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“BW Socorro, New Mexico”

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Best Western Socorro Hotel & Suites
Ranked #1 of 10 Hotels in Socorro
Certificate of Excellence
Reviewed 8 September 2013

Convenient and clean location, with helpful and accommodating staff and management. reception area clean and with material regarding local tourist attractions. Location close to restaurants and services. Swimming pool was clean and warm, well-maintained, as is the jacuzzi. A very nice place to stay with helpful and polite people.

  • Stayed: September 2013, travelled on business
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Review collected in partnership with Best Western
Thank William C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western S, General Manager at Best Western Socorro Hotel & Suites, responded to this reviewResponded 14 September 2013

Dear Mr. William C,

Thank you for your review and thank you for your continued business. We are happy you enjoyed your latest stay at our hotel, and look forward to seeing you soon.

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436 - 442 of 519 reviews

Reviewed 3 September 2013

We have stayed here many times. This time the room had a terrible smell coming from the sink in the bathroom. No one seemed to concerned. We were not offered another room. We stayed 4 days with this unpleasant problem. We will check in next time at the Holiday Inn.

  • Stayed: August 2013, travelled with family
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Thank RAS07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western S, General Manager at Best Western Socorro Hotel & Suites, responded to this reviewResponded 14 September 2013

On behalf of our staff, I apologize for any inconvenience you experienced during your stay. I apologize that this information was not reported to our maintenance or housekeeping staff in a timely manner. I thank you for your business and hope you give us an opportunity to make you next stay in Socorro a better experience.

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Reviewed 26 August 2013

Led to believe by checking internet price, a 20% discount would be received. Breakfast @ hotel had cold eggs & lukewarm coffee. Placed @ annex to hotel where a conference was held. Snacks & breakfast were only for conference guests, so these usually provided were across a parking lot @ the main hotel

  • Stayed: August 2013, travelled on business
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Review collected in partnership with Best Western
Thank Raymond Virgil O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western S, General Manager at Best Western Socorro Hotel & Suites, responded to this reviewResponded 14 September 2013

Dear Mr. Raymond Virgil O,

Thank you for your review. I apologize if the wording for the online rate was misleading or confusing. I checked the online information, and it stated "up to a 20% at discount and 1000 bonus points if you are a Best Western Rewards Member". I also apologize if you found the breakfast bar items not to your satisfaction. I have mentioned your comments to our Breakfast Bar staff. I also apologize if you did not enjoy the accommodations in our annex building, and that the front desk staff did not inform you that the breakfast bar is in our main building. Our conference center was rented out for a training, and the company that hosted the training provides coffee and snack for the students and trainers. We hope you give us another chance to accommodate you again in the future.

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Reviewed 19 August 2013

Though nothing exceptional, the room was clean and the location very close to restaurants and fast food businesses. The vanity was located outside of the toilet tub/shower area which can be convenient when two or more people are trying to get ready. I did find the toilet tub/shower area to be quite small but for a night or two stay it was manageable. After all it is not listed as a luxury hotel. The staff was very pleasant and helpful.

  • Stayed: August 2013, travelled with family
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Review collected in partnership with Best Western
Thank Shaun B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western S, Manager at Best Western Socorro Hotel & Suites, responded to this reviewResponded 2 September 2013

Dear Shaun B,

Thank you for your review of our hotel, and thank you for being a Best Western Rewards Member! We appreciate your business and hope you enjoyed your time in Socorro. We hope we can accommodate your next stay in Socorro.

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Reviewed 4 August 2013

Everything related to my stay was fine. Made the reservation online without a problem. Staff was courteous and efficient. Room was clean and quiet. The A/C didn't cool the room well and the toilet was very low. Breakfast was fine. I would definitely staff here again.

  • Stayed: July 2013, travelled on business
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Thank Phun-seekers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western S, General Manager at Best Western Socorro Hotel & Suites, responded to this reviewResponded 2 September 2013

Dear Phunn Seekers,

Thank you for your review of our hotel. I apologize for any inconvenience you experienced regarding the air conditioning in your room. We will be sure to check our air conditioning units to make sure they are all functioning properly. We hope you enjoyed your time in Socorro and give us an opportunity make your next stay a more enjoyable experience.

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Reviewed 31 July 2013

Made reservations ahead. When I called the receptionist was very busy. Asked if he could call me back, which he did! Was able to make reservation with no problem. Location is just off I-25, very easy to get to and back on the highway. Close to restaurants and fuel. Facilities were very clean, staff friend. Room was very nice, excellent shower. Check out with no problem. Will visit there again when I'm in that neck of the woods.

Room Tip: If at all possible, call ahead to the actual facility rather than making reservation on line. Alway...
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  • Stayed: July 2013, travelled with family
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Thank Chris L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western S, General Manager at Best Western Socorro Hotel & Suites, responded to this reviewResponded 1 August 2013

Dear Chris L.

Thank you for your review of our hotel. We are pleased that our Front Desk Clerk, Andrew was able to return your phone call in a timely manner and complete your reservations. Thank you for mentioning our helpful and friendly staff, and we look forward to seeing you again.

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Reviewed 24 July 2013

There was no hot water for a whole day. During my six day stay, I got locked out twice. The inconvenience for the two issues was addressed quickly. The staff was very friendly & courteous. The overall stay was ok. I stayed at the Holiday Inn next door two months ago. I have to admit, it s accomodations were better and no issues.

  • Stayed: July 2013, travelled on business
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Review collected in partnership with Best Western
Thank Richard C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western S, General Manager at Best Western Socorro Hotel & Suites, responded to this reviewResponded 25 July 2013

Dear Richard C.

Thank you for your comments and observations during your training week in Socorro. I apologize for any inconvenience you experienced during your stay. I am sorry if you did not have hot water between 10:00 p.m. and 6:00 a.m. July 16-17, 2013. We learned the water circulation pump was not working properly, and we were fortunate to find a replacement for it almost immediately. We hope you enjoyed your training with EMRTC and your time in Socorro, New Mexico.

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Additional Information about Best Western Socorro Hotel & Suites

Address: 1100 N California St, Socorro, NM 87801-4266
Phone Number:
Region: United States > New Mexico > Socorro
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 10 Hotels in Socorro
Price Range: £61 - £101 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Socorro Hotel & Suites 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
Welcome to the Southwest and the Best Western Socorro Hotel and Suites! Our hotel offers exterior and interior rooms, pet friendly rooms(pet fees and some restrictions apply), free continental breakfast and wi-fi, and indoor pool and hot tub. We are conveniently located near several restaurants, New Mexico Tech Campus and Golf Course, the Bosque Del Apache Wildlife Refuge, and Trinity Site (open twice a year to the public). ... more   less 
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Also Known As:
Best Western Socorro Hotel Socorro
Best Western Socorro Hotel And Suites
Socorro Best Western

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