoon. No peaceful afternoon sleep between game drives for anyone!
And then there was the food! I have a serious food allergy and despite bringing along an alternative replacement product for my allergy it was not used at all during my stay. I did not get dessert on any night because all the desserts except the fruit salad had egg (yes) in it. The venison that was served tasted like bits of cardboard on one night and the next night like bits of leather. It took the kitchen 25 minutes to produce two poached eggs (for my husband). And then my favourite pet-hate, every night the starter was soup and the first two nights the soup was really not good. Can chefs in Lodges not come up with a better starter than soup?
- Official Description (provided by the hotel):
- Tau Game Lodge is a 5 star Game lodge Situated in “Big 5”- Malaria Free Madikwe Reserve. Accessible by scheduled flights, or a 4 hour drive from Johannesburg. Each of the chalets ensures privacy with its own viewing deck, the main lodge offers a Curio shop, Swimming pool as well as a lounge, bar, and dining area, all partially outdoors.The convention centre offers state-of- the-Art meeting facilities. At The Spa Oasis, guests are offered rejuvenating spa treatments, surrounded by the beauty of the African Bush. ... more less
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- Also Known As:
- Tau Game Hotel Madikwe Game Reserve