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“Don't expect what you pay for”

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Comfort Inn & Suites Truth or Consequences
Certificate of Excellence
Albuquerque, New Mexico
Level 3 Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Don't expect what you pay for”
Reviewed 23 November 2010

I booked online due to the fact that I have a small dog, and was aware that there are usually few rooms in hotels for pets. On my reservation it stated that I had booked a KING bed, pet room. When we got there, the front desk clerk moved us from that room, stating that it was handicap accessible, and we clearly didn't need a handicap room. Fine. BUT at the time we checked in (1pm) the rooms were not available to see. Upon our arrival later that night we discovered that the room we were given was 2 double beds, and smelled like smoke, and mold. We complained to the night clerk, and she was hateful and rude. Told us that the only other room for pets was a handicap room and it was taken. She also said that all 1st floor rooms were non smoking, so too bad. There was no reason for he to have been hateful to us. We just wanted what we reserved. I would not recommend this hotel to anyone. The beds were terrible, and the pillows were like air. If you do visit, make sure your room is correct, and bring your own pillows.

  • Stayed November 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cfblue78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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183 reviews from our community

Traveller rating
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    14
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54
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
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English first
Wendover, Utah
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 November 2010

this hotel has really bad customer service, so if you are into bad service then feel free to stay there

  • Stayed November 2010, travelled on business
    • Service
Helpful?
1 Thank Chavez1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wickenburg, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 October 2010

As a woman who travels on business I'm super fussy when it comes to where I stay. This hotel was really nice. The room was nice and BIG and comfortable. Nothing was lacking. Will stay again. Came for the Spaceport America dedication.

  • Stayed October 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Arizonatourgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albuquerque, New Mexico
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 13 September 2010

Rooms looked nice and clean at first. The next morning found a bed bug crawling on the bed. Called front desk they came up. They didn't find anymore and tried to tell me they wernt bed bugs. Have the bites and the bug and spots of blood on the bed. Still refused to give me my money back. Lady was very RUDE.. Will never stay there and will makes sure everyone I know does NOT stay there either.....Have Pictures to Prove it.. Also the maid was knocking on the doors at 9:00. Doors slamming in hallway echo. No sleep to much noise. Paper thin walls.

  • Stayed September 2010, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
9 Thank blueeyedgirlnala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NY
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 May 2009

We enjoyed our stay at the Comfort Inn in T or C so much! Friendly staff, especially that wonderful man that works the desk at night, super clean rooms, attentive housekeeping, beautiful swimming pool and hot tub, impressive complimentary breakfast with a delightful variety of foods, teas, juices and coffee and absoultely secure building. We will definately reccoment this hotel to anyone and we will be back whenever in Tor c.

  • Stayed April 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank laylany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Fe, NM
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 June 2008

I checked a lot of hotels before I arrived and this one was one of the best if not the best in T or C. When I got to the hotel room I was not at all disapointed (see photo). It was a very large room (apparently we were given a corner room so that might explain it) with a kitchenette, mini-fridge, stand-alone closet, small seating area, and very nice beds with the most comfortable pillows you will ever sleep on. The bathroom was basic with many toiletries and a nice shower. The breakfast nook was nice and had good waffles. There is also a Denny's connected to the building which I'd imagine has good food ( I obviously didn't try it). The Comfort Inn & Suites T or C was great!

  • Liked — Great Rooms
  • Disliked — No elevator, and one of the staircases smelled like BO
  • Stayed June 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank TravelingBro16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 August 2007

I made reservations and when I tried to cancel them 6 days prior to Labor Day weekend (one of their busiest weekends according to Larry the deskclerk) I was told they have a 1 week cancellation policy. No manager was on duty, so I was told to call back Monday. Monday morning I was told there was no manager on duty to call the owner (Carla Rook) at 3:30. When I called back Larry was there again and this time claimed to be the asst mgr and would not let me speak with the owner. He again stated they would not cancel my reservations for any of the 3 days I had booked and would not rent my room to anyone even if they were full.

  • Stayed August 2007, travelled with family
    • Value
    • Service
Helpful?
2 Thank FrequentTraveler60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites Truth or Consequences

Property: Comfort Inn & Suites Truth or Consequences
Address: 2205 N Date St, Truth or Consequences, NM 87901-3709
Phone Number:
Region: United States > New Mexico > Sierra County > Truth or Consequences
Amenities:
Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Truth or Consequences
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Inn & Suites Truth or Consequences 2.5*
Number of rooms: 50
Official Description (provided by the hotel):
Comfort Inn & Suites, a Truth or Consequences hotel Conveniently located off Interstate 25, Exit 79, the Comfort Inn and Suites hotel is within minutes from Elephant Butte Lake State Park, and Caballo Lake State Park. We are the closest major hotel to the Spaceport America site, and are 2 miles from the Hot Springs Historic District, art galleries, and local art studios. History buffs will appreciate that we are located directly on the Geronimo Trail National Scenic Byway. Turtleback Mountain Golf Course, one of the premier courses in New Mexico, is also just minutes from the hotel. The city of Truth or Consequences and Sierra County are two of the best kept secrets in the state of New Mexico and the entire Southwest region. For years, Sierra County has laid claim to some of the most beautiful mountain and desert terrain in the entire state. Come stay with us and enjoy the abundance of outdoor activities available in Sierra County.A variety of restaurants and cocktail lounges are located in the surrounding area. Be sure to visit the on-site Denny’s Restaurant. Hotel amenities and features include:• Free high-speed Internet access in all rooms • Free local calls • Pet-friendly hotel Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn & Suites the perfect way to start your day. Complimentary breakfast buffet, featuring a variety of signature hot items, is served daily. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! Guests of this Truth or Consequences, NM hotel will enjoy relaxing or doing laps in the large indoor heated pool. Guests will also enjoy the exercise room and hot tub. Our meeting room accommodates up to 50 people for most events and business functions.All spacious guest rooms include 9-foot ceilings, refrigerators, dry bars, coffee makers, hair dryers, irons, ironing boards, and 32-inch high-definition televisions. All suites have DVD players in them.The hotel offers excellent parking for boats and RVs; power for boats is available. Laundry facilities are located on the property for guest convenience.The superior accommodations and affordable rates make the Comfort Inn & Suites hotel the perfect destination for anyone visiting the Truth or Consequences, New Mexico area. Our friendly staff looks forward to seeing you soon. ... more   less 
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Also Known As:
Comfort Inn & Suites Truth Or Consequences Hotel Truth Or Consequences
Comfort Inn And Suites Truth Or Consequences
Comfort Inn Truth Or Consequences
Truth Or Consequences Comfort Inn

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