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“Been here twice and I can't wait to go back again!”

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Sierra Grande Lodge & Spa
Certificate of Excellence
Chicago, Illinois
Level 1 Contributor
3 reviews
“Been here twice and I can't wait to go back again!”
Reviewed 28 January 2014

This place is wonderful! My ma and I have visited twice within a year and love everything about it. It's quiet, peaceful, charming and relaxing. The spa services are outstanding. I have had two 90-minute massages from different masseuses and they are the two best massages I have ever had. My ma fully agrees. The staff is amazing. Myra could not have been more personable, helpful and accomodating. I just can't say enough great things about this place. Oh! And do try the Madlyn Rose products and the facial oils created by their on site aesthetician. These products work wonders for the skin, senses and soul.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Char P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SierraGrandeLodge, Front Office Manager at Sierra Grande Lodge & Spa, responded to this review, 30 January 2014
We thank you and your mother for your return visit to our Lodge and are so glad you had a relaxing time. Thank you for taking the time to review the Lodge and our staff. We appreciate your comments and look forward to seeing you both again.
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817 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (170)
Date | Rating
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English first
El Paso, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 January 2014

This was our first visit to Sierra Grande Lodge and Spa. It was a wonderful experience. Great staff, lovely room, special attention to our mineral water soak and a wonderful continental breakfast. Love it.

Room Tip: Book early. Rooms are booked fast.
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LBLimon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SierraGrandeLodge, Front Office Manager at Sierra Grande Lodge & Spa, responded to this review, 26 January 2014
We are happy that you discovered us and loved your visit. Our geothermal mineral waters are really quite amazing. The water comes from underground at a temperature between 102-107 degrees, and is incredibly soothing, as you discovered. We look forward to your return!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
las cruces, nm
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 January 2014

We enjoyed our stay so much we are going back in February. Amazing is the only way to describe the lodge and the employees . This is an older building completely renovated but keeping its charm. Wonderful green chili scones for breakfast.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank luvtotravel1943
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SierraGrandeLodge, Front Office Manager at Sierra Grande Lodge & Spa, responded to this review, 23 January 2014
Thank you so much for staying with us and taking the time to let us know about your experience. We are happy to hear that you are making plans to return. It is really our pleasure and goal to provide you with the best experience possible. We look forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 January 2014

I think this lodge has the potential to become outstanding! The rooms were cozy however, the housekeeping wasn't the best. We found stains above the headboard area that appeared questionable... That was a little gross!

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Aqb1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SierraGrandeLodge, Front Office Manager at Sierra Grande Lodge & Spa, responded to this review, 21 January 2014
Thank you for staying with us and also taking the time to let us know something that needs to be addressed. We strive to provide excellent cleanliness throughout our entire property and we will address this immediately. We hope you will return to stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
El Paso, Texas
Level 4 Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 18 January 2014

My husband and I drove out to T or C from El Paso for a relaxing weekend. The hotel was easy to locate as the town is quite small, yet it stood out like an oasis. We checked in and imagine our surprise when we walked into the room and the room was obviously not ready. The bed was unmade and towels were strewn about on the floor. We immediately went downstairs to complain. The front desk staff apologized profusely and asked if we'd wait a few minutes for the room to be prepared. The room was spotless and ready for us within twenty minutes! The second-floor room was roomy, comfortable, clean and inviting. We reserved one of the outdoor tubs for the afternoon. I cannot tell you how AMAZING the experience was. Soaking was rejuvenating, relaxing and simply out of this world! After our soak we went out to dinner to an incredible restaurant (Bella Luca) down the street. We were stopped by the front desk staff on our way back. Again, they apologized profusely for the oversight during our check-in and offered us a voucher for a free one-night stay whenever we choose to return, even offering for us to use it for this particular stay. Amazing attention to detail! The next day we scheduled another soak early in the morning and a leisurely breakfast at the hotel. The entire stay was wonderful, relaxing and we will definitely be returning. Even without them offering us a voucher for a free stay, we had already decided we would most definitely be returning soon. Loved it!!!!!

  • Stayed October 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SouthwestTravelers09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SierraGrandeLodge, Front Office Manager at Sierra Grande Lodge & Spa, responded to this review, 26 January 2014
Thank you for taking the time to review us, and we appreciate your patience with us. We are happy to hear you will be returning. Please let us know how we may assist you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tucson, Arizona
Level 3 Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 January 2014

This was our second visit to the Sierra Grande Lodge and Spa because our first time was absolutely perfect. This time........not so much and only because they have changed out the mattresses that are hard as a rock. I asked one of the gals that works there about the beds and she told me they had changed out the mattresses on the Queen beds. We visited during the Summer of 2013 and wanted to stay longer because it was so wonderful there. Everything else is great and the breakfast choices have gotten much better since new ownership. The soaks were great and the atmosphere very relaxing, but if you can't sleep comfortably, there is no point. We left early and didn't even spend New Year's there as we'd planned because we both had sore backs. Was also told that they were going to upgrade to King beds, which would be great, although the rooms are small with the Queens in them. I just hope they don't use the same mattress company/style. We were both bummed!!

  • Stayed December 2013, travelled as a couple
    • Value
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Helpful?
1 Thank SheDevl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SierraGrandeLodge, Front Office Manager at Sierra Grande Lodge & Spa, responded to this review, 21 January 2014
Thank you for your comments and for returning to our beautiful property. We are upset that you did not sleep as well as you would have liked and take pride in our comfortable bed and bedding. We are unaware of any changes to the mattress or bed spring since you last visited with us, but will certainly closely inspect the mattress in the room in which you stayed in an effort to ensure absolute comfort on your next visit. We very much appreciate your business and your willingness to share your concerns with us.
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Albuquerque, New Mexico
2 reviews
Reviewed 8 January 2014

The Sierra Grande is the best hotel with mineral baths in T or C! Their rooms are clean, comfy, and the beds are high-end. Room had a spa-tub for two with tap water or mineral water option. But, the room also came with two "soak times" in their beautiful stone and tile mineral baths (just a walk across the lobby). One is large enough for 5-7 people but we used it for just two. What a delight. Their smaller, two-person baths are really nice two and come with a shower in the room. Robes and towels provided. Continental breakfast was included and was fresh and varied. Lots of great options in their rooms for two, two + two, or a group, including a two bedroom casita.

Bring an extra blanket in the winter (their windows are still old-style and leak). But each room has a powerful air conditioner with remote control for summer.

Room Tip: Rooms with balcony access are warmer in the winter.
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Linda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sierra Grande Lodge & Spa

Property: Sierra Grande Lodge & Spa
Address: 501 McAdoo St, Truth or Consequences, NM 87901-2716
Phone Number:
Region: United States > New Mexico > Sierra County > Truth or Consequences
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Suites
Hotel Style:
#1 Romantic Hotel in Truth or Consequences
Price Range (Based on Average Rates): ££
Number of rooms: 18
Official Description (provided by the hotel):
Featured in National Geographic Traveler as one of '150 Hotels You'll Love' Sierra Grande Lodge & Spa offers visitors delightful accommodations in a luxurious atmosphere. A full-service spa designed to maximize the healing and relaxation benefits of the Hot Spring Waters. All overnight stays and spa treatments include complimentary private hot spring soaks. A complimentary deluxe hot breakfast in the restaurant is included with every night stay. Madlyn Rose organic skin care products, crafted locally are featured in our spa and guest rooms. ... more   less 
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Also Known As:
Sierra Grande Hotel Truth Or Consequences
Sierra Grande Lodge And Spa

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