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“Absolutely AMAZING”

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andBeyond Phinda Mountain Lodge
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323 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (84)
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San Clemente, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 June 2014

From the moment we arrived we felt like royalty.....the staff pay extreme detail to everything and I mean everything!!! From getting greeted on arrival to a lady waiting with fresh towels and cool ginger juice, and a guard to park our car and take our luggage to the room to the best food ever, the rooms, surprises (which I don't want to spoil for visitors but it's extraordinary) on the game drives, the ranger Ally, and our tracker Chris, to surprise bubble baths and candles lit on your return to your room....and the staff making every effort imaginable. I hadn't asked for any special diet but did mention at our first lunch if they perhaps had a gluten free bread roll that would be great....well from then on the chef ensured I had gluten free options at every meal ....including cupcakes at tea times..... We saw everything except cheetah despite tracking them effortlessly......WOW wow wow and we will be back for sure to try another lodge ! Worth every single penny and an experience of a lifetime!

Room Tip: Forest lodge has glass walls so you feel like you're in the forest......this lodge is in a sand...
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  • Stayed May 2014, travelled as a couple
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Helpful?
1 Thank Exdurban
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ballito, South Africa
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 June 2014

My husband and I spent 2 nights at Phinda as we celebrated our 30th wedding anniversary. From the moment we arrived, we were made to feel so welcome. The room was breathtaking and the little extras like the welcome card, anniversary wishes, bubble baths in the evenings, electric blankets which were turned on in the evenings and the aircon which was turned on in the day, etc etc made us feel so welcome. Loved the outside shower and deck chairs where we could enjoy the afternoon sun and even take a dip in the spashpool outside our chalet, let alone the game which came and greeted us and drank water from our pool outside our chalet, enabling us to get so close we could touch them. The staff were so friendly and the food was absolutely delicious. Thank you Paolo for showing us some of our trophies we donated. Please remember to let us have the photos of the others. We will definitely be back.

Room Tip: We stayed in room 11 which was so private and spacious. Loved it.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SharonCoetzer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hluhluwe, South Africa
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 June 2014

My partner and I spent a wonderful two nights at Phinda recently. From the moment we arrived we were made to feel so welcome. The room was absolutely gorgeous, the little touches like the bed side mats and the electric blanket put on in the evenings were fabulous little touches. The staff really go out of their way to ensure that your stay is a comfortable one. There was nothing to fault at all.l The meals were incredible (if slightly 2 large) and the atmosphere was magnificent. Our ranger Lucky found some wonderful sightings for us. Lioness and cubs, leopard kill(absolutely INCREDIBLE!!) cheetah and cubs and lioness and male lion hunting. Emma set up a gorgeous stop for us in the mornings with champagne and orange juice and delicious scones with strawberry cream, just a few hundred meters from a black rhino! What a weekend to remember. Cannot wait to go back, thank you to all!

Room Tip: The rooms with the views are glorious!
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  • Stayed May 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nicky S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruxelles, Belgium
Level Contributor
39 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 23 May 2014 via mobile

Phinda has been our first safari experience, it's although difficult to be objective.

1- We definitely loved very much the general service, the cosy and elegant atmosphere of the common area, the discrete but efficacy presence of the staff.
2- Food, far beyond expectation, is inventive, raffinate and mostly prepared with local products. The cooking staff is gorgeous and succeed in preparing every day something completed different.
3 -The professionalism, culture and skills of the rangers is a real pleasure and the their sincere passion and enthusiasm for their profession is contagious. From this point of view, Phinda has succeeded to put the right people in the right job. These rangers are the nicest people we ever met in our tourists-business-related-relationships.
4- The private reserve is of a real beauty, with richness and variety of landscapes, flora and fauna. We cannot say more, since it's the only place in earth of this kind we have visited.

The reasons we don't give a 5:
1- Furniture of the public area need some upgrade (fabric of canapé used and stained).
2- Rooms need a more accurate check by the managers concerning cleanliness and the state of furniture. We have some issues about these 2 points (some stains, some tissues forgotten by the previous guest, the lock of a door broken) and the manager in charge manage them very well. But still, for the huge price payed, there was no evidence of a procedure being in place to prevent this kind of problems.
3- The breakfast is excellent in quality like the rest of the food, but there's a lack of organisation in the order process: nobody come spontaneously to ask you for order, you must grab the ladies attention (I stood and went closed to one of them) and ask them to take your order.

But of course, even with these minus points, we will be back!

Stayed April 2014
Helpful?
Thank enea_z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
1 review
Reviewed 5 May 2014

Too true, Sibu

&Beyond and the Mountain Lodge at Phinda Private Reserve exceeded my expectations. Everything ran smoothly from the moment we were picked up from our hotel in Durban. The staff were wonderful: they displayed good humour and a genuine personal touch while delivering a totally professional service. Our guide and tracker were also fantastic. Not only did they make sure we got see a huge range of wildlife, they did it in an informative way and seemed to be just as thrilled at finding the animals themselves as we were to see them in the wild. Finding animals on safari doesn't provide instant gratification (nor should it) but just about everything else does.

The safaris, the Big 5, sundowners, the meals and the settings...all good; We packed so many memories into such a short period. It was brilliant and thanks to all those that contributed.

Room Tip: Remember to latch your door...the monkeys like the caramel slice.
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  • Stayed March 2014, travelled with friends
    • Value
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Helpful?
Thank Weston_R2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Broadbeach, Australia
Level Contributor
132 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 3 May 2014 via mobile

Staff, venue and reserve excellent. Game drives morning and night were superb. Nice surprises like candlelight dinner in the bush at the end of the afternoon game drive or lakeside Champange & pancakes really were special.
Our ranger Lucky & tracker Josi showed us everything - big 5 & even leopard twice. Awesome.
Lodge staff were excellent - Richard & Eric were fantastic as were Lauren & Kylie. Both Lauren & Kylie were very nice to ours sons. Very welcoming place.

Stayed April 2014
Helpful?
Thank Kneemonkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about andBeyond Phinda Mountain Lodge

Property: andBeyond Phinda Mountain Lodge
Address: Phinda Private Game Reserve, Phinda Private Game Reserve 3960, South Africa
Region: South Africa > KwaZulu-Natal > Phinda Private Game Reserve
Amenities:
Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #2 of 6 Speciality Lodging in Phinda Private Game Reserve
Price Range (Based on Average Rates): ££££
Number of rooms: 24
Official Description (provided by the hotel):
With wraparound views of the ancient Ubombo mountain range, Mountain Lodge balances itself majestically above its panoramic surroundings. The 24 suites scattered along the mountainside offer complete privacy and luxury. There's no end to the choice of taking in the view - spacious verandas with private plunge pools and layered guest areas each provide their own magnificent outlook. Delicious Pan African meals are enjoyed in the dramatic stone and reed boma, lit by the warm glow of dozens of candles and lanterns. ... more   less 
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Also Known As:
Phinda Mountain Hotel Phinda Private Game Reserve

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