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“Nice but uncomfortable bed” 3 of 5 bubbles
Review of Comfort Inn Santa Rosa

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Comfort Inn Santa Rosa
Ranked #3 of 15 Hotels in Santa Rosa
Certificate of Excellence
Amarillo, Texas
Level Contributor
69 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Nice but uncomfortable bed”
3 of 5 bubbles Reviewed 1 September 2014 via mobile

Clean room, VERRY quite but our room was suppose to be handicap but the shower chair does not fit in the tub and the bed was hard but I had springs poking me and the bed was lopsided . The air conditioner was loud. Everything else was clean and smelled very nice and it was very quite. The breakfast was not what we expected from the reviews so we went to mcdonalds instead . Over all was nice

  • Stayed September 2014
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank n s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jyoti B, General Manager at Comfort Inn Santa Rosa, responded to this review, 2 September 2014
Thank you for your recent review. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
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428 reviews from our community

Traveller rating
    203
    157
    50
    12
    6
See reviews for
150
163
28
38
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (82)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Colton, California
1 review
5 of 5 bubbles Reviewed 31 August 2014

On a recent 5,000 mile trip we stayed in a lot of motels and ate a lot of breakfasts at those motels but none were as enjoyable as the one in this motel due to a lovely lady named Nellie. She was very friendly and attentive to everyone who came in and kept the breakfast room moving and clean. She is a really asset to this motel.

Stayed August 2014, travelled with family
Helpful?
Thank Sandra P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jyoti B, General Manager at Comfort Inn Santa Rosa, responded to this review, 2 September 2014
Thank you for taking the time to write about our hotel! I have shared your comments with my staff, especially Ms. Nellie, and they have all joined me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.
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Dallas, Texas
1 review
5 of 5 bubbles Reviewed 24 August 2014 via mobile

The staff was very friendly at check in and the room was clean with nice beds. Nellie did a great job with keeping the complementary hot breakfast well stocked, and was very friendly to all the guests.

Stayed August 2014, travelled with friends
Helpful?
Thank copprgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jyoti B, General Manager at Comfort Inn Santa Rosa, responded to this review, 27 August 2014
Thank you for your review regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bethel Park
Level Contributor
100 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 bubbles Reviewed 22 August 2014

Who complains about NO ELEVATOR in a 2-story hotel? 14 steps isnt gonna kill you. Anyway--this hotel is so clean, reasonable-especially if you use a coupon from a Hotel Guide, the breakfast is above & beyond with the friendliest employees who seem to really like their job. Plenty of truck parking. Just a really great Hotel.

  • Stayed August 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Blaise H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jyoti B, General Manager at Comfort Inn Santa Rosa, responded to this review, 27 August 2014
Thank you for for your review regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
81 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 21 August 2014 via mobile

We stayed here for one night. The gentleman who checked us in was friendly, efficient and professional. We had our little dog with us and the room we were assigned smelled fresh with no indications it was a "pet room. ". Our room was clean and spacious. The bed was very comfortable. It was nice to have the choice between soft and firm pillows since both were on the bed. We enjoyed the large soft bath towels unlike teeny tiny scratchy ones often available at hotels. The hot tub was much appreciated after a long day of driving. Both the indoor pool and hot tub have chair lifts for individuals with physical limitations preventing use of stairs. That demonstrates a degree of insight and consideration of customer needs that I've seldom encountered elsewhere, including 5 star hotels. The Continental breakfast had both hot and cold items including protein choices. We are looking forward to staying here in the future! Kudos to both management and staff!!

Stayed August 2014, travelled as a couple
Helpful?
Thank Krdrury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jyoti B, General Manager at Comfort Inn Santa Rosa, responded to this review, 27 August 2014
Thank you for taking the time to write a review regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 20 August 2014 via mobile

The staff was friendly, the breakfast offered was hot and fresh (biscuits and gravy, eggs, sausage, fruit, yogurt, waffles, toast, danishes, oatmeal, coffee, and juice), the room was clean, and the pool/hot tub was enjoyed by my husband and two boys. Can't ask for more!

Stayed August 2014, travelled with family
Helpful?
Thank Barbara P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jyoti B, General Manager at Comfort Inn Santa Rosa, responded to this review, 27 August 2014
Thank you for you review on TripAdvisor.com. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guymon
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 6 August 2014 via mobile

This hotel was clean and the staff was friendly. They had a nice little pool and hot tub inside. It is also a family friendly place. It is located near I-40 and several restaurants. And breakfast was a pleasant affair, a nice basic variety but great service.

  • Stayed July 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lucinda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jyoti B, General Manager at Comfort Inn Santa Rosa, responded to this review, 9 August 2014
Thank you for taking the time to write a review with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn Santa Rosa

Property: Comfort Inn Santa Rosa
Address: 2524 Historic Route 66, Santa Rosa, NM 88435-2854
Phone Number:
Region: United States > New Mexico > Santa Rosa
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Santa Rosa
#2 Romantic Hotel in Santa Rosa
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Inn Santa Rosa 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
The Comfort Inn® provides easy access to many area attractions and local points of interest. The Route 66 Auto Museum and Santa Rosa State Park are both within miles of this Santa Rosa, NM hotel. ... more   less 
Reservation Options:
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Also Known As:
Baymont Inn Santa Rosa
Santa Rosa Baymont Inn

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